Top 182926 Innovative Solutions Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
ICT Disaster Response Specialist
Samaritan's Purse —North Wilkesboro, NC
- Full-time
- Up to 50% travel
- 5 years
- English
- Paid holidays
- Disability insurance
Hardware Test Engineer
Denken Solutions, Inc. —Foster City, MI
- $80 an hour
- Bachelor of Science
- Engineering
- Mid-level
Quick Apply
Rocket Booster SME
Modern Technology Solutions, Inc —Huntsville, AL
- 11+ years
- Analysis skills
- Senior level
- Disability insurance
- Health insurance
Enterprise Imaging Informatics Supervisor
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Microsoft Excel
- Computer Science
- Hospital
Technical Sales Specialist – Microbiology & Laboratory Automation
Neutec Group —Farmingdale, NY
- $65,000 - $110,000 a year
- Full-time
- Hybrid work
- CRM software
- Background check
- Sales
- Health insurance
- Dental insurance
Quick Apply
RECT AUTO REQS_06/03/2025
WFNQASD5 —Anchorage, AK
- $300 - $700 a day
- Full-time
- Computer science
- Computer Science
- Writing skills
Quick Apply
Semiconductor Analytical Systems Scientist (Boise, ID)
Elemental Scientific Inc —Boise, ID
- Full-time
- US work authorization
- Computer skills
- In-person
- Health savings account
- Health insurance
Quick Apply
Lead Controls Systems Specialist - OSI PI
The Hershey Company —Lancaster, PA
- Online Application
- Bachelor of Science
- Engineering
- Basic math
Senior Systems Security Engineer
Modern Technology Solutions, Inc —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- 11+ years
- Disability insurance
- Health insurance
RECT AUTO REQS_06/07/2025
WFNQASD5 —Anchorage, AK
- $300 - $700 a year
- Full-time
- Computer Science
- Mid-level
- Analysis skills
Quick Apply
Semiconductor Analytical Systems Scientist (Omaha, NE)
Elemental Scientific Inc —Omaha, NE
- Full-time
- US work authorization
- Computer skills
- In-person
- Health savings account
- Health insurance
Quick Apply
GenAI & Agentic AI Consultant
Infosys —Charlotte, NC
- Mid-level
- AI
Quick Apply
Electrical Engineer - Medical Device Solutions
Battelle —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Travel
- Wellness program
- Health insurance
Technical Sales Representative
Confidential —Milwaukee, WI
- $100,000 - $115,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Health savings account
- Disability insurance
Quick Apply
Technical Writer - OH
Dayton T. Brown, Inc. —Cincinnati, OH
- $25 - $35 an hour
- Full-time
- Research
- Mid-level
- Office
- Profit sharing
- Health insurance
Quick Apply
Senior Application Engineer - BU CV
Vibracoustic USA Inc. —South Haven, MI
- 5 years
- Engineering
- Senior level
- Paid holidays
- Health insurance
Supplier Quality Engineer
Crane Aerospace & Electronics —Fort Walton Beach, FL
- Full-time
- Background check
- 5 years
- Engineering
- Paid holidays
- Disability insurance
Solutions Architect/Inside Sales Engineer
Cornerstone Controls —Indianapolis, IN
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Background check
- ERP systems
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Workers Compensation Team Lead | Brea, CA
Sedgwick —Brea, CA
- Full-time
- Customer service
- Office
- High school diploma or GED
- Health savings account
- Disability insurance

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Help Desk Specialist

Concept Plus -
Remote

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

Innovative Solutions jobs

Help Desk Specialist

ICT Disaster Response Specialist

Hardware Test Engineer

Rocket Booster SME

Enterprise Imaging Informatics Supervisor

Technical Sales Specialist – Microbiology & Laboratory Automation

RECT AUTO REQS_06/03/2025

Semiconductor Analytical Systems Scientist (Boise, ID)

Lead Controls Systems Specialist - OSI PI

Senior Systems Security Engineer

RECT AUTO REQS_06/07/2025

Semiconductor Analytical Systems Scientist (Omaha, NE)

GenAI & Agentic AI Consultant

Electrical Engineer - Medical Device Solutions

Technical Sales Representative

Technical Writer - OH

Senior Application Engineer - BU CV

Supplier Quality Engineer

Solutions Architect/Inside Sales Engineer

Workers Compensation Team Lead | Brea, CA

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