Job Title: ATE Consultant (45 Consultants)
Duration: July 27th - August 7th
Locations: Logansport, IN - Carmel, IN - Peru, IN (Hotel, Mileage, and Food expensed!!)
Note - Currently prioritizing candidates who are within commutable distance. Hotel and mileage are expensed.
45 Super Users
ATE Super User- Epic Ambulatory
Need 14
Required Skills & Experience:
2+ year ATE Go-Live support experience
Experience with Epic Ambulatory
HS diploma or GED
Job Description:
- Serve as the primary on-site support lead during the system go-live.
- Provide real-time assistance to end users, guiding them through system workflows and resolving issues as they arise.
- Triage and escalate technical or process-related issues to the appropriate teams (IT, training, project management).
- Monitor support activity and identify trends or recurring issues to inform training or system adjustments.
- Coordinate elbow support team schedules, assignments, and coverage to ensure optimal support.
- Maintain documentation of issues, resolutions, and user feedback for post-go-live review.
- Collaborate with training and implementation teams to reinforce best practices and system usage.
- Ensure a positive user experience by being approachable, knowledgeable, and responsive.
ATE Super User – Epic Cadence/Prelude
Need 15
Required Skills & Experience
2+ years ATE Go-Live experience
Experience with Epic Cadence or Prelude
HS diploma or GED
Job Description
- Serve as the primary on-site support lead during the system go-live.
- Provide real-time assistance to end users, guiding them through system workflows and resolving issues as they arise.
- Triage and escalate technical or process-related issues to the appropriate teams (IT, training, project management).
- Monitor support activity and identify trends or recurring issues to inform training or system adjustments.
- Coordinate elbow support team schedules, assignments, and coverage to ensure optimal support.
- Maintain documentation of issues, resolutions, and user feedback for post-go-live review.
- Collaborate with training and implementation teams to reinforce best practices and system usage.
- Ensure a positive user experience by being approachable, knowledgeable, and responsive.
ATE Super User- Epic ASAP
Need 1
Required Skills & Experience
2+ years ATE Go-Live support experience
Experience with ASAP
HS diploma or GED
Job Description
- Serve as the primary on-site support lead during the system go-live.
- Provide real-time assistance to end users, guiding them through system workflows and resolving issues as they arise.
- Triage and escalate technical or process-related issues to the appropriate teams (IT, training, project management).
- Monitor support activity and identify trends or recurring issues to inform training or system adjustments.
- Coordinate elbow support team schedules, assignments, and coverage to ensure optimal support.
- Maintain documentation of issues, resolutions, and user feedback for post-go-live review.
- Collaborate with training and implementation teams to reinforce best practices and system usage.
- Ensure a positive user experience by being approachable, knowledgeable, and responsive.
ATE Super User – Epic Beacon
Need 1
Required Skills & Experience
2+ years ATE Go-Live experience
Experience with Epic Beacon
HS diploma or GED
Plus:
Epic ClinDoc and/or Cadence experience
Job Description
- Serve as the primary on-site support lead during the system go-live.
- Provide real-time assistance to end users, guiding them through system workflows and resolving issues as they arise.
- Triage and escalate technical or process-related issues to the appropriate teams (IT, training, project management).
- Monitor support activity and identify trends or recurring issues to inform training or system adjustments.
- Coordinate elbow support team schedules, assignments, and coverage to ensure optimal support.
- Maintain documentation of issues, resolutions, and user feedback for post-go-live review.
- Collaborate with training and implementation teams to reinforce best practices and system usage.
- Ensure a positive user experience by being approachable, knowledgeable, and responsive.
ATE Super User – Epic Beaker
Need 4
Required Skills & Experience
2+ years ATE Go-Live experience
Experience with Epic Beaker
HS diploma or GED
Plus:
Epic Cadence or Prelude experience
Job Description
- Serve as the primary on-site support lead during the system go-live.
- Provide real-time assistance to end users, guiding them through system workflows and resolving issues as they arise.
- Triage and escalate technical or process-related issues to the appropriate teams (IT, training, project management).
- Monitor support activity and identify trends or recurring issues to inform training or system adjustments.
- Coordinate elbow support team schedules, assignments, and coverage to ensure optimal support.
- Maintain documentation of issues, resolutions, and user feedback for post-go-live review.
- Collaborate with training and implementation teams to reinforce best practices and system usage.
- Ensure a positive user experience by being approachable, knowledgeable, and responsive.
ATE Super User – Epic ClinDoc
Need 4
Required Skills & Experience
2+ years ATE Go-Live experience
Experience with Epic ClinDoc
HS diploma or GED
Plus:
Epic Ambulatory Therapy experience
Job Description
- Serve as the primary on-site support lead during the system go-live.
- Provide real-time assistance to end users, guiding them through system workflows and resolving issues as they arise.
- Triage and escalate technical or process-related issues to the appropriate teams (IT, training, project management).
- Monitor support activity and identify trends or recurring issues to inform training or system adjustments.
- Coordinate elbow support team schedules, assignments, and coverage to ensure optimal support.
- Maintain documentation of issues, resolutions, and user feedback for post-go-live review.
- Collaborate with training and implementation teams to reinforce best practices and system usage.
- Ensure a positive user experience by being approachable, knowledgeable, and responsive.
ATE Super User – Epic OpTime/Anes
Need 1
Required Skills & Experience
2+ years ATE Go-Live experience
Experience with Epic OpTime & Anesthesia
HS diploma or GED
Plus:
Epic ASAP or Prelude experience
Job Description
- Serve as the primary on-site support lead during the system go-live.
- Provide real-time assistance to end users, guiding them through system workflows and resolving issues as they arise.
- Triage and escalate technical or process-related issues to the appropriate teams (IT, training, project management).
- Monitor support activity and identify trends or recurring issues to inform training or system adjustments.
- Coordinate elbow support team schedules, assignments, and coverage to ensure optimal support.
- Maintain documentation of issues, resolutions, and user feedback for post-go-live review.
- Collaborate with training and implementation teams to reinforce best practices and system usage.
- Ensure a positive user experience by being approachable, knowledgeable, and responsive.
ATE Super User- Epic Radiant
Need 3
Required Skills & Experience
2+ years ATE Go-Live experience
Experience with Epic Radiant
HS diploma or GED
Plus:
Epic Cadence or Prelude experience
Job Description
- Serve as the primary on-site support lead during the system go-live.
- Provide real-time assistance to end users, guiding them through system workflows and resolving issues as they arise.
- Triage and escalate technical or process-related issues to the appropriate teams (IT, training, project management).
- Monitor support activity and identify trends or recurring issues to inform training or system adjustments.
- Coordinate elbow support team schedules, assignments, and coverage to ensure optimal support.
- Maintain documentation of issues, resolutions, and user feedback for post-go-live review.
- Collaborate with training and implementation teams to reinforce best practices and system usage.
- Ensure a positive user experience by being approachable, knowledgeable, and responsive.
ATE Super User – Epic Stork
Need 1
Required Skills & Experience
2+ years ATE Go-Live experience
Experience with Epic Stork
HS diploma or GED
Plus:
Epic ClinDoc or Orders experience
Job Description
- Serve as the primary on-site support lead during the system go-live.
- Provide real-time assistance to end users, guiding them through system workflows and resolving issues as they arise.
- Triage and escalate technical or process-related issues to the appropriate teams (IT, training, project management).
- Monitor support activity and identify trends or recurring issues to inform training or system adjustments.
- Coordinate elbow support team schedules, assignments, and coverage to ensure optimal support.
- Maintain documentation of issues, resolutions, and user feedback for post-go-live review.
- Collaborate with training and implementation teams to reinforce best practices and system usage.
- Ensure a positive user experience by being approachable, knowledgeable, and responsive.
ATE Super User – Epic Willow IP
Need 1
Required Skills & Experience
2+ years ATE Go-Live experience
Experience with Epic Willow
HS diploma or GED
Job Description
- Serve as the primary on-site support lead during the system go-live.
- Provide real-time assistance to end users, guiding them through system workflows and resolving issues as they arise.
- Triage and escalate technical or process-related issues to the appropriate teams (IT, training, project management).
- Monitor support activity and identify trends or recurring issues to inform training or system adjustments.
- Coordinate elbow support team schedules, assignments, and coverage to ensure optimal support.
- Maintain documentation of issues, resolutions, and user feedback for post-go-live review.
- Collaborate with training and implementation teams to reinforce best practices and system usage.
- Ensure a positive user experience by being approachable, knowledgeable, and responsive.
Pay: $35.00 - $40.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- ATE Support: 2 years (Required)
Ability to Commute:
- Logansport, IN 46947 (Required)
Work Location: In person
