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Santa Clara Vanguard Brand Ambassador

Vanguard Music and Performing Arts -
Santa Clara, CA

Quick Apply

Job Details

Part-time | Seasonal
From $20 an hour

Qualifications

Crowd interaction
Customer communication
Collaboration
Outdoor work experience
Merchandising
Event customer service

Full Job Description

Job Title: Santa Clara Vanguard Brand Ambassador
Organization: Santa Clara Vanguard Drum & Bugle Corps
Partner Organization: Pepwear
Employment Type: Seasonal, Part-Time, (DCI Tour Season)
Location: Tour Based / Nationwide Travel Required

Position Summary:

Santa Clara Vanguard is seeking a motivated and knowledgeable Brand Ambassador / Merchandise Booth Helper to represent the organization during the DCI Drum Corps tour season. This individual will travel with the Corps and collaborate directly with the Pepwear merchandise team at show sites to engage fans, support merchandise sales, and promote the Santa Clara Vanguard brand.

This position is highly public-facing and physically demanding, requiring flexibility, enthusiasm, and comfort with the realities of touring life.

Key Responsibilities

· Partner with Pepwear and act as an official brand ambassador and representative of Santa Clara Vanguard at events, performances, and public engagements

· Engage with fans, customers, alumni and students in a friendly, professional, and knowledgeable manner

· Answer questions related to:

o Santa Clara Vanguard history and legacy

o Design concepts and creative inspirations

o Programs, auditions, training camps, and how to get involved

o Upcoming events and tour information

· Promote Santa Clara Vanguard to prospective students and supporters

Work as a Pepwear merchandise booth helper, including:

· Support customer interactions at merchandise areas, including:

· Assisting customer with product selection, sizing, and inventory

· Ringing up customer transactions (credit cards and cash)

· Operating credit card readers and point-of-sale systems
Assisting with booth setup and teardown

· Maintain a positive, organized, and welcoming booth or engagement area

· Collaborate with fellow staff to ensure a high-quality fan experience

Qualifications & Requirements

· Strong communication and interpersonal skills

· Comfortable initiating and sustaining engaging conversations with diverse audiences

· Ability to stand and remain active for extended periods of time

· Willingness and ability to travel as part of the DCI tour schedule

· Dependable, professional, and brand-conscious in all interactions

Travel & Touring

The Brand Ambassador will travel with the Santa Clara Vanguard corps during the DCI tour season

Travel and Touring accommodation provided, including:

o Transportation with the corps

o Touring-style sleeping arrangements (e.g., Suburban seating, air mattress, or similar accommodation)

o Tour meals provided by the corps

The individual will meet Pepwear team at show sites to fulfill merchandise booth duties

Preferred Qualifications (Strong Plus)

· Extensive knowledge of the drum corps activities, DCI, and/or Santa Clara Vanguard

· Former Santa Clara Vanguard alumni or past employee

· Previous experience in customer service, retail, or event engagement

· Experience handling cash, point of sales systems, or retail sales

Schedule & Duration

· Seasonal position aligned with the DCI Drum Corps tour season

· Availability required during performances, tour stops, and special events

· Some training camps events or preseason activities may apply

Physical Requirements

Ability to stand and be on your feet for long durations of time (8 hours or more)

Ability to engage with the public for long periods

Ability to lift light to moderate to heavy boxes of merchandise items as needed

Ability to work outdoors and in varying weather conditions, including summer weather heat

Comfort with fast-paced, physically demanding event environments

---
Important Note:
The selected candidate may be employed by a third-party entity separate from the State of Texas. Salary and benefits will be administered by the employing entity and will reflect Texas-based compensation rates.

Pay: From $20.00 per hour

Work Location: In person

Quick Apply

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