Top 195 International China Concern Jobs

Customer Service Specialist
Fotile America LLC —Remote
- Part-time
- Remote
- English
- Organizational skills
- Associate's degree
Quick Apply
Family Success Manager - US
Ingenius Prep —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- English
- Mid-level
- Education
- Paid time off
- Parental leave
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Multi-Craft Maintenance Technician
Perlon-Hahl Inc —Lexington, SC
- $30 - $45 an hour
- Full-time
- Maintenance
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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Inside sales representative H/F
Radiall —Tempe, AZ
- Mid-level
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- 3 years
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Regional Sales Manager H/F
Radiall —Wallingford, CT
- 5 years
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- Team management
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Field Applications Engineer - ROR H/F
Radiall —Tualatin, OR
- $170,000 a year
- Travel
- Budgeting
- Senior level
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2d
K-1 Elementary Teacher
Global Leadership Academy —Philadelphia, PA
- $50,000 - $75,000 a year
- Full-time
- Classroom
- Experience working with individuals with disabilities
- Writing skills
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Executive Steward
Marriott International, Inc —Kansas City, MO
- $74,000 - $101,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Customer Experience Specialist
Mishimoto —Orlando, FL
- Remote
- Computer literacy
- Writing skills
- English
- Disability insurance
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Coffee Runner
FAIRMONT —Santa Monica, CA
- $27.57 - $34.47 an hour
- Full-time
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Cafeteria Attendant
Marriott International, Inc —Houston, TX
- Full-time
- Hotel
- High school diploma or GED
- Restaurant
Server
Marriott International, Inc —Chicago, IL
- $12.93 - $19.40 an hour
- Part-time
- Hotel
- High school diploma or GED
- 1 year
Jr. Production Engineer
Goodfellow Corporation —Columbia, MD
- $58,000 - $64,000 a year
- Full-time
- CAD
- Bachelor of Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Waithelp
Marriott International, Inc —Honolulu, HI
- $16.00 - $17.38 an hour
- Part-time
- High school diploma or GED
- 1 year
- Restaurant
- Disability insurance
- Paid time off
Waithelp - Full Time
Marriott International, Inc —Lahaina, HI
- $16.00 - $17.38 an hour
- Full-time
- High school diploma or GED
- 1 year
- Restaurant
- Disability insurance
- Paid time off
Waithelp - On-Call
Marriott International, Inc —Lahaina, HI
- $16.00 - $17.38 an hour
- Part-time
- High school diploma or GED
- 1 year
- Restaurant
- Disability insurance
- Paid time off
Executive Sales Director -Socks and Hosiery
Gawas International Inc. —Remote
- Full-time
- Remote
- CRM software
- Sales
- Mid-level
- Opportunities for advancement
Quick Apply
10d
Buyer (Bilingual)
IRWIN SEATING COMPANY —Grand Rapids, MI
- ERP systems
- English
- Mid-level
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Banquet Houseperson
Wildflower Farms —Gardiner, NY
- $18 an hour
- Part-time
- Inventory management
- Residential
- Hotel
Quick Apply
Corporate Flight Attendant
VAN TUYL COMPANIES INC —Scottsdale, AZ
- Weekends as needed
- Background check
- Microsoft Excel
- 5 years

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Customer Service Specialist

Fotile America LLC -
Remote

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Job Details

Part-time

Qualifications

Mandarin
Customer communication
English
Technical Proficiency

Full Job Description

About FOTILE:

Come Join Our Team! FOTILE, a leading international manufacturer of High-end Kitchen Appliance. FOTILE is, China's most successful high-end kitchen appliance manufacture, with 16,000+ employees, 19 production lines, 4 assembly plants, 4 factories, 116 branch offices, 26 German IF awards, 22 Red Dot Awards, Sales in 30 countries, and over 43% market share of the Chinese high-end kitchen appliance market. Fotile is the choice of appliance for over 17 million families around the world.

Requirement: Proficiency Mandarin and English

Job Description

Comply with FOTILE’s standards of operations as set forth in all training and all kinds of operational manuals.
Must approach each customer interaction with openness and acceptance that is in alignment with FOTILE's Service Values and standards.
Provide daytoday online customer support by monitoring and responding to

Cases and customers’ inquiries via emails, WeChat, and other platforms within defined response times and service standards.

Handle incoming customer calls regarding product questions, technical issues,

and general concerns. Assess customer needs and provide appropriate solutions to ensure satisfaction.

Provide clear and accurate information to customers by understanding their needs.
Manage and input customers’ information, electronic filing, and retrieval of documents.
Track and analyze qualitative and quantitative feedback from customer surveys

and product metrics, escalate cases to the supervisor as needed, and follow up until the case is closed.

Scheduling installation and repair appointments for customers and following up on all tickets until closed.
Effective identification and processing of potential Adverse Events and Technical

Complaints in accordance with FOTILE’s internal SOP.

Provide mail, distribution, copy, printing, reception, file, or other services defined or outlined in FOTILE’s service category with clients and customers
Identifying and triaging customer escalations through resolution, including collaboration with other functions to ensure compliant solutions.
Perform other assignments or tasks as directed by the Supervisor, which may arise from time to time.
Demonstrates a strong sense of responsibility, attention to detail, and excellent
organizational skills to ensure highquality and efficient work.

Job Requirement

Associate degree or above preferred.
Proficient in Chinese and English.
1 to 3 years of relevant customer service experience preferred.
Flexible and adaptable to work arrangements.
Excellent communication and interpersonal skills.
Strong work ethic, attention to detail, and ability to accomplish multiple tasks

while sticking to deadlines.

Looking for Candidates preferably located in the West Coast.

客服专员

职位描述：

遵守所有培训和各种操作手册中规定的操作标准流程。以方太的服务价值和标准来处理与每一个客户的互动交流。
在规定的响应时间和服务标准内，通过电子邮件，微信或其他平台监控和响应客户询问并提供专业咨询服务，提供日常在线客户支持。
管理来自客户关于产品问题、技术问题和一般问题的来电，评估客户的需求并确保适当的决心，以实现满意。
通过了解客户的需求，为客户提供清晰准确的信息。
管理和输入客户信息、电子文件归档和文件检索。
跟踪并分析客户调查和产品指标的定性和定量反馈，根据需要将信息上报给主管并跟踪直到结束。
安排客户的安装和维护预约，并跟踪所有case直到关闭。
根据方太内部SOP有效识别和处理潜在的不良事件和技术投诉。
为客户和客户提供邮件、分发、复印、打印、接待、记录或其他在方太服务类别中定义或概述的服务
识别和分类客户升级case及时提供解决方案，包括与其他功能的协作，以确保解决方案落实到位。
完成由客服经理安排的其他问题。
工作态度认真负责、细心、有条理。职位要求：
大专及本科学历优先。
熟练使用中英文为工作语言。
1 3年以上相关客服经验优先。
工作灵活，能适应工作安排。
优秀的沟通能力和人际交往能力。
强烈的职业道德，注重细节，能在坚持期限的同时完成多项任务

Looking for Candidates preferably located in the West Coast.

Quick Apply

Refine Your Search

International China Concern jobs

Customer Service Specialist

Family Success Manager - US

Multi-Craft Maintenance Technician

Inside sales representative H/F

Regional Sales Manager H/F

Field Applications Engineer - ROR H/F

K-1 Elementary Teacher

Executive Steward

Customer Experience Specialist

Coffee Runner

Cafeteria Attendant

Server

Jr. Production Engineer

Waithelp

Waithelp - Full Time

Waithelp - On-Call

Executive Sales Director -Socks and Hosiery

Buyer (Bilingual)

Banquet Houseperson

Corporate Flight Attendant

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About FOTILE:

Job Description

Job Requirement

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