Top 26291 Internet Solutions Company Jobs

Operations Manager - VoIP Communications Company
Axxess Networks —Blue Bell, PA
- $85,000 - $100,000 a year
- Full-time
- 3 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Remote Audiologist
Hear.com US —California
- $100,000 - $120,000 a year
- Background check
- Mid-level
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
CT Technologist III
Inland Imaging Clinical Associates, LLC —Spokane, WA
- $37.88 - $56.82 an hour
- Full-time
- Background check
- CPR Certification
- Anatomy knowledge
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Specialty Pharmacy Technician - Patient Liaison
Shields Health Solutions —Farmington, CT
- $50,000 - $65,000 a year
- Monday to Friday
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
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Industrial Solutions Engineer (Client Success Specialist)
Environmental Intellect —South Houston, TX
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Travel reimbursement
- Health insurance
14d
Remote Audiologist
Hear.com US —Syracuse, NY
- $100,000 - $120,000 a year
- Background check
- Mid-level
- Organizational skills
- Paid parental leave
- Health insurance
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Remote Audiologist
Hear.com US —Minneapolis, MN
- $100,000 - $120,000 a year
- Monday to Friday
- Mid-level
- Organizational skills
- 2 years
- Paid parental leave
- Health insurance
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9d
Remote Audiologist
Hear.com US —New York State
- $100,000 - $120,000 a year
- Background check
- Mid-level
- Organizational skills
- Paid parental leave
- Health insurance
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Jr. Internet Marketing Specialist
webfx.com —Harrisburg, PA
- $50,000 - $53,000 a year
- Multiple hires
- Google Workspace
- Office
- Analysis skills
- Profit sharing
- Wellness program
Quick Apply
Advanced Practice In-Home Provider (Nurse Practitioner)
Lucet —Rochester, NY
- $135,000 - $150,000 a year
- Background check
- Clean driving record
- Skilled nursing facility
- Paid parental leave
- Disability insurance
Quick Apply
Sales and Marketing Manager (Mid-Level)
MetaLINK Technologies —Defiance, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
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Door-to-Door Sales Representative (Technology Solutions)
Fgt enterprise ( Willamette Smart Solution —Eugene, OR
- $24,000 - $120,000 a year
- Part-time
- Residential
- In-person
- Reliable transportation
- Work from home
Quick Apply
Customer Service Representative
AT&T Wireless / Suncom Wireless —Uniontown, PA
- $13 - $15 an hour
- Full-time
- In-person
- Communication skills
- Entry level
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Lead Technician
Security 101 —Eatontown, NJ
- $35 - $45 an hour
- Full-time
- Clean driving record
- Office
- Forklift
- Paid holidays
- Health insurance
Fiber Optic Splicer
Deeply Digital —Montrose, CO
- $20 - $34 an hour
- 8 hour shift
- Quality control
- Travel
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
1d
MRI Technologist II Float
Inland Imaging Clinical Associates, LLC —Spokane, WA
- $38.82 - $58.24 an hour
- Full-time
- Acute care
- Background check
- CPR Certification
Quick Apply
Sr. Delivery Consultant, WWPS ProServe
Amazon Web Services, Inc. —Atlanta, GA
- $153,600 - $207,800 a year
- Full-time
- 3 years
- Organizational skills
- Senior level
- AD&D insurance
- Health insurance
Senior Mechanical BIM Engineer - Northlake, IL
Powell Industries —Northlake, IL
- Full-time
- Oracle
- Microsoft Outlook
- 5 years
- 401(k)
- Paid time off
ACCOUNT EXEC, SMB D2D SALES
Frontier Communications —Pomona, CA
- $50,000 a year
- Driver's License
- Bachelor's degree
- Driving
- Paid parental leave
- Paid holidays
Remote Hearing Instrument Specialist
Hear.com US —Pennsylvania
- $100,000 - $120,000 a year
- Full-time
- Background check
- Mid-level
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply

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Operations Manager - VoIP Communications Company

Axxess Networks
Blue Bell, PA

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Job Details

Full-time
$85,000 - $100,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Life insurance

Qualifications

Operational analysis
Teamwork
Operational management
Team development
Data analytics
Budgeting

Full Job Description

Position Summary

The Operations Manager is responsible for overseeing the daily operational functions of a VoIP communications company, ensuring the efficient delivery, implementation, support, and maintenance of voice, data, UCaaS, CCaaS, SIP, and networking services. This role manages operational staff, drives process improvements, maintains service quality standards, and ensures customer satisfaction while supporting company growth objectives.

Essential Duties and Responsibilities

Operational Management

Oversee day-to-day operations of service delivery, provisioning, installations, and customer support.

Manage operational workflows for VoIP, UCaaS, CCaaS, SIP trunking, internet connectivity, and networking services.

Ensure timely completion of customer implementations, moves, adds, changes, and disconnects.

Monitor operational KPIs and service performance metrics.

Develop and implement policies, procedures, and best practices to improve efficiency.

Team Leadership

Manage and mentor Operations Coordinators, Provisioning Specialists, Engineers, and Technical Support personnel.

Conduct performance reviews and establish employee development plans.

Schedule workloads and allocate resources to meet customer and business demands.

Foster a culture of accountability, collaboration, and continuous improvement.

Customer Service & Vendor Relations

Serve as an escalation point for operational and service-related issues.

Work closely with customers to ensure successful service delivery and issue resolution.

Coordinate with carriers, vendors, and technology partners regarding installations, outages, and service delivery.

Maintain strong relationships with key suppliers and service providers.

Process Improvement & Compliance

Identify opportunities to streamline workflows and improve operational performance.

Ensure compliance with company policies, regulatory requirements, and industry standards.

Maintain accurate operational records and documentation.

Participate in audits and operational reviews.

Project Management

Lead operational projects including system upgrades, migrations, and process improvements.

Coordinate cross-functional initiatives involving sales, engineering, IT, and customer support teams.

Track project timelines, budgets, and deliverables.

Reporting & Analytics

Prepare operational reports and dashboards for executive leadership.

Analyze service metrics, ticket trends, implementation timelines, and customer satisfaction scores.

Recommend operational improvements based on data analysis

Education

Bachelor's degree in Business Administration, Telecommunications, Information Technology, or related field preferred.

Equivalent combination of education and experience may be considered.

Experience

5+ years of operations management experience within telecommunications, VoIP, UCaaS, MSP, or technology services.

3+ years of supervisory or management experience.

Experience managing service delivery, provisioning, and customer support operations.

Technical Knowledge

Strong understanding of:

VoIP technologies

SIP Trunking

Hosted PBX platforms

UCaaS solutions

CCaaS solutions

Network infrastructure

Internet connectivity services

Telecom provisioning processes

Number porting procedures

Skills & Abilities

Excellent leadership and team management skills.

Strong organizational and project management abilities.

Exceptional problem-solving and decision-making skills.

Ability to manage multiple priorities in a fast-paced environment.

Strong written and verbal communication skills.

Proficiency with CRM, ticketing, and project management systems.

Advanced Microsoft Office skills, particularly Excel.

Preferred Qualifications

Experience with telecom platforms such as:

BroadSoft/BroadWorks

RingCentral

Zoom Phone

Microsoft Teams Voice

8x8

NetSapiens

PMP or project management certification.

ITIL certification.

Telecom industry certifications.

Key Performance Indicators (KPIs)

Customer implementation timelines

Service delivery accuracy

Ticket resolution times

Customer satisfaction scores

Operational efficiency metrics

Team productivity and utilization

Number port completion rates

SLA compliance

Vendor performance management

Physical Requirements

Ability to sit, stand, and work at a computer for extended periods.

Occasional travel to customer locations, company offices, and industry events.

Ability to lift up to 25 pounds occasionally.

Pay: $85,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

Internet Solutions Company jobs

Operations Manager - VoIP Communications Company

Remote Audiologist

CT Technologist III

Specialty Pharmacy Technician - Patient Liaison

Industrial Solutions Engineer (Client Success Specialist)

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Remote Audiologist

Remote Audiologist

Jr. Internet Marketing Specialist

Advanced Practice In-Home Provider (Nurse Practitioner)

Sales and Marketing Manager (Mid-Level)

Door-to-Door Sales Representative (Technology Solutions)

Customer Service Representative

Lead Technician

Fiber Optic Splicer

MRI Technologist II Float

Sr. Delivery Consultant, WWPS ProServe

Senior Mechanical BIM Engineer - Northlake, IL

ACCOUNT EXEC, SMB D2D SALES

Remote Hearing Instrument Specialist

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