Position Title: Used Equipment Manager -Multi-Branch (Heavy Equipment Dealer)
Reports To: Vice President of Operations
Exempt/Non-exempt: Exempt
Union (Y/N): No
Department: Sales
Location(s): Woburn MA, Newington CT, Holmes NY, Pine Bush NY, Whately MA
JOB SUMMARY
The Used Equipment Manager will lead and optimize used equipment operations across a multi-branch Heavy Equipment Dealership. This high-impact role is responsible for used inventory strategy, pricing, acquisition, and remarketing, with direct influence on profitability, asset performance, and sales success across the organization.
PRIMARY RESPONSIBILITIES
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Lead multi-branch used equipment operations, including inventory mix, stocking levels, and lifecycle management
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Manage equipment acquisition and (trade valuations), ensuring accuracy and margin discipline across all deals
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Work closely with multiple service departments on pricing for reconditioning and servicing of used equipment
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Develop and execute pricing strategies aligned with regional market trends
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Drive inventory turns and aging control, proactively managing 60/90/120+ day assets
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Oversee remarketing channels (retail, wholesale, auction, digital platforms) to maximize recovery and speed to sale
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Partner with branch managers and sales teams to support deals, improve close rates, and grow used equipment revenue
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Coordinate inter-branch transfers to balance inventory and reduce carry cost
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Track and report on P&L performance, including margin, ROI, turn rates, and write-down exposure
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Work with the Administration team on Financing and Funding
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Determines maximum allowance on trade-ins (jointly with Vice President of Sales and Used Equipment Manager, as appropriate, and ensures the target gross and net operating profits are met; maintains a balance between new and used equipment sales and rentals.
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Regularly evaluates each sales representative’s performance and expense against planned goals; budgets and makes recommendations regarding Sales Rep’s compensation.
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Maintains proper records, submits necessary reports, checks customer credit status, and controls expenditures along with other required administrative details.
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Provides reports to the salesmen.
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Supports the sales team with quotes on both equipment and attachments.
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Approve and validate CRM quotes for accuracy to determine all costs have been accounted for.
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Effectively manage and support the Equipment Manager in all aspects of that role.
ORGANIZATIONAL RESPONSIBILITIES AND/OR SECONDARY RESPONSIBILITIES
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Cooperates with employees of other departments.
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Accountable to the Vice President of Sales for proper interpretation and fulfillment of responsibilities.
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As authorized, participates in trade association activities as necessary for the accomplishment of functions.
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The successful attainment of sales, profits, and expense objectives for the sales department, as set forth in the sales and profit plan.
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Performance of the responsibilities as set forth in this job description and the company’s return on investment.
QUALIFICATIONS / EXPERIENCE / ATTRIBUTES
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7–10+ years in construction equipment, with strong focus on used equipment management
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Proven success managing inventory, valuation, and remarketing in a multi-location environment
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Deep understanding of heavy equipment markets (excavators, loaders, dozers, trucks, Sweepers, Vactors etc.)
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Experience with auctions and digital marketplaces (Ritchie Bros., IronPlanet, MachineryTrader)
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Strong financial acumen, negotiation skills, and data-driven decision-making
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Familiarity with Komatsu products (or comparable OEM) strongly preferred
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Strong communication skills, effectively working with diverse personalities and teams
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Ability to work in a fast-paced environment and willingness to receive phone calls after hours and weekends
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Candidate must possess C.N. Wood’s Core Values: We are ONE C.N. Wood. Each person and department may have their own identity, but together we are a team. We promote respect, teamwork, open communication, and cooperation across the entire organization. Our customers come first; we strive to do more than they expect. We have integrity; we play to win, but we don’t cheat. We are better than we were yesterday, but not as good as we’ll be tomorrow. Our prior self is the only competition we measure ourselves against.
WHAT SUCCESS LOOKS LIKE
- Improved inventory turns and reduced aging across all branches
- Strong gross margin performance on used equipment sales
- Accurate trade valuations with minimal write-downs
- Increased used equipment contribution to overall dealership profitability
COMPENSATION (NORTHEAST MARKET)
- Base Salary: Compensation Based on Experience
- Commission plan
Additional Benefits
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Milage reimbursement for travel
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Medical, dental, vision, Life Insurance
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401(k) with company match
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Company Cell Phone and Laptop provided
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PTO and leadership development opportunities
WORKING CONDITIONS/ENVIRONMENT
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Multi-branch leadership role with regular travel (50-60%)
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Live within driving distance of one of our full-service locations
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High visibility with executive leadership
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Fast-paced, performance-oriented dealership culture
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand, and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. Ability to lift up to 15 pounds.
EEO STATEMENT
C.N. Wood is an equal opportunity employer that values the strength diversity brings to the workplace. It is our policy that we will not discriminate against any person based on race, color, religion, sex, national origin, ancestry, disability, or veteran status.
