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Engineer II, Global Product Support
ASM International —Phoenix, AZ
- Engineering
- Mid-level
- 3 years
Senior Process Engineer - Industry Experience
ASM International —Phoenix, AZ
- Full-time
- Management
- Master's degree
- Doctor of Philosophy
(Senior / Principal) Engineer, Global Product Support
ASM International —Phoenix, AZ
- Full-time
- Engineering
- Analysis skills
- Doctor of Philosophy
Senior Engineer, Global Product Support
ASM International —Phoenix, AZ
- Full-time
- Engineering
- 3 years
- Continuous improvement
Desktop/Laptop Fulltime Contract Technician at local school system
ASM/McClung Companies —Goose Creek, SC
- $20 - $24 an hour
- Overtime
- In-person
- School
- Entry level
Quick Apply
9d
Principal Engineer, Global Product Management
ASM International —Phoenix, AZ
- Full-time
- Master's degree
- Doctor of Philosophy
- Product management
Specialist II, Technical Documentation (6 month contract)
ASM International —Phoenix, AZ
- Full-time
- 5 years
- Word processing
- Bachelor of Science
Senior Principal Engineer, Global Product Management
ASM International —Phoenix, AZ
- Full-time
- 3 years
- Analysis skills
- Presentation skills
Engineer II, Global Product Management
ASM International —Chandler, AZ
- Full-time
- Mid-level
- 8 years
- Analysis skills
Engineer, Global Product Support
ASM International —Phoenix, AZ
- Full-time
- Up to 50% travel
- 5 years
- Travel
Senior Engineer I, System Engineering (Systems and Mechanical Engineering – Electrostatic Chuck (ESC))
ASM International —Phoenix, AZ
- Full-time
- 3 years
- Master's degree
- Analysis skills
Sr. Principal Engineer, Systems (Plasma & Multi-Scale Simulation Scientist)
ASM International —Phoenix, AZ
- Full-time
- Doctor of Philosophy
- Senior level
Janitorial
ASM Environmental LLC —Danville, PA
- From $15 an hour
- Part-time
- Entry level
- Under 1 year
Quick Apply
Senior Engineer, Field Process (Boise, ID)
ASM International —Boise, ID
- Full-time
- 3 years
- Master's degree
- Doctor of Philosophy
(Senior) Member of Technical Staff / Director, Process Engineering, Advanced Packaging
ASM International —Phoenix, AZ
- Full-time
- English
- Doctor of Philosophy
- Product management
Senior Engineer I, Field Process
ASM International —Hillsboro, OR
- Extended hours
- Analysis skills
- Doctor of Philosophy
- Travel
Lead II, Intellectual Property
ASM International —Phoenix, AZ
- Full-time
- Master's degree
- Analysis skills
- Doctor of Philosophy
Senior Athlete Recruiter
ASM Sports —West Palm Beach, FL
- Full-time
- Hybrid work
- Background check
- High school
- Mid-level
- Health insurance
- Paid time off
(Senior) Director, Process Engineering
ASM International —Phoenix, AZ
- Full-time
- 11+ years
- Master's degree
- Doctor of Philosophy
Warehouse Associate
ASM Infrastructure Solutions —Ladson, SC
- Full-time
- Basic math
- Forklift
- High school diploma or GED
Quick Apply

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Engineer II, Global Product Support

ASM International -
Phoenix, AZ

Apply Now

Job Details

Qualifications

Engineering equipment malfunctions diagnostics
Presentations for conferences or internal meetings
Bachelor's degree in engineering
Manufacturing
Semiconductor experience
Manufacturing company experience
Mechanical troubleshooting

Full Job Description

US > Arizona > Phoenix

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Be the Expert Others Rely On—Advance EPI Technology at ASM

Global Product Support Engineer

At ASM, our technology enables the world’s most advanced semiconductor manufacturing—and when the challenges are toughest, our experts step in. We’re seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting‑edge tools, and making a real difference for customers and field teams worldwide.

In this role, you’ll serve as the go‑to technical authority, supporting advanced EPI systems when issues demand deep expertise beyond first‑line support. Your work will directly impact tool performance, customer confidence, and ASM’s reputation for technical excellence.

What You’ll Do

As a Global Product Support Engineer, you’ll operate at the highest technical level, combining hands‑on problem solving with global collaboration:

Provide advanced technical support for complex electro‑mechanical equipment and sophisticated software systems
Diagnose, troubleshoot, repair, and debug issues escalated by field engineers and product support teams
Act as the escalation point when standard troubleshooting paths are exhausted, delivering clear solutions under pressure
Partner with engineering teams by reporting design, reliability, and maintenance insights that drive continuous improvement
Support customer installations and deliver technical training when deeper expertise is required
Engage directly with customers to resolve highly technical issues and ensure optimal system performance
Travel globally (up to 50%) to support field operations, customer sites, and critical escalations

What We’re Looking For

You bring strong semiconductor experience, technical depth, and the confidence to lead in high‑stakes situations:

Proven experience diagnosing and resolving complex technical issues
Minimum 3 years of experience in semiconductor manufacturing environments
Bachelor’s degree in Engineering (Mechanical or Electrical Engineering preferred)
Strong understanding of electro‑mechanical systems and software‑driven equipment
Excellent analytical and problem‑solving skills
Ability to clearly communicate complex technical concepts to both technical and non‑technical audiences
Strong presentation skills and comfort leading technical discussions
Willingness and ability to travel locally and internationally up to 50%
Customer‑focused mindset with the ability to remain effective in challenging, time‑critical situations

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

Apply Now

Refine Your Search

asm global jobs

Engineer II, Global Product Support

Senior Process Engineer - Industry Experience

(Senior / Principal) Engineer, Global Product Support

Senior Engineer, Global Product Support

Desktop/Laptop Fulltime Contract Technician at local school system

Principal Engineer, Global Product Management

Specialist II, Technical Documentation (6 month contract)

Senior Principal Engineer, Global Product Management

Engineer II, Global Product Management

Engineer, Global Product Support

Senior Engineer I, System Engineering (Systems and Mechanical Engineering – Electrostatic Chuck (ESC))

Sr. Principal Engineer, Systems (Plasma & Multi-Scale Simulation Scientist)

Janitorial

Senior Engineer, Field Process (Boise, ID)

(Senior) Member of Technical Staff / Director, Process Engineering, Advanced Packaging

Senior Engineer I, Field Process

Lead II, Intellectual Property

Senior Athlete Recruiter

(Senior) Director, Process Engineering

Warehouse Associate

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