Top 138639 K Network Jobs

MinistryPlatform Support Agent
ACS Technologies Group, Inc. —Remote
- 8 hour shift
- Mid-level
- 3 years
- Analysis skills
- 401(k) matching
Head End Engineer
Communications Test Design,Inc. —Aurora, CO
- $80,000 - $90,000 a year
- Full-time
- 18 years or older
- Customer service
- 5 years
- Paid holidays
- Disability insurance
Sr Process Project Manager (Food Manufacturing)
Lactalis USA Inc. —Murfreesboro, TN
- Full-time
- Hybrid work
- 8 years
- Travel
- Contracts
- Health insurance
- Tuition reimbursement
Quick Apply
Landscape Designer
Hazeltine —Venice, FL
- Full-time
- Construction site
- Sales
- Customer service
- Health savings account
- Disability insurance
Quick Apply
Estimator (15+ Years Experience Required)
DBSI, Inc. —Chandler, AZ
- Full-time
- Background check
- Microsoft Excel
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
Electrician
Aspire Electric, Inc. —Burlington, NC
- $60,000 - $100,000 a year
- Full-time
- Management
- Up to 50% travel
- OSHA
- Health savings account
- Health insurance
Quick Apply
Subject Matter Expert Aseptic Process Solutions
Dec USA —Remote
- $120,000 - $160,000 a year
- Full-time
- 7 years
- Up to 50% travel
- Engineering
- Disability insurance
- Health insurance
Quick Apply
Technical Sales Specialist
Palmer Industries —Warwick, RI
- From $70,000 a year
- Weekends as needed
- Microsoft Excel
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Network Engineer Manager
Logix Fiber Networks —Houston, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Systems Integration Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
12d
Engineer II- Special Projects
Midwest Fiber Networks, LLC —Glendale, WI
- $72,000 - $80,000 a year
- Full-time
- Background check
- Engineering
- Research
- Health savings account
- Health insurance
Quick Apply
Cloud Solutions Consultant, National Security (NatSec) Professional Services (ProServe)
Amazon Web Services, Inc. —Jessup, MD
- $153,600 - $207,800 a year
- Full-time
- 5 years
- Organizational skills
- Senior level
- AD&D insurance
- Health insurance
Infrastructure Access & Utility Coordinator
ImOn Communications —Cedar Rapids, IA
- From $52,000 a year
- Full-time
- Customer service
- Engineering
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Audiovisual Technician
Wisconsin Audio Video —Appleton, WI
- Online Application
- Mid-level
- High school diploma or GED
- Power tools
- Health insurance
- Dental insurance
Quick Apply
Network Field Engineer
123NET —Southfield, MI
- $30 - $45 an hour
- Overnight shift
- Background check
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
TIER 2 HELPDESK TECHNICIAN
Techlocity —Indianapolis, IN
- $27.25 - $30.00 an hour
- Full-time
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
Quick Apply
Plumbing Design Engineer
Premier Plumbing Company —Riverside, CA
- $30 - $42 an hour
- Full-time
- Construction site
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d
Inspector OSP Construction
TurnKey Network Solutions —South Bend, IN
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Process Control Engineer
PORT TOWNSEND PAPER COMPANY, LLC. —Port Townsend, WA
- $120,000 - $150,000 a year
- Full-time
- Background check
- Bachelor of Science
- Engineering
- Paid holidays
- Relocation assistance
Quick Apply
RF Technician
MVG, Inc —Warminster, PA
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Experience equivalent to degree accepted
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for K Network

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

K Network jobs near

MinistryPlatform Support Agent

ACS Technologies Group, Inc. -
Remote

Apply Now

Job Details

Benefits

401(k) 6% Match
401(k) matching

Qualifications

Customer communication

Full Job Description

MinistryPlatform Support Agent

Are you interested in being part of a technology company that is growing, expanding, and emerging as a leader in the Church Management Software market? Join our team!

ACS Technologies has a remote, 32 hours per week opening for a MinistryPlatform Support Agent. We are looking for an energetic, highly motivated individual to join our customer support team to provide ongoing technical support to our customers. Support Agents work directly with customers to answer software questions, troubleshoot software issues, and provide guidance to customers who want to extend the software. Support Agents also work with other departments to escalate and resolve issues.

What You'll Do:

Develop an extensive working knowledge of the MinistryPlatform product and all related components
Stay current with all software enhancements and with new components and products, via webinars, KB articles, testing, etc.
Provide end-user application and limited hardware (check scanners and label printers) support via chat, email, phone, and screen sharing
Troubleshoot issues reported by customers and provide solutions and/or facilitate moving issues forward via other departments
Facilitate problem-solving between customers and MinistryPlatform Escalation Agents
Facilitate issue resolution between customers and 3rd parties
Perform administrative tasks as assigned, including customer resource management, knowledge base updates, etc.
Participate in weekly Support Team meetings
Attend the MinistryPlatform User Group meeting held each year

What We're Looking For:

MinistryPlatform experience:

3 or more years as a SPoC, supporting MinistryPlatform users on a daily basis, OR, 3 or more years using MinistryPlatform in a heavily supportive role for a major ministry

Additional knowledge and experience:

Basic knowledge of programming language constructs and logic
Basic knowledge of and experience with software, web-based applications, browsers, etc.
Basic knowledge of and experience with simple hardware and peripherals, such as check scanners, label printers, etc.
Basic understanding of WiFi, servers, and network infrastructure

Work Environment:

Must be able to work in shifts of approximately 6-8 hours, over 4-5 days per week
Must have a stable internet connection
Must have desire and discipline to cultivate positive working relationships with customers and coworkers in a remote environment
Must be capable of switching gears quickly between multiple support tools and between multiple customer channels

Personal Competencies:

Ability to communicate effectively and professionally while maintaining a lighthearted and joyful approach, both verbally and written, by email, chat, screen share and phone, in a clear, concise, and consistent way.
Ability to ask the right questions to narrow the focus of a ticket down to exactly what is the 'problem we're trying to solve'.
Strong analytical and troubleshooting skills, with a desire to see a problem through to resolution
Desire to 'solve the puzzle' with creative thinking, research, and collaboration
Ability to quickly learn and adapt to an evolving, constantly changing work environment
Desire to educate, encourage and connect with the customer, and be sure their experience with support is top-notch
Ability to assess the urgency and importance of a given issue to the customer, in order to respond with empathy and patience, and escalate appropriately when needed
Ability to follow established procedures, but also confident in knowing when to go off-script to meet a customer's needs
Ability to quickly and confidently identify, reproduce, and report software bugs by creating matching customer scenarios in QA systems

Why You Want to Work Here:

Outstanding benefits package, including 6% 401(k) match
Free Wellness Clinic staffed by a Nurse Practitioner
A caring, friendly work environment
The opportunity to positively impact ministries

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Now

Refine Your Search

K Network jobs

MinistryPlatform Support Agent

Head End Engineer

Sr Process Project Manager (Food Manufacturing)

Landscape Designer

Estimator (15+ Years Experience Required)

Electrician

Subject Matter Expert Aseptic Process Solutions

Technical Sales Specialist

Network Engineer Manager

Systems Integration Engineers - Colorado Springs

Engineer II- Special Projects

Cloud Solutions Consultant, National Security (NatSec) Professional Services (ProServe)

Infrastructure Access & Utility Coordinator

Audiovisual Technician

Network Field Engineer

TIER 2 HELPDESK TECHNICIAN

Plumbing Design Engineer

Inspector OSP Construction

Process Control Engineer

RF Technician

I want to receive the latest job alert for K Network

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected