Top 287 K2 Jobs | SimplyHired

Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- In-person
- Health insurance
- 401(k) matching
Sales Associate
K2 Stoneworks, LLC —Saginaw, MI
- $25 - $30 an hour
- Full-time
- Customer service
- Mid-level
- Residential
Quick Apply
2d
Real Estate Agent
K2 Omni Group —Dallas, TX
- $48,000 - $196,000 a year
- Monday to Friday
- Mid-level
- Real Estate License
- In-person
- Flexible schedule
10d
Real Estate Sales Agent
K2 Omni Group —Santa Fe, NM
- $48,000 - $196,000 a year
- Mid-level
- Real Estate License
- Flexible schedule
10d
Real Estate Agent to Join Top Team!
K2 Omni Group —Boston, MA
- $48,226.91 - $196,492.21 a year
- Weekends as needed
- Mid-level
- Real Estate License
- Negotiation
- Flexible schedule
10d
Real Estate Sales Agent
K2 Omni Group —Albuquerque, NM
- $48,000 - $196,000 a year
- Mid-level
- Real Estate License
- Flexible schedule
10d
Junior Auditor
K2 Project Management Solutions LLC —Remote
- $29 - $31 an hour
- Contract
- Remote
- Microsoft Excel
- Mid-level
- Finance
- Health insurance
- Dental insurance
Quick Apply
3d
Business Analyst - Remote
K2 Insurance Services, LLC —Harrisburg, PA
- $100,000 - $140,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Dispatcher with K2 Industrial
K2 Industrial Services, Inc. —Highland, IN
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
Project Manager Assistant with K2 Industrial Services
K2 Industrial Services, Inc. —Highland, IN
- $20 - $23 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
Quick Apply
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing, LLC —Guaynabo, PR
- $17 - $19 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Lab Technician
K2 Pure Solutions LP —Pittsburg, CA
- $30 - $40 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Cleaning
Quick Apply
Senior Data Analyst (Contract)
K2 Integrity Holdings —Remote
- $60 - $90 an hour
- Contract
- Remote
- Finance
- SQL
- Mentoring
IT Helpdesk Technician
K2 Space —Los Angeles, CA
- $28 - $43 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Health insurance
Electrical Apprentice (Tucson)
K2 Electric —Tucson, AZ
- $18 - $24 an hour
- Full-time
- Construction site
- English
- High school diploma or GED
Quick Apply
Facility Services Electrical Apprentice
K2 Electric —Phoenix, AZ
- $20 - $30 an hour
- Construction site
- English
- High school diploma or GED
Quick Apply
Electrician
K2 Pure Solutions LP —Pittsburg, CA
- Full-time
- 7 years
- High school diploma or GED
- Senior level
Quick Apply
General Laborers Willing to Travel!
K2 Construction LLC —Lincoln, NE
- $20 - $34 an hour
- Urgently hiring
- Background check
- Clean driving record
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Estimator
K2 Electric —Phoenix, AZ
- $50,000 - $65,000 a year
- Monday to Friday
- Office
- High school diploma or GED
- Analysis skills
Quick Apply
Urgent Hiring- Delivery Associate $24.25/h
K2 Logistix, Inc. LLC —Trenton, NJ
- $24.25 an hour
- Overtime
- Clean driving record
- Pass drug screening
- Ability to climb stairs
- Paid training
- Health insurance
Quick Apply

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Service Desk Analyst - Remote (After Hours)

K2 Services -
Remote

Apply Now

Job Details

Full-time
$36,000 - $39,000 a year

Benefits

Health insurance
401(k) matching

Qualifications

Mobile device management
Intune

Full Job Description

Service Desk Analyst (Remote - U.S.)

Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!

We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients.

K2 prepares you to work in a fast pace, agile, customer service-oriented environment while working collegially and collaboratively with a world-class Service Desk team.

Career opportunities abound both within the Service Desk Department as well as more hands-on engineering roles for those looking for a more technical tract.

The position comes with a full array of benefits, health insurance and matching 401k, and many more perks.

This opportunity is remote! The first week will be spent with our dedicated Service Desk Training team Monday through Friday 9:00 AM to 5:30 PM CST before moving to their working shift schedule.

We are looking for candidates who are able to work any days of the week (any combination of days Monday through Sunday) 2nd and 3rd shift preferred.
Compensation starts between $36k-$39k annual with a 10% Shift Differential for weekends and evenings after 5pm.

The Service Desk Analyst provides technical support related to computer systems, hardware, or software via telephone, email, and chat tools. This position is fast-paced and multi-task intensive, requiring quick decision-making and top-notch customer service skills.

Essential Duties and Responsibilities

Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues.
Provide over-the-phone, email, and chat support.
Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue.
Use of screen sharing and remote-control tools to properly vet, collect and evaluate the customer’s reported issue.
Properly ticketing all customer requests with detailed information regarding the issue reported. Service Desk Analysts are expected to provide accurate, descriptive, and complete information in all tickets to successfully relay information back to the customer or other support team members.
Maintain a regular and reliable level of attendance.

Knowledge Skills and Abilities

High School Diploma or equivalent.
Strong verbal, written, and typing skills.
Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst’s success.
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment.
Ability to act independently and make decisions within the scope of the position’s responsibilities.
Always display the utmost professionalism with team members as well as end-users. · Ability to function well in a high-paced and at times stressful environment.
Ability to think strategically and analytically to troubleshoot and resolve issues quickly and/or provide successful alternative methods until a permanent resolution can be found.
Proactive with the ability to identify, define, and perform remote troubleshooting of computer/technical issues through remote control tools while asking pertinent questions.
Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.

Requirements

Prolonged periods of sitting at a desk and working on a computer

Will require Intune “Mobile Device Management” software installed on a personal device(s)

K2 SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Diversity and inclusion matter to us here at K2 Services Associates. We celebrate our differences and advocate an environment where everyone feels included. We are proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, national origin, citizenship, marital status, sexual orientation, gender identity, age, disability, Veteran status, or any other protected group status. Our differences make us better, stronger, and more successful. Equal employment opportunity extends to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensations, benefits, and other terms and conditions of employment.

Opensity Solutions is an Equal Opportunity Employer.
We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. Employment decisions are based on qualifications, merit, and business needs.

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Refine Your Search

K2 jobs

Service Desk Analyst - Remote (After Hours)

Sales Associate

Real Estate Agent

Real Estate Sales Agent

Real Estate Agent to Join Top Team!

Real Estate Sales Agent

Junior Auditor

Business Analyst - Remote

Dispatcher with K2 Industrial

Project Manager Assistant with K2 Industrial Services

Help Desk Support Level 2 - Managed Service Provider

Lab Technician

Senior Data Analyst (Contract)

IT Helpdesk Technician

Electrical Apprentice (Tucson)

Facility Services Electrical Apprentice

Electrician

General Laborers Willing to Travel!

Estimator

Urgent Hiring- Delivery Associate $24.25/h

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