Top 61 K2 Network Jobs

Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
Dispatcher with K2 Industrial
K2 Industrial Services, Inc. —Calumet City, IL
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
Project Manager Assistant with K2 Industrial Services
K2 Industrial Services, Inc. —Highland, IN
- $20 - $23 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
Quick Apply
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing, LLC —Guaynabo, PR
- $17 - $19 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Electrical Engineer
K2 Space —Los Angeles, CA
- $105,000 - $200,000 a year
- Mid-level
- 3 years
- Electrical Engineering
- Paid parental leave
- Health insurance
Industrial Cleaner- Water blaster, Operators with K2 Industrial Services, Inc.
K2 Industrial Services, Inc. —Allen Park, MI
- From $20 an hour
- Overtime
- Pass drug screening
- No experience needed
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Project Scheduler I
E2 Consulting Engineers, Inc. —Los Angeles, CA
- $85,000 - $100,000 a year
- Full-time
- Oracle
- Writing skills
- Office
- Health insurance
- Dental insurance
Scheduler II
Hill International, Inc —San Diego, CA
- $93,000 - $122,000 a year
- Oracle
- Writing skills
- Mid-level
- Commuter assistance
- Health savings account
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing —Guaynabo, PR
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Principal ASIC Package Design Engineer
K2 Space —Los Angeles, CA
- $200,000 - $280,000 a year
- Remote
- Senior level
- Electrical Engineering
- Mechanical knowledge
- Paid parental leave
- Health insurance
Quick Apply
Crew Leader with K2 Industrial Services, Inc.
K2 Industrial Services, Inc. —Allen Park, MI
- $25 an hour
- Weekends as needed
- Customer service
- Mid-level
- CDL
Quick Apply
Senior Software Engineer
BRMi —Virginia
- $110,000 - $140,000 a year
- Full-time
- Computer Science
- 5 years
- SharePoint
- Paid holidays
- Disability insurance
6d
Technical Instructor/Curriculum Developer
FYI For Your Information Inc —Washington, DC
- Full-time
- Hybrid work
- Classroom
- Teaching Certification
- Mid-level
- 401(k)
- Pet insurance
Quick Apply
Technology Technician
Whitfield County Schools —Whitfield County, GA
- Classroom
- Google Workspace
- Computer science
Front Desk Service & Store Clerk Full Time Seasonal
Douglas KOA —Douglas, WY
- $15 - $16 an hour
- Seasonal
- Entry level
- Employee discount
Quick Apply
RF Hardware Engineer
K2 Space —Los Angeles, CA
- $115,000 - $200,000 a year
- Computer Science
- Analysis skills
- 1 year
- Paid parental leave
- Health insurance
Senior Software Engineer
K2 Space —Seattle, WA
- $160,000 - $200,000 a year
- Computer Science
- 5 years
- System design
- Paid parental leave
- Health insurance
13d
OS Platform Engineer
K2 Space —Los Angeles, CA
- $160,000 - $200,000 a year
- Computer Science
- Software troubleshooting
- 5 years
- Paid parental leave
- Health insurance
CDL Driver A & B Drivers for Industrial Cleaning with K2 Industrial Services, Inc.
K2 Industrial Services, Inc. —Allen Park, MI
- Full-time
- CDL B
- Pass drug screening
- Maintenance
- Paid holidays
- Paid time off
Quick Apply
Hospice Adminstrative Office Volunteer
Solace Hospice and Palliative Care, Inc —Saint Charles, IL
- From $1 a year
- 8 hour shift
- Background check
- Google Workspace
- Microsoft Excel
Quick Apply
20h

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Service Desk Analyst - Remote (After Hours)

K2 Services -
Remote

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Job Details

Full-time
$36,000 - $39,000 a year

Benefits

Health insurance
401(k) matching

Qualifications

Mobile device management
Intune

Full Job Description

Service Desk Analyst (Remote - U.S.)

Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!

We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients.

K2 prepares you to work in a fast pace, agile, customer service-oriented environment while working collegially and collaboratively with a world-class Service Desk team.

Career opportunities abound both within the Service Desk Department as well as more hands-on engineering roles for those looking for a more technical tract.

The position comes with a full array of benefits, health insurance and matching 401k, and many more perks.

This opportunity is remote! The first week will be spent with our dedicated Service Desk Training team Monday through Friday 9:00 AM to 5:30 PM CST before moving to their working shift schedule.

We are looking for candidates who are able to work any days of the week (any combination of days Monday through Sunday) 2nd and 3rd shift preferred.
Compensation starts between $36k-$39k annual with a 10% Shift Differential for weekends and evenings after 5pm.

The Service Desk Analyst provides technical support related to computer systems, hardware, or software via telephone, email, and chat tools. This position is fast-paced and multi-task intensive, requiring quick decision-making and top-notch customer service skills.

Essential Duties and Responsibilities

Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues.
Provide over-the-phone, email, and chat support.
Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue.
Use of screen sharing and remote-control tools to properly vet, collect and evaluate the customer’s reported issue.
Properly ticketing all customer requests with detailed information regarding the issue reported. Service Desk Analysts are expected to provide accurate, descriptive, and complete information in all tickets to successfully relay information back to the customer or other support team members.
Maintain a regular and reliable level of attendance.

Knowledge Skills and Abilities

High School Diploma or equivalent.
Strong verbal, written, and typing skills.
Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst’s success.
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment.
Ability to act independently and make decisions within the scope of the position’s responsibilities.
Always display the utmost professionalism with team members as well as end-users. · Ability to function well in a high-paced and at times stressful environment.
Ability to think strategically and analytically to troubleshoot and resolve issues quickly and/or provide successful alternative methods until a permanent resolution can be found.
Proactive with the ability to identify, define, and perform remote troubleshooting of computer/technical issues through remote control tools while asking pertinent questions.
Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.

Requirements

Prolonged periods of sitting at a desk and working on a computer

Will require Intune “Mobile Device Management” software installed on a personal device(s)

K2 SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Diversity and inclusion matter to us here at K2 Services Associates. We celebrate our differences and advocate an environment where everyone feels included. We are proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, national origin, citizenship, marital status, sexual orientation, gender identity, age, disability, Veteran status, or any other protected group status. Our differences make us better, stronger, and more successful. Equal employment opportunity extends to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensations, benefits, and other terms and conditions of employment.

Opensity Solutions is an Equal Opportunity Employer.
We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. Employment decisions are based on qualifications, merit, and business needs.

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Refine Your Search

K2 Network jobs

Service Desk Analyst - Remote (After Hours)

Dispatcher with K2 Industrial

Project Manager Assistant with K2 Industrial Services

Help Desk Support Level 2 - Managed Service Provider

Electrical Engineer

Industrial Cleaner- Water blaster, Operators with K2 Industrial Services, Inc.

Project Scheduler I

Scheduler II

Help Desk Support Level 2 - Managed Service Provider

Principal ASIC Package Design Engineer

Crew Leader with K2 Industrial Services, Inc.

Senior Software Engineer

Technical Instructor/Curriculum Developer

Technology Technician

Front Desk Service & Store Clerk Full Time Seasonal

RF Hardware Engineer

Senior Software Engineer

OS Platform Engineer

CDL Driver A & B Drivers for Industrial Cleaning with K2 Industrial Services, Inc.

Hospice Adminstrative Office Volunteer

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