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QA Tester/.NET Developer

Kinetik IT -
Phoenix, AZ

Apply Now

Job Details

Qualifications

Software issue identification
Customer communication
Content creation for technical audiences
Bug Tracking (Quality assurance practices)
Quality control product testing
Automation
Bug Reporting (Quality assurance practices)
Smartphone applications
Windows
Managing clients in a customer support role
Collaboration with product development teams
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
Developing automated testing protocols
Web applications
Customer support
Application Maintenance
Online help documentation
Query management
Developing technical user guides
Debugging
Ticketing system technical support

Full Job Description

We are seeking professional QA Software Tester/.NET Developers to join our Custom Software Development team and support QA software testing (manual and automated) and troubleshooting tasks (desktop and web applications). You must be passionate about creating great software solutions for our clients and digging deep to locate and find the cause of software bugs. Are you a digital Sherlock Holmes, who is not afraid to think outside of the box and show initiative in looking for clues?

The outstanding candidate will have a solid, proven track record in successfully troubleshooting, QA Testing, bug fix, and the skills to communicate and interact with clients as well as junior level programing experience. Experience with automated testing tools a definite plus!

If you love to flex your intellectual muscles and excel at software troubleshooting, debugging, resolving bugs and customer support, as well as have the professional experience to support your skill set, we would like to talk to you.

SKILLS / REQUIREMENTS:

»Software troubleshooting, bug fixing and QA testing for Microsoft Windows desktop and web applications
»Testing for multi-browser platforms including tablet and mobile platforms
»Writing queries in SQL Server 2008 and above
»Proficiency in an object-oriented programming language (C#.NET, VB.NET, JavaScript)
»3+ years of experience in software QA testing and automated testing tools
»Ability to interpret client questions and determine what information is needed to provide an effective response
»Focus on end user troubleshooting and manage queue of support tickets
»Ensure excellent communication with customers resulting in high level of customer satisfaction
»Relay all pertinent information into the bug tracking system and interact with the application development team for application fixes and updates
»Develop and provide clarification and input on technical specifications, user manuals and other product documentation
»Ability to learn new software functionality quickly

NICE TO HAVE:

»Knowledge Base management and maintenance
»5+ years of experience in a related field such as programming, technical customer support and troubleshooting
»Bachelor degree in Computer Science, IT, IS, MIS, or similar degree or possess equivalent experience
»1 year of experience with Microsoft Team Foundation Server
»Familiarity with Microsoft Access and VBA programming a plus
»Experience with technical writing a plus, or willingness to improve skills in this area
»Experience with bug tracking or help desk ticketing system a plus

IMPORTANT NOTES:

»Salary based on experience.
»Education: College Degree Preferred.
»Our current job openings require proof of U.S. Citizenship or a Green Card. At this time we cannot sponsor Visas.

Email us about this position

[email protected] or call 602-957-0058

Apply Now

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Kinetik It jobs

QA Tester/.NET Developer

Technical Support Specialist

Project Manager

Systems Engineer

Customer Service/Account Rep

.NET Developer

Website Designer

More jobs to discover

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