About LEDC: LEDC equips individuals and families with the skills and financial tools to create a better future for themselves and their neighborhoods. Participants in our programs learn how to build their long-term financial stability and prosperity by buying or staying in their homes and starting or expanding their business. The entire DC-MD-VA region is stronger when all families have the power to achieve financial independence and join their peers to improve their neighborhoods.
Our Mission: LEDC catalyzes economic advancement for Latinos and local communities by bridging the gap to capital and resources, helping individuals, entrepreneurs, and families achieve financial prosperity.
About the SBD Team: The Small Business Development team partners with entrepreneurs to turn ideas into action—offering hands-on support, coaching, and connections to resources that help small businesses grow and thrive.
Position Summary: The Small Business Coordinator works alongside the Small Business Development team to support aspiring and existing entrepreneurs throughout the DMV region. This role provides program coordination, logistical support, and direct assistance to small business owners through both virtual and in-person engagements.
The coordinator works closely with program participants, community partners, and internal teams to ensure the successful implementation of small business programs and services. They play a vital role in delivering high-quality programming, facilitating participant engagement, coordinating program logistics, and ensuring a positive experience for the entrepreneurs and small businesses served by LEDC.
Essential Duties and Responsibilities:
· Support the execution of Small Business Development programs by coordinating key activities and providing technical assistance, as needed.
· Provide ongoing administrative and client support, including managing applicant intake, scheduling appointments, conducting client interviews when appropriate, tracking client data, and maintaining clear and timely communication throughout the application process.
· Assist with project management by coordinating tasks, supporting research efforts, and helping team members stay aligned with timelines and planning milestones.
· Lead program scheduling and logistics, including planning classes, workshops, events, and training sessions, and ensuring materials and resources are prepared and available.
· Maintain accurate and up-to-date client records using LEDC’s CRM system and collaborate with the Program Manager to monitor progress toward program goals and deliverables.
· Conduct ongoing research related to business tools, licensing requirements, policy updates, and other developments impacting the small business and entrepreneurial ecosystem.
· Connect clients to relevant LEDC programs and external resources through referrals and partnerships.
· Conduct targeted outreach activities, including site visits, participation in community events, and supporting workshops in priority business corridors.
· Collaborate with program leadership to identify and address technology-related challenges that impact client service delivery.
· Partner with senior staff to support impact measurement efforts, including tracking outcomes and preparing accurate reports that demonstrate client and community impact.
· Provide general administrative support, including data entry and reconciliation, translation of materials (English/Spanish), and preparation of outreach and communication materials.
Specific duties may vary based on program needs, funding requirements, and operational priorities. As the role evolves, additional responsibilities may be assigned.
Required Qualifications:
We recognize that candidates may meet these qualifications in different ways and encourage individuals with a passion for community-centered work to apply, even if their experience does not align perfectly with every item listed.
Education & Experience
- Bachelor’s degree and/or least one (1) years of relevant professional experience, or an equivalent combination of education, training, and hands-on experience.
Skills & Competencies
· Strong written and verbal communication skills, with the ability to communicate clearly and professionally with clients, partners, and colleagues.
· Working knowledge of U.S.-based microenterprise development, microfinance, and community economic development practices and tools.
· Experience providing small business training and technical assistance to entrepreneurs.
· Hands-on experience working with small business owners, particularly those in underserved or low-wealth communities.
· Creative, solution-oriented approach to problem solving.
· Bilingual in English and Spanish, with the ability to communicate effectively and work respectfully across cultures.
· Strong collaboration skills, with the ability to coordinate work across departments and teams.
· Experience tracking program performance and outcomes against both internal goals and external reporting requirements.
· Demonstrated commitment to advancing economic opportunities for entrepreneurs and communities with limited access to resources.
Additional Requirements
· Availability to work evenings and weekends, as needed, to support program delivery and community events.
· Ability to travel up to 25% to support clients, programs, events, and other office locations.
· Access to reliable transportation.
Preferred Qualifications:
· Business Related degree.
· One-on-one small business coaching experience.
· Experience providing small business training or technical assistance is preferred.
· Familiarity with small business financial management, marketing strategies, and day-to-day operations.
· Understanding small business development as a tool for community-based economic development is preferred.
Work Environment & Schedule:
· Work Environment:This job operates in a professional office environment. This role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and scanners.
· The office environment is generally climate-controlled; however, temperatures may vary, and some individuals may find it too warm or too cool at times.
· Hybrid Work Model: LEDC maintains a hybrid workplace model. In-office schedules vary by team, but all staff are expected to be able to report to the office any day of the week, as needed.
· Schedule: Typical office hours are 9am-5pm, however the finalized schedule is approved by this position’s supervisor. This is a full-time role which typically requires 40 hours per week. Some travel or work outside of the normal schedule may be required.
· Travel: This role requires occasional travel for meetings, trainings, and events within the DMV region. Rarely, occasional overnight travel may be required.
· Primary Reporting Location:1401 Columbia Rd. NW, Unit C-1, Washington, DC, 20009
Physical Requirements:
This is largely a sedentary role; however, some or all of the following may be required.:
· Ability to remain in a stationary position for prolonged periods (e.g., sitting at a desk).
· Ability to move about the office to access files, office machinery, etc.
· Ability to occasionally move/lift/carry up to 10–20 pounds (e.g., office supplies, files, equipment).
· Constant operation of a computer, keyboard, mouse, and other office productivity machinery, such as a calculator, copy machine and scanner.
· Ability to operate standard office equipment (copiers, printers, scanners, telephones)
· The person in this position frequently communicates with staff, external stakeholders, and clients who have inquiries about our services and/or their cases. The incumbent must be able to exchange accurate information in these situations.
· Constantly views and reads information on a computer screen for extended periods.
· Ability to communicate clearly and effectively in person, over the phone, and in writing.
· Ability to see details at close range (within a few feet).
· Ability to hear and respond to spoken communication during meetings, calls, and office interactions.
· Regularly works in an office setting with moderate noise levels.
· Ability to enter and move through commercial buildings, including navigating stairs, elevators, hallways, and uneven surfaces.
· Occasionally required to travel to external locations for meetings, trainings, or events.
This list is not exhaustive, and other reasonable physical requirements may be assigned as needed to support the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Compensation & Benefits:
The salary range for this position is $54,128.00 - $61,008.00 annually, commensurate with experience and team budget. LEDC provides a comprehensive benefits package that includes:
· Options for employer-paid healthcare, dental, vision, disability, and life insurance.
· Paid sick leave, vacation, and personal days.
· Additional benefits and resources to support employee wellbeing.
How To Apply:
Send your cover letter* and resume to Alexandra Boycheck, Senior Small Business Development Program Manager, at [email protected], with a subject line of: Program Coordinator. No phone calls please!
*In lieu of a cover letter, you may send your responses to the following questions with your resume:
· Why are you interested in the Small Business Development Program Coordinator role?
· How do your skills and experiences make you a good candidate for the Small Business Development Program Coordinator role?
· How do your values and experience align with LEDC’s mission to drive economic growth in our region by equipping individuals with the skills and resources to achieve financial prosperity through homeownership and building thriving businesses?
Notices
Equal Opportunity
Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact [email protected]. LEDC is proud to be an equal opportunity employer, with a drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, age, personal appearance, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. We make hiring decisions solely on qualifications, merit, and business needs at the time.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
E-Verify
LEDC participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, visit e-verify.gov
Pay: $54,128.00 - $61,008.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Prescription drug insurance
- Professional development assistance
- Vision insurance
Work Location: Hybrid remote in Washington, DC 20009
