Top 41 Liberty Bank Jobs

Customer Experience Specialist
Liberty Bank —Middletown, CT
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Travel
IT Support Technician
Liberty National Bank —Sioux Falls, SD
- $20 - $28 an hour
- Email
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Trust Officer / Relationship Manager
Liberty National Bank Iowa & South Dakota —Dakota Dunes, SD
- Full-time
- Office
- Business development experience
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Bank Teller/Customer Service Representative
Liberty National Bank Iowa & South Dakota —North Sioux City, SD
- Full-time
- Office
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Senior Human Resources Business Partner
Liberty Bank —Middletown, CT
- Full-time
- 7 years
- Office
- Master's degree
First Lonestar Bank Mortgage Loan Officer
FIRST LIBERTY BANK —Frisco, TX
- $65,000 - $200,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Information Security Architect
Liberty Bank —Middletown, CT
- Full-time
- Azure
- Computer Science
- 5 years
First Liberty Bank Mortgage Closing Associate
FIRST LIBERTY BANK —Oklahoma City, OK
- Full-time
- Customer service
- Office
- High school diploma or GED
Quick Apply
First Liberty Bank Mortgage Loan Officer
FIRST LIBERTY BANK —Oklahoma City, OK
- $65,000 - $200,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health insurance
- Dental insurance
Quick Apply
Executive Operations Specialist
Liberty Bank —Middletown, CT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
7d
Staff Auditor
Liberty Bank —Middletown, CT
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Mid-level
10d
Personal Banker
Liberty Capital Bank —Boerne, TX
- $21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
First Liberty Bank Loan Administration-Loan Servicing & Post Fund Specialist II
FIRST LIBERTY BANK —Oklahoma City, OK
- Overtime
- Research
- Mid-level
- Office
Quick Apply
Personal Banker
Liberty Bank —Poulsbo, WA
- $25 - $28 an hour
- Extended hours
- Hospitality
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Affordable Lending Originator
Liberty Bank —Boston, MA
- $26.60 - $41.00 an hour
- Full-time
- Spanish
- English
- Mid-level
Financial Center Client Services Representative II
Liberty Savings Bank, FSB —Sarasota, FL
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Regional Market Manager
Liberty Bank —Middletown, CT
- Full-time
- 7 years
- Microsoft Excel
- Office
Teller (I, II, or Sr.)
Liberty Bank —Portland, CT
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Office
10d
Wealth Management Relationship Manager
Liberty National Bank —Sioux Falls, SD
- Email
- Business development experience
- Bachelor's degree
- Senior level
Assistant Branch Manager
Liberty Bank —Cromwell, CT
- Extended hours
- Microsoft Excel
- Mid-level
- Office
8d

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Customer Experience Specialist

Liberty Bank -
Middletown, CT

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Job Details

Full-time

Qualifications

Employee relationship building

Full Job Description

At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment.

SUMMARY OF THE JOB:
The Customer Experience Specialist is expected to assist customers over the telephone in a professional and courteous manner, and adhere to the service standards set by the Customer Experience Department. This position is eligible for a hybrid work schedule after completing onsite training for the first 90 days.

ESSENTIAL FUNCTIONS:

Accurately, efficiently and professionally answer customer inquiries via the telephone.
Independently provide the highest level of customer service, general account servicing and problem resolution, escalating through the proper channels when necessary.
Performs account maintenance such as processing: check orders, stop payments, disputes, online banking requests, bill pay inquiries, etc.
Provides banking solutions to enhance and create lasting customer relationships.
Customer Service: Provides courteous, efficient, personalized service and satisfactory problem resolution to each customer in accordance with customer service standards.
Ability to handle complex situations and demonstrate de-escalating skills when dealing with irate or emotional customers.
Compliance: Adheres to banks policies and procedures.
Technical: Efficiently utilizes computer systems including Outlook, Microsoft, Insight, and internal intranet platform.

MINIMUM REQUIREMENTS:

At least two years of tele-services/customer service experience is preferred.
Familiarity with Bank products, services, and regulations, in particular CRA and other Fair Lending laws normally acquired through one to two years of banking experience and training preferred

PHYSICAL REQUIREMENTS:

General Office Equipment
Keyboard Dexterity
Lifting/carrying up to 25 lbs.
Use of general office equipment
Ability to travel

COMPLIANCE
Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin or veteran status.

#LI-HYBRID

Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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Refine Your Search

Liberty Bank jobs

Customer Experience Specialist

IT Support Technician

Trust Officer / Relationship Manager

Bank Teller/Customer Service Representative

Senior Human Resources Business Partner

First Lonestar Bank Mortgage Loan Officer

Information Security Architect

First Liberty Bank Mortgage Closing Associate

First Liberty Bank Mortgage Loan Officer

Executive Operations Specialist

Staff Auditor

Personal Banker

First Liberty Bank Loan Administration-Loan Servicing & Post Fund Specialist II

Personal Banker

Affordable Lending Originator

Financial Center Client Services Representative II

Regional Market Manager

Teller (I, II, or Sr.)

Wealth Management Relationship Manager

Assistant Branch Manager

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