Feller Wendt Litigation Case Manager
About Us
Feller & Wendt LLC is a leading multi-jurisdictional Plaintiff's Injury Law Firm with offices in Arizona, Idaho and Utah. We specialize in personal injury cases, including car crashes, truck crashes, catastrophic injuries, wrongful death, facility cases (medical and non-medical), and more. Our attorneys are recognized by various prestigious organizations and have been faculty and co-deans of national trial colleges where we’ve taught attorneys from across the Nation how to try cases.
Our Core Focus
At Feller & Wendt, We Care About People. This principle drives every aspect of our work and defines our approach to client representation and community engagement.
Our Core Values
- Dedication to every client
- Generate incredible work product
- Loyalty to firm, our cause, and the law
- Healthy work-life balance
- Advocates for community safety
These values shape our firm’s culture and guide our decision-making processes. We're looking for team members who embody these principles and are passionate about making a difference in peoples’ lives.
Position Overview:
Feller & Wendt LLC is seeking a qualified litigation Case Manager to join its team in the Firm’s Layton, Utah office. The ideal candidate will have law firm experience in general personal injury work including client interaction, legal drafting, motion practice, discovery practice including drafting and responding to discovery, conducting and defending depositions, medical billing and records requests, drafting medical chronologies / damage summaries, filing court documents, drafting deposition summaries / abstracts, manage courtroom demonstratives and trial notebooks, calendaring, scheduling, etc. Strong academic credentials, writing skills and interpersonal skills are required.
Qualifications:
- A minimum of two (2) years of Personal Injury law firm / paralegal experience
- Strong analytical, negotiation, and communication skills.
- Ability to work independently as well as part of a collaborative team.
- Excellent organizational skills and attention to detail.
- Proficiency in legal research tools and case management software.
- Experience in Medical Management of personal injury cases
- Has managed a team that consistently reaches Key Performance Indicators (KPIs).
- Know how to develop and maintain relationships with third party vendors and providers.
- Genuinely cares about people, puts a focus on client interaction and excellent open communication with clients.
- Strong legal writing skills
- Loyal to the firm and its members
- Confident in offering ideas and suggestions
- Focused and honest with a desire to learn and willingness to grow
- Strives to be your best self and help others be theirs
- Strong legal research skills
- Embraces constructive criticism and welcomes challenges
- Proficiency with Microsoft Software Suite
- Accountable, dependable and professional
- Ability to travel for depositions (spotters)
- Ability to travel for CLE's
- Ability to travel for Trial
- Ability to draft pleadings
- Strong public speaker for focus grouping cases
- Detailed and organized
Preferred Skills and Experience:
- Legal research skills (LexisNexis and Westlaw)
- Draft legal memoranda
- Draft pleadings
- Negotiating skills
- Mediation experience
- Trial experience
- Ability to request and review medical records
- Trial Pad
- Experience with Filevine or other case management software
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Bonus potential: FW offers quarterly bonus / incentive programs
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance, Vision insurance
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
Schedule:
- Full time 40-hour weekly schedule
- Please note that overtime is often required, especially during the end of a quarter.
- Monday to Friday
- Layton, Utah office (1834 E 3100 N, Layton, Utah)
Application Instructions:Interested candidates should submit a resume and cover letter detailing their qualifications and experience related to the position to . Qualified applicants will be required to provide writing samples, references, and attend a series of interviews conducted by Feller | Wendt.
The Role of Discipline in Litigation Support: A Case Manager / Litigation Paralegal's Perspective
Discipline in the context of litigation support extends far beyond mere organizational skills—it encompasses a comprehensive approach to managing complex legal matters with precision and dedication. As noted in the Utah Rules of Professional Conduct, legal support staff must maintain "competent representation" which "requires the legal knowledge, skill, thoroughness and preparation reasonably necessary for the representation." Utah R. Prof'l Conduct 1.1 (2023).
For litigation paralegals and case managers at Feller | Wendt, discipline manifests in several critical dimensions. First, it requires meticulous attention to deadlines and court rules. The Utah Rules of Civil Procedure emphasize that "time is of the essence in litigation matters," highlighting the importance of strict deadline adherence. Utah R. Civ. P. 6 (2023). This includes maintaining comprehensive calendaring systems, setting appropriate reminders, and ensuring all team members are aware of impending deadlines.
Furthermore, discipline involves maintaining impeccable documentation and file organization. As discussed in "The Paralegal's Guide to Professional Responsibility," proper documentation serves as the backbone of effective litigation support, enabling quick access to critical information and ensuring nothing falls through the cracks. See Mary Cooper, The Paralegal's Guide to Professional Responsibility, 45 Legal Mgmt. Q. 122, 125 (2023).
The American Bar Association's Guidelines for the Utilization of Paralegal Services emphasize that paralegals must "maintain a high degree of competency to better serve the legal profession." ABA Guidelines for the Utilization of Paralegal Services, Guideline 8 (2023). This competency is demonstrated through consistent attention to detail in document preparation, precise citation checking, and thorough research support.
In the specific context of case management, discipline means developing and following standardized procedures for case intake, document management, and client communication. The National Association of Legal Assistants notes that "systematic approaches to case management directly correlate with successful litigation outcomes." NALA Manual for Paralegals and Legal Assistants, § 3.14 (6th ed. 2023).
Finally, being disciplined means maintaining ethical boundaries and professional conduct at all times. This includes protecting client confidentiality, avoiding unauthorized practice of law, and maintaining professional relationships with clients, counsel, and court staff. Utah Code Ann. § 78B-5-828 (2023).
By embodying these principles of discipline, litigation paralegals and case managers at Feller | Wendt not only fulfill their professional obligations but also contribute significantly to the firm's success in serving its clients effectively and ethically.
LITIGATION CASE MANAGER ROLES AND RESPONSIBILITIES
I. Pre-Suit Case Investigation Development and Support
- SOL verification with Primary Attorney
- Initial Case Review
- Verify Team Assignment and Case Level
- Verify contracts and fee-association agreements
- Verify Case Grade and Client Grade
- Send all Initial Letters
- Send RFR's (current & prior meds 5+ yrs, current & former employers 5 yrs, tax returns)
- Gather and analyze relevant evidence
- Bates stamp all documents with proper prefix and continuous pagination
- Identify, Locate & Interview Potential Witnesses
- Complete Initial Case Recon (Lighthouse Effect)
- Complete Case / Client Initial Memos and Timelines
- Med Chron Completion
- Set, Conduct, Confirm Completion of Initial Narrative Focus Group
- Complete ISO Reports
- Demand Prep
- Assist primary attorney with claim negotiation
- Pre-suit ADR settings and prep
II. Litigation Case Strategy, Prep, & SupportA. Court Filings and Deadlines
- Draft & serve all statutory notices
- Track and manage statute of limitations and all litigation deadlines
- Draft all pleadings and litigation documents
- Ensure timely court filings
- Obtain extensions when necessary
- Effectuate service of process
B. Case Strategy and Planning
- Develop comprehensive litigation strategy
- Create and maintain case timelines and project plans
- Identify key milestones and deadlines
- Monitor case-specific KPI's
C. Document Management
- Organize and review case-related documents and evidence
- Implement FV document saving protocols
- Ensure proper document retention and destruction
D. Discovery Process Management
- Coordinate all aspects of the discovery process
- Schedule and coordinate depositions
- Complete or delegate deposition abstracts
- Serve subpoenas and track responses
- Prepare and respond to discovery requests
- Review discovery responses for compliance
- Draft deficiency letters and statements of discovery issues
- Create and complete document production index
- Create Discovery Review document
E. Expert Discovery
- Determine required expert witnesses
- Locate & vet potential expert witnesses
- Consult with and retain expert witnesses
- Monitor potential conflicts of interest
- Obtain expert witness disclosure information
- Complete Expert Witness recon
- Provide case materials for expert review
- Coordinate expert opinions and reports
- Assist with expert witness disclosures
- Schedule expert witness depositions
F. Settlement and ADR
- Assist in selecting & engaging mediator
- Coordinate mediation scheduling
- Assist with client mediation prep
- Complete mediation calculator checklist
- Assist in preparing negotiations and settlement agreements
G. Additional Case Management Tasks
- Coordinate fact-finding efforts and investigations
- Document damages (past & future, general & special)
- Track & facilitate payment of medical claims
- Case Calendar Management
- Identify lien holders and confirm lien amounts
- Schedule and conduct Case Strategy Meetings
- Act as liaison between team members
- Direct delegation and supervision of work
- Stay informed of procedural rules and legal trends
- Document best practices and lessons learned
III. Process and Task Management
- Facilitate communication among team members
- Stay updated on procedural rules and legal authority
- Monitor legal tech trends and recommend improvements
- Document best practices and lessons learned
IV. Budget and Resource Management
- Assist with case budget and resource allocation
- Monitor and control costs throughout litigation
V. Client Relations
- Serve as primary point of contact for clients
- Provide regular status updates (at least every 30 days)
- Assist client with medical care coordination
- Keep client informed of medical account status
- Manage client expectations and address concerns
- Obtain necessary documentation from client
- Request client reviews and testimonials
VI. Trial Development and SupportA. Pre-Trial Preparation
- Draft certificate of readiness for trial
- Coordinate trial date setting and notify all parties
- Draft Pretrial Disclosures
- Assist with drafting order of proof / witnesses
- Draft and serve witness subpoenas
- Compile and index trial exhibits
- Prepare trial binders for attorneys
- Coordinate trial technology setup
- Assist in preparing demonstrative aids
- Draft and file pre-trial motions and briefs
- Prepare witness binders and assist in preparation
- Coordinate travel and lodging arrangements
- Compile jury instructions
- Assist in developing voir dire questions
B. Trial Support
- Track admission of exhibits
- Coordinate witness appearances
- Manage daily trial team logistics
- Organize and maintain the "war room"
- Ensure necessary equipment and supplies in courtroom
- Manage exhibit handling and presentation
- Assist with real-time document retrieval
- Take detailed notes during proceedings
- Coordinate daily transcripts
- Manage document version control
- Assist in daily attorney preparation
C. Jury Management
- Assist in jury selection process
- Track juror reactions
- Help prepare jury instructions and verdict forms
D. Witness Coordination
- Manage witness schedules
- Prepare witness files and exhibits
- Assist in last-minute witness preparation
E. Evidence Management
- Maintain chain of custody for physical evidence
- Ensure proper marking and introduction of exhibits
- Track admitted evidence and create exhibit lists
F. Technology Support
- Operate trial presentation software
- Manage electronic display of exhibits
- Troubleshoot technology issues
G. Attorney Support
- Conduct on-the-spot research
- Draft proposed orders and court documents
- Assist in preparing opening and closing arguments
H. Client Communication During Trial
- Provide daily updates to clients
- Manage client expectations during trial
I. Post-Trial Tasks
- Organize and archive trial materials
- Assist in preparing post-trial motions and briefs
- Conduct post-trial juror interviews (if permitted)
- Prepare case summaries and lessons learned
J. Court Communication
- Serve as liaison with court personnel
- Ensure compliance with court rules
- File necessary documents during trial
K. Budget Tracking
- Monitor and record daily trial expenses
- Ensure adherence to client billing guidelines
- Prepare detailed time and expense reports
Living Our Core Focus and Values at Feller | Wendt: A Foundation for Excellence
At the heart of every successful law firm lies a clear sense of purpose and a strong set of guiding principles. At Feller | Wendt, our core focus—We Care About People—isn't just a statement; it's the foundation that shapes every decision we make and every action we take. Understanding why this matters and how we live these values daily is crucial for our continued success and growth.
Why Core Focus and Values Matter
In today's complex legal landscape, having a clear core focus and strong values isn't optional—it's essential. These principles serve as our north star, helping us navigate challenging decisions and maintain consistency in our service delivery. When every team member understands and embodies these principles, we create a unified culture that drives superior results for our clients and sustainable growth for our firm.
Our core focus of caring about people distinguishes us in an industry often perceived as impersonal. It reminds us that behind every case file is a human story, behind every legal challenge is a person seeking justice, and within our firm is a team of dedicated professionals deserving of support and growth opportunities.
Living Our Core Values
Dedication to Every Client. This value manifests in our unwavering commitment to each client's unique situation. We recognize that no two cases are identical, and every client deserves individualized attention and strategic approaches tailored to their specific needs. This dedication shows in our thorough case preparation, responsive communication, and persistent advocacy for our clients' interests.
Generate Incredible Work Product. Excellence isn't just a goal—it's our standard. This value drives us to consistently deliver superior legal work that stands up to the highest scrutiny. We invest in continuous learning, leverage cutting-edge legal technology, and maintain rigorous quality control processes. This commitment to excellence ensures our clients receive the highest caliber of legal representation while building our reputation as a trusted authority in our practice areas.
Loyalty to Firm, Our Cause, and the Law. Our loyalty extends in three crucial directions: to our firm's mission and colleagues, to our cause of justice, and to the ethical principles of law. This three-dimensional loyalty creates a strong foundation for ethical practice while fostering a collaborative environment where team members support each other in pursuing justice for our clients.
Healthy Work-Life Balance. We recognize that sustainable excellence requires sustainable practices. By promoting work-life balance, we ensure our team members can bring their best selves to their work while maintaining fulfilling personal lives. This balance leads to better mental clarity, increased creativity in problem-solving, and enhanced ability to serve our clients effectively.
Advocates for Community Safety. Our commitment to community safety extends beyond individual cases to broader advocacy for safer communities. This value reflects our understanding that our work has ripple effects throughout society, and we have a responsibility to contribute to the greater good.
Impact on the Firm
For Our Clients: Our core focus and values ensure that clients receive not just legal representation, but dedicated advocacy from professionals who truly care about their outcomes. This approach leads to more thorough case preparation, better communication, and ultimately, superior results.
For Our Employees: Living our values creates a positive work environment where professionals can thrive. Our commitment to work-life balance, combined with opportunities for growth and meaningful work, helps attract and retain top talent while fostering job satisfaction and professional development.
For Our Environment: Our values-driven approach extends to creating a positive workplace environment and contributing to a healthier community. This includes maintaining an ethical practice, supporting community initiatives, and promoting safety and well-being beyond our office walls.
Achieving Our Goals
By aligning our daily actions with our core focus and values, we:
- Build stronger client relationships based on trust and demonstrated care
- Attract and retain exceptional legal talent who share our values
- Maintain high ethical standards that enhance our reputation
- Create positive impact in our community
- Achieve sustainable growth while maintaining service excellence
When every team member embraces our core focus and values, we create a powerful synergy that drives superior outcomes for our clients while building a firm culture that supports professional growth and personal fulfillment.
Looking Forward
As we continue to grow and evolve, our core focus and values remain constant guides for our decisions and actions. They help us maintain our standards of excellence while adapting to new challenges and opportunities in the legal landscape. By staying true to these principles, we ensure that Feller | Wendt continues to be a firm where clients find justice, employees find purpose, and communities find support.
Living our core focus and values isn't always easy—it requires constant attention and commitment. However, the results—superior client outcomes, satisfied employees, and positive community impact—prove that this dedication is well worth the effort. As we move forward, these principles will continue to guide us in being the best possible advocates for our clients and positive forces in our community.
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Ability to Commute:
- Layton, UT 84041 (Required)
Work Location: In person
