Top 162 Loews Jobs | SimplyHired

Group Reservations Coordinator
Loews Reservations Center —Franklin, TN
- Full-time
- English
- Mid-level
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Hostess/Host - Masons (PM Shift - Part Time)
Loews Vanderbilt Hotel —Nashville, TN
- Part-time
- Restaurant management
- Hotel
- Team management
- Paid holidays
- Health insurance
Quick Apply
13d
Executive Steward
Loews Vanderbilt Hotel —Nashville, TN
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13d
Cook I - Garde Manger (Maisonette Patisserie & Coffee)
Loews Vanderbilt Hotel —Nashville, TN
- Full-time
- Basic math
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
13d
Room Attendant
Loews Vanderbilt Hotel —Nashville, TN
- Weekends as needed
- Sanitation
- English
- High school diploma or GED
- Paid holidays
- Health insurance
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Front Office Agent
Loews Philadelphia Hotel —Philadelphia, PA
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
12d
Restaurant Food Runner (AM)
Loews Philadelphia Hotel —Philadelphia, PA
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Steward
Loews Philadelphia Hotel —Philadelphia, PA
- Weekends as needed
- Customer service
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
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8d
Restaurant Hostess/Host (On Call)
Loews Coral Gables Hotel —Coral Gables, FL
- Part-time
- Restaurant management
- Hotel
- Team management
- Paid holidays
- Health insurance
Quick Apply
Front Office Agent (Part-Time)
Loews Arlington Hotel —Arlington, TX
- Part-time
- Ability to walk for extended periods
- Military encouraged
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Quick Apply
Security Officer
Loews Philadelphia Hotel —Philadelphia, PA
- Weekends as needed
- Military
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
13d
Bar Busperson (On-call)
Loews Arlington Hotel —Arlington, TX
- Part-time
- High school diploma or GED
- Restaurant
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Pool Bartender (Part-Time)
Loews Arlington Hotel —Arlington, TX
- Part-time
- Bar
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Pool Server
Loews Arlington Hotel —Arlington, TX
- Full-time
- High school diploma or GED
- Cash register
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
4d
Busperson - Nautilus
Loews Hotels & Co, Miami Beach —Miami Beach, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Restaurant
- Paid holidays
- Health insurance
Quick Apply
Overnight Front Office Agent
Loews Hotels & Co, Miami Beach —Miami Beach, FL
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Restaurant Server (Part-Time) (PM)
Loews Philadelphia Hotel —Philadelphia, PA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Travel Planner - Specialist
Loews Reservations Center —Franklin, TN
- Full-time
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
14d
Server- Americana- Part Time
Loews Coral Gables Hotel —Coral Gables, FL
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Pool Busperson (Seasonal)
Loews Coronado Bay Resort —Coronado, CA
- $19.40 an hour
- Weekends as needed
- High school diploma or GED
- Entry level
- Resort
- Paid holidays
- Health insurance
Quick Apply

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Group Reservations Coordinator

Loews Reservations Center -
Franklin, TN

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Tuition reimbursement
401(k) matching
Paid sick time
Pet insurance

Qualifications

Phone communication
English
Microsoft Office
High school diploma or GED
Typing
Client interaction via phone calls

Full Job Description

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio of hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more

A Group Reservations Coordinator is responsible for the proper reservations processing of all contracted group room blocks. The Group Reservations Coordinator represents the properties and the Loews Hotels brand according to our ”Four Diamond and More” standards. As the main point of contact for contracted groups rooming requirement/issues the position must ”engage and delight” with a warm, professional and efficient manner. The Group Reservations Coordinator ensures that group contracted rooming requirements are met and that requirement/needs outside of the block are met or alternatives provided based on the needs of the hotel in achieving its financial goals. Group Reservations Coordinators have direct contact with key group personnel via phone and email. This position is also responsible for internal communication regarding group block status/issues/etc.

Essential Functions and Responsibilities

Review Group turnovers from Sales Managers and make necessary adjustments
Assign proper rooms as per contract and/or rooming list
Verifies group rates
Put in sell messages for all groups and updates accordingly
Enforces and/or informs cutoff dates in a timely and professional manner
Create group landing pages if necessary
Communicate all special group needs to the CRO and Nor1 on a continuous basis
Communicates with group contacts via phone/email promptly, politely and in accordance with Loews Hotels ”Four and More” service goals
All email correspondence must be professional and follow Loews Standards
Provide technical assistance to Group contacts in relation to booking capabilities and delegate communication
When manual inputting is required, forwards all group rooming lists to CRO for data entry into ORS
Utilizes interpersonal skills to communicate with group contacts regarding room block issues/concerns, cut-off dates, special needs/request, etc
Anticipates group needs whenever possible and alerts groups in advance to sold out dates over group block or sold out pre and post dates to eliminate surprises at the time the rooming list is submitted
Recognizes and manages group requests that fall outside of the contracted room block in a professional manner and informs Catering and/or Sales Manager responsible
Processes all work completely and accurately
Sends out cutoff dates and other relevant information
Ensures complete and accurate billing is established on every group reservations
Produces/updates/distributes weekly pick-up report
Completes the Group post convention report and sends to Event Manager to be forwarded to SSC for all rooming list and call-in groups
Participates in pick-up, resume and pre-cons as required
Has an understanding of attrition and how it impacts group yield decisions
Alerts DOM/DOS/EM and Sales Managers as to possibility group will be in attrition
Sends out rooming lists to client
Reviews group resumes
Completes all double check and review processes as appropriate to each group
Processes VIP reservation sheets with special attention to accuracy as well as guest requests/needs
Provides copies of suite reservations to Front Office (may not apply to every property)
Tracks group pick-up performance for future reference
Oversees and maintains group filing system to ensure group information is organized and easy to obtain
Other duties/projects as assigned
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs of the hotel
Required to attend all training sessions and meetings
Ability to perform ”Physical Requirements” and ”Mental Effort Requirements” as explained below

Qualifications

Must be customer service oriented and have excellent hospitality skills
Must have excellent written and oral English communication skills and telephone etiquette skills
Must have excellent computer skills, Opera knowledge preferred and basic MS office software
Must be organized and able to prioritize work load
Must be able to type 25 wpm
Previous Reservations/Front Desk experience preferred
Knowledge of a second language an asset

Education:

High School Diploma

Experience:

2 years hospitality experience

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Quick Apply

Refine Your Search

Loews jobs

Group Reservations Coordinator

Hostess/Host - Masons (PM Shift - Part Time)

Executive Steward

Cook I - Garde Manger (Maisonette Patisserie & Coffee)

Room Attendant

Front Office Agent

Restaurant Food Runner (AM)

Steward

Restaurant Hostess/Host (On Call)

Front Office Agent (Part-Time)

Security Officer

Bar Busperson (On-call)

Pool Bartender (Part-Time)

Pool Server

Busperson - Nautilus

Overnight Front Office Agent

Restaurant Server (Part-Time) (PM)

Travel Planner - Specialist

Server- Americana- Part Time

Pool Busperson (Seasonal)

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