Top 223 Louis Vuitton Jobs

Vice President, Client Service Center - Louis Vuitton Americas
Louis Vuitton —Irving, TX
- $250,000 - $400,000 a year
- Full-time
- Sales
- 11+ years
- Travel
- Disability insurance
- Health insurance
Concierge - 57th Street
Louis Vuitton —New York, NY
- $25 - $28 an hour
- Full-time
- Mid-level
- Paid time off
- Employee discount
Director- Warehouse Operations
Louis Vuitton —New York, NY
- $170,000 - $200,000 a year
- Full-time
- Office
- Travel
- Contracts
- Disability insurance
- Health insurance
Warehouse Coordinator
Louis Vuitton —Irving, TX
- $18 - $20 an hour
- Full-time
- English
- High school diploma or GED
- Data entry
Operations Associate - Waikiki Gump
Louis Vuitton —Honolulu, HI
- $24 - $28 an hour
- Full-time
- Inventory management
- Entry level
- Paid time off
- Employee discount
Correspondence Team Manager, Client Service Center
Louis Vuitton —Irving, TX
- $80,000 - $100,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Private Ambassador Assistant - Scottsdale
Louis Vuitton —Scottsdale, AZ
- $26 - $30 an hour
- Entry level
- Disability insurance
- Health insurance
Client Development Manager
Louis Vuitton —McLean, VA
- $85,000 - $110,000 a year
- Mid-level
- Continuous improvement
- Disability insurance
- Health insurance
Senior Director- Distribution Planning
Louis Vuitton —New York, NY
- $200,000 - $260,000 a year
- Merchandising
- Office
- Analysis skills
- Disability insurance
- Health insurance
Seasonal Operations Associate
Louis Vuitton —King of Prussia, PA
- Full-time
- Entry level
- Under 1 year
Store Director - Short Hills
Louis Vuitton —New York, NY
- $170,000 - $200,000 a year
- Full-time
- Mentoring
- Recruiting
- Senior level
- Disability insurance
- Health insurance
Client Advisor- Neiman Marcus, Dallas
Louis Vuitton —Dallas, TX
- $23 - $25 an hour
- Full-time
- Mid-level
- Commercial
- Disability insurance
- Health insurance
Real Time Analyst
Louis Vuitton —Irving, TX
- $25 - $30 an hour
- Weekends as needed
- Mid-level
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Part-Time Operations Associate, Caesars Men's
Louis Vuitton —Las Vegas, NV
- $21 - $23 an hour
- Part-time
- Inventory management
- Entry level
10d
Client Advisor - New York City
Louis Vuitton —New York, NY
- $26 - $29 an hour
- Full-time
- Entry level
- Commercial
- Disability insurance
- Health insurance
Team Manager - Seattle Bravern
Louis Vuitton —Seattle, WA
- $90,000 - $110,000 a year
- Full-time
- Merchandising
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Team Lead
Louis Vuitton —Bal Harbour, FL
- $36 - $41 an hour
- Full-time
- Inventory management
- Mid-level
- Business development experience
- Disability insurance
- Health insurance
Client Director- Midwest & Mid-Atlantic Region
Louis Vuitton —Chicago, IL
- $165,000 - $205,000 a year
- Full-time
- Office
- Senior level
- Leadership
- Disability insurance
- Health insurance
Sales Audit Analyst - Seasonal
Louis Vuitton —New York, NY
- $29 - $32 an hour
- Seasonal
- Mid-level
- Office
- Analysis skills
- Disability insurance
- Health insurance
Client Advisor - Nordstrom
Louis Vuitton —Chicago, IL
- $20 - $31 an hour
- Full-time
- Entry level
- Commercial
- Paid time off
- Employee discount

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Vice President, Client Service Center - Louis Vuitton Americas

Louis Vuitton -
Irving, TX

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Job Details

Full-time
$250,000 - $400,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Retirement plan

Qualifications

Operational analysis
Sales revenue Forecasting
Performance improvement leadership
Strategic goal setting
Strategic management
Customer retention strategy
Sales
Managing teams in a customer support role
Sales analysis
AI integration
11+ years
Team scheduling
Frontline customer support management
Performance management
Change management
Inclusive leadership practices
Sales data analysis
Managing clients in a customer support role
Team development
Customer service training (staff training program)
Sales growth strategy
Client services experience
Sales revenue analysis
Leading team collaboration initiatives
Developing new training programs
Operational excellence initiatives
Implementation of strategic initiatives
Customer satisfaction improvement
Senior level
AI strategy

Full Job Description

Position

As the Louis Vuitton Vice President, Client Service Center, you will be an ambassador of the Brand, responsible for overseeing client experience, operations, forecasting, budget and people management, commercial achievement and brand expectations. As a high-growth part of the greater business, the Vice President of the Client Service Center must maintain levels of uncompromised excellence in all aspects of the business while driving change and progress.

Working in collaboration with the on-site management team this role will be responsible for achieving targets while ensuring all client interactions are handled in line with our Louis Vuitton brand standards.

Job responsibilities

Responsibilities include, but are not limited to:

Lead & manage the operations of a 300+ workforce with a clear understanding of daily performance both from a people and commercial perspective
Strategize revenue generation and team deployment across multiple client-facing touchpoints including inbound calls, chat and outbound clienteling.
Inspire and lead a diverse & inclusive team, creating a sense of belonging for all employees
Align the wider strategic goals of Louis Vuitton North America and identify and communicate consistently how the CSC will contribute to this vision

Operational and Commercial Excellence:

Consistently monitor the CSC’s productivity including fraud rate, handle rate, service level, call time, escalations and revenue while continuously identifying opportunities to further drive the business
Based on deep analysis and evolving performance, continuously develop and implement initiatives that further optimize business performance and the Client experience
Partner with the New York Corporate team to develop sales forecast and areas for growth and resulting needs
Working in collaboration with functional directors in identifying opportunities to maximize technological and operational solutions to further support our teams efforts in delivering an elevated and seamless Client experience.
Vigilantly manage operational excellence across all elements of the organization especially workforce management, scheduling, fraud and forecasting

Client Centric + Excellence:

In conjunction with Training Director, drive and develop new training programs that continuously improve client experience and service levels that will lead to the most cost-efficient and service-maximized result
Consistently champion standards of excellence, monitor delivery and identify continuous opportunities to further delight our Clients
Partner with NY Corporate teams to align and understand product launch plans and any impacts to inbound volume and CSC’s contribution to the strategy
Instill a sense of accountability within CSC ensuring all employees understand and deliver to expectations
Serve as the champion of the Client Services Center throughout the greater organization. Develop key relationships across the retail network, corporate and global colleagues ensuring to maximized partnerships for all areas of CSC
Represent the needs of the CSC across all factors of the business and effectively communicate strategies to drive change

Innovation:

In partnership with the Director of Innovation, ensure the CSC is maximizing efficiencies and client experience through technology, innovation, AI and ways of working
Continuously inspire and advocate for an innovative & creative mindset within CSC to identify and drive solutions
Embed the value of AI throughout the organization and clearly and consistently communicate best practices

Profile

Experience & Skills:

15+ years in client service, and/or client experience positions in a complex, high volume and growth-oriented business setting
Significant experience in leading customer experience teams
Ability to simplify complex situations and focus on value and effectiveness
Proven experience designing and managing retention strategies
Strong leadership skills and a proven ability to attract, develop, retain and motivate a team
Possesses strong influence skills to gain alignment and investment from stakeholders.
Strong analytic and insight skills: ability to deep dive data and translate into actionable recommendations
Luxury brand sensibility: in terms of expectations, assessment and client experience

The appointed candidate will be offered an annual salary within the range of $250,000 - $400,000, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

The position will work on-site in Irving, Texas a minimum of 4 days a week and require occasional domestic and international travel.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the luxury and retail environment.

LOUIS VUITTON
MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

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Louis Vuitton jobs

Vice President, Client Service Center - Louis Vuitton Americas

Concierge - 57th Street

Director- Warehouse Operations

Warehouse Coordinator

Operations Associate - Waikiki Gump

Correspondence Team Manager, Client Service Center

Private Ambassador Assistant - Scottsdale

Client Development Manager

Senior Director- Distribution Planning

Seasonal Operations Associate

Store Director - Short Hills

Client Advisor- Neiman Marcus, Dallas

Real Time Analyst

Part-Time Operations Associate, Caesars Men's

Client Advisor - New York City

Team Manager - Seattle Bravern

Team Lead

Client Director- Midwest & Mid-Atlantic Region

Sales Audit Analyst - Seasonal

Client Advisor - Nordstrom

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