Top 9451 Matrix Resources Jobs

Call Center Representative
Johnson Health Tech North America Inc —Cottage Grove, WI
- $18 an hour
- Full-time
- Word processing
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Human Resources Generalist
AVI-SPL —Remote
- $59,000 - $79,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
UN Women: WCSO Programme Support Consultant, Home-Based, International Consultant
United Nations Development Programme (UNDP) —Remote
- Full-time
- Background check
- English
- Bachelor's degree
5d
Senior Project Manager (Remote)
Arch Capital Group Ltd. —Minnesota
- $111,100 - $149,970 a year
- Full-time
- Remote
- 7 years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- AD&D insurance
Brand Copywriter
Foot Locker —New York, NY
- $55,000 - $63,500 a year
- Full-time
- Mid-level
- Communication skills
- Employee stock purchase plan
- Health insurance
Sr. Manager, Human Resources
Abbott Laboratories —Alameda, CA
- $148,700 - $297,300 a year
- Full-time
- 7 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Onboarding and New Hire Experience Associate
Cognizant —Plano, TX
- $68,000 - $75,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Employee stock purchase plan
14d
Electronic Resources Librarian
North Carolina State University —Raleigh, NC
- From $68,000 a year
- Monday to Friday
- Hybrid work
- Mid-level
- Analysis skills
- University
- Paid holidays
- Disability insurance
Training Manager
Mars —Mattoon, IL
- $71,200 - $97,900 a year
- Full-time
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
12d
Onboarding Manager
Visual Matrix —Richardson, TX
- Computer Science
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health savings account
Library Assistant
City Of Alameda —Alameda, CA
- $51,461.28 - $72,390.24 a year
- Full-time
- 18 years or older
- Management
- Computer literacy
- Health insurance
- Dental insurance
13d
Senior Account Program Manager, Creative Operations
NVIDIA —Santa Clara, CA
- $176,000 - $276,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Senior level
AD, Field Access Management (West)
Agios Pharmaceuticals —Remote
- $153,541 - $230,312 a year
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
AD, Field Access Management (Northeast)
Agios Pharmaceuticals —Remote
- $153,541 - $230,312 a year
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
Instructor - ICB
University of Colorado —Denver, CO
- $53,136 - $54,669 a year
- Full-time
- Background check
- Classroom
- English
Compensation Analyst II
EarnIn —Remote
- $134,000 - $164,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
Quick Apply
Pharmacy Program Manager (Hybrid)
CareFirst BlueCross BlueShield —Baltimore, MD
- $106,632 - $211,783 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- 401(k)
Quick Apply
Assistant Vice President, Community Impact (Economic Mobility)
UNITED WAY OF GREATER HOUSTON —Houston, TX
- $135,000 - $145,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Budgeting
Quick Apply
Chief of Staff
New York University —New York, NY
- $145,000 - $185,000 a year
- Full-time
- Hybrid work
- Word processing
- Research
- Office
US Immigration Specialist
Uber —Seattle, WA
- $102,000 - $125,000 a year
- Full-time
- 5 years
- Office
- In-person
- 401(k)

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Matrix Resources jobs near

Call Center Representative

Johnson Health Tech North America Inc -
Cottage Grove, WI

Quick Apply

Job Details

Full-time
$18 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Life insurance
Free fitness classes

Qualifications

Serving clients
Word processing
Employee relationship building
High school diploma or GED
Productivity software

Full Job Description

Description:

Looking for a career that ignites your passion, challenges your skills, and rewards your efforts? Your search ends here, at Matrix - where we offer Technical Support Reps an exciting opportunity to join our dynamic team. As a valued member, you will enjoy flexibility, a regular schedule, and competitive pay with the potential for bonuses.

As one of the biggest brands in fitness, Matrix takes pride in providing unparalleled customer service to our clients. You will be at the forefront of this mission, taking calls and providing technical support to ensure our customers receive the highest level of care.

Our dedication to excellence has earned us a reputation as a leader in fitness and wellness, and we are seeking individuals who share our passion for customer service. By joining our team, you will become a part of Forbes 2021 Best Places to Work in the World, an elite group of companies committed to creating a positive and supportive work environment.

Don't miss this opportunity to elevate your career and join the Matrix family. Apply now and let's make a positive impact together!

Hours: 8am-5pm Monday-Friday, no nights or weekends!

Location: Cottage Grove, WI-This will be 100% onsite.

Position Overview:

Under the direction of the Technical Support Supervisor, the Technical Support Agent handles a high volume of customer contacts through phone, email, and chat. Agents perform technical troubleshooting and a variety of customer technical support duties in accordance with company policies and procedures. This is a non-supervisory position.

Responsibilities:

Provide Outstanding Service to Dealers, Consumers, and Service Providers:

Maintain good attendance and adherence to schedule.
Answer and respond to a high volume of phone calls, emails, and chat contacts from customers in need of technical support.
Support multiple queues.
Follow posted protocols and diagnostics to help troubleshoot and resolve problems in a cost-effective way.
Create parts orders; dispatch service technicians; collect billing information.
Document and maintain comprehensive customer case records.
Efficiently utilize tools and resources
Achieve and maintain posted KPIs including but not limited to contacts, order accuracy, availability, and quality.
Promote a positive and collaborative team atmosphere with co-workers.
Build and maintain working knowledge of products.
Complete all required training and ongoing education.
Other duties as assigned

Requirements:

Education:

Minimum high school diploma or equivalent required

Experience:

Demonstrated customer service experience required
Minimum of 1 year call center experience preferred

Other Requirements:

Working knowledge and experience with Microsoft Office suite or comparable software
Excellent written and verbal communication skills
Think critically to analyze and solve problems

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

Health & Dental Insurance
Company paid Life Insurance
401(k)
Paid Time Off benefits
Free access to our state-of-the-art onsite workout facility
Product discounts
Wellness programs
Free Yoga and workout classes
Opportunities to earn more PTO

Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Quick Apply

Refine Your Search

Matrix Resources jobs

Call Center Representative

Human Resources Generalist

UN Women: WCSO Programme Support Consultant, Home-Based, International Consultant

Senior Project Manager (Remote)

Brand Copywriter

Sr. Manager, Human Resources

Onboarding and New Hire Experience Associate

Electronic Resources Librarian

Training Manager

Onboarding Manager

Library Assistant

Senior Account Program Manager, Creative Operations

AD, Field Access Management (West)

AD, Field Access Management (Northeast)

Instructor - ICB

Compensation Analyst II

Pharmacy Program Manager (Hybrid)

Assistant Vice President, Community Impact (Economic Mobility)

Chief of Staff

US Immigration Specialist

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