The Mission of MIM: The Musical Instrument Museum (MIM) enriches our world by collecting, preserving, and making accessible an astonishing variety of musical instruments and performance videos from every country in the world. MIM offers guests a welcoming and fun experience, incomparable interactive technology, dynamic programming, and exceptional musical performances. MIM fosters appreciation of the world’s diverse cultures by showing how we innovate, adapt, and learn from each other to create music—the language of the soul.
Core Values: Our four core values represent the standards by which each team member is expected to contribute towards the excellence of the MIM experience. MIM’s culture of high energy, innovation, questioning, and problem solving ensures we will overcome challenges and establish new paradigms for museums everywhere.
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Guest-Friendly: MIM provides a welcoming, engaging, and accessible experience for each guest.
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High-Performing: MIM team consistently exceeds expectations.
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Ever-Changing: MIM is in constant evolution as it strives to improve continually.
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Sustainable: MIM is committed to ensuring the sustainability of the organization for generations to come.
Position Summary: This role is responsible for supporting the daily operation, maintenance, and repair of the Museum of Musical Instruments (MIM) facility under the direction of the Facilities Manager. This full-time, onsite role helps ensure a safe, clean, functional, and guest-ready environment for museum collections, team members, volunteers, vendors, performers, and visitors. Responsibilities include performing preventive maintenance, diagnosing and resolving building system issues, completing general repairs and equipment adjustments, supporting museum events and facility relocations, and responding promptly to service requests through the work order management system. The position plays a critical role in maintaining the integrity, serviceability, and appearance of the museum’s building systems, equipment, fixtures, and event spaces.
Responsibilities/Essential Duties:
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Complete work orders and preventative maintenance assignments through the ticketing system, including electrical, carpentry, plumbing, HVAC, welding, and general facilities repair tasks.
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Perform routine electrical maintenance and repairs, including lighting ballast and driver changes, motor swaps ranging from 1/4 HP to 14 HP, device additions, and homerun circuit installations.
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Maintain, troubleshoot, and support HVAC and central plant systems, including low-temperature restaurant equipment, air handling units, VAV systems, low-pressure boilers, 600-ton chillers, cooling towers, fan wall air handling units, electric or unfired steam generators, and humidity-control systems serving more than 120 VAV units.
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Use web-based building automation and energy management systems to monitor and operate dampers, actuators, water valves, steam valves, and lighting controls.
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Perform and document routine inspections, equipment checks, filter changes, lighting replacements, minor repairs, and other preventative maintenance tasks in accordance with established schedules and department procedures.
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Perform general plumbing repairs and maintenance, modular system building and repair, painting, and other general maintenance duties as needed.
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Maintain maintenance shop areas, tools, equipment, supplies, and materials in a clean, organized, and safe condition.
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Safely operate hand and power tools, including saws, drills, planers, ladders, and other equipment required to complete assigned work.
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Follow applicable safety procedures, building standards, emergency protocols, and requirements for personal protective equipment, tool operation, and the handling, storage, and disposal of chemicals and materials.
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Assist with vendor and contractor access, escorting, communication, and follow-up to support repairs, inspections, deliveries, and facilities projects.
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Support personnel moves, collections moves, event setups, daily furniture arrangements, renovation efforts, and other facilities projects across the museum.
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May assist with maintenance of MIM vehicles and other assigned equipment.
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Contribute to a responsive, collaborative Facilities team that supports the museum’s operations with professionalism, attention to detail, and care appropriate to a museum environment.
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General Expectations: Maintain regular attendance and punctuality. Follow all policies and procedures. Cultivate inclusive and respectful working relationships that support a sense of belonging for all team members, volunteer team members, and guests. Perform other duties of a similar nature and level as assigned.
Qualifications: A high school diploma or GED and 6 years of general maintenance experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties such as those listed in the job description.
- Demonstrated experience in building maintenance and facilities operations, including working knowledge of HVAC, electrical, and plumbing systems.
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Strong mechanical aptitude with the ability to safely and effectively operate a variety of hand and power tools.
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Strong communication and problem-solving skills, with the ability to build and maintain positive, professional relationships with team members, contractors, vendors, and stakeholders at all organizational levels.
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Proven ability to interpret technical information, troubleshoot facility-related issues, and execute maintenance tasks efficiently and safely.
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Formal coursework, technical training, or certifications in skilled trades, facilities management, or building operations are preferred.
Other:
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Work schedule Monday – Friday from 6am – 2pm with additional work as needed.
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Valid Arizona driver’s license.
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Starting pay $28 per hour based on experience.
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions of this position.
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Frequently lifts and carries materials, tools, and equipment weighing up to 100 pounds with the help of another team member.
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Frequently work overhead and from ladders while performing maintenance, repair, and facility support tasks.
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Frequently walking, kneeling, stooping, sitting, and standing for extended periods throughout the museum while working on tasks.
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Must be able to work in a variety of environmental conditions, including indoor and outdoor settings, and exposure to heat and cold.
Work Environment:
The work environment characteristics described here are representative of those that the team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions of this position.
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The work environment is both indoors and outside in the museum, loading dock, workshop, storage areas, courtyard, and parking lots.
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Incumbents work frequently with power tools such as drills, saws, and sanders; incumbents also work frequently with chemicals such as paints and solvents. Therefore, incumbents are exposed to physical hazards such as loud noises and extreme temperatures and chemical hazards such as fumes.
