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Software Support Engineer III
Natera —Remote
- $80,500 - $100,600 a year
- Weekends as needed
- Remote
- Computer science
- Computer Science
- 5 years
- Commuter assistance
- Health insurance
Corporate Compliance Director
Natera —Austin, TX
- $160,000 - $210,000 a year
- Weekends as needed
- Remote
- 6 years
- Research
- Master's degree
- Commuter assistance
- Health insurance
Account Sales Representative
Natera —Louisville, KY
- $90,000 - $100,000 a year
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Commuter assistance
- Health insurance
Clinical Nurse Coordinator - Transplant
Natera —Remote
- $115,400 - $144,200 a year
- Nursing
- Up to 50% travel
- RN License
- Commuter assistance
- Health insurance
Accessioning Team Runner
Natera —Pleasanton, CA
- $16.50 - $20.63 an hour
- Day shift
- Computer literacy
- Basic math
- HIPAA
- Commuter assistance
- Health insurance
Sr Phlebotomist - Rockville, MD
Natera —Rockville, MD
- Spanish
- Hospital
- 5 years
- Commuter assistance
- Health insurance
Associate Clinical Oncology Specialist
Natera —New York, NY
- $110,000 - $130,000 a year
- Remote
- Nursing
- Mid-level
- Analysis skills
- Commuter assistance
- Health insurance
Clinical Field Specialist
Natera —Detroit, MI
- $165,000 - $190,000 a year
- Remote
- Nursing
- Microsoft Excel
- Mid-level
- Commuter assistance
- Health insurance
PSC Manager - Bluffton, SC
Natera —Bluffton, SC
- Bilingual
- Heavy lifting
- 5 years
- Commuter assistance
- Health insurance
Clinical Lab Operator I - Temp
Natera —Austin, TX
- Temporary
- Word processing
- Bachelor of Science
- HIPAA
- Commuter assistance
- Health insurance
Medical Science Liaison
Natera —Phoenix, AZ
- $145,000 - $170,000 a year
- Evenings as needed
- Remote
- Doctor of Philosophy
- Travel
- Computer skills
- Commuter assistance
- Health insurance
Strategic Account Manager
Natera —Philadelphia, PA
- $190,000 - $220,000 a year
- Remote
- Up to 50% travel
- Mid-level
- 3 years
- Commuter assistance
- Health insurance
Phlebotomist Test Coordinator - Freehold, NJ
Natera —Freehold, NJ
- Current TB test
- 5 years
- Bachelor of Science
- Commuter assistance
- Health insurance
Research Associate 2
Natera —San Carlos, CA
- $74,800 - $93,500 a year
- Bachelor of Science
- HIPAA
- Mid-level
- Commuter assistance
- Health insurance
11d
Clinical Oncology Specialist, Breast Oncology
Natera —Washington, DC
- $195,000 - $225,000 a year
- Remote
- Clean driving record
- 5 years
- Driver's License
- Travel reimbursement
- Commuter assistance
Machine Learning Scientist, Multimodal AI
Natera —San Carlos, CA
- $124,800 - $171,600 a year
- Remote
- Computer Science
- AWS
- Doctor of Philosophy
- Commuter assistance
- Health insurance
Scientist, R&D
Natera —San Carlos, CA
- $116,800 - $140,000 a year
- Master's degree
- Doctor of Philosophy
- Senior level
- Commuter assistance
- Health insurance
Account Sales Representative
Natera —Detroit, MI
- $90,000 - $100,000 a year
- Nursing
- Mid-level
- Analysis skills
- Commuter assistance
- Health insurance
Sr Phlebotomist - Smith Glynn, MO
Natera —Springfield, MO
- Hospital
- 5 years
- Bachelor of Science
- Commuter assistance
- Health insurance
Laboratory Automation Engineer
Natera —San Francisco, CA
- $125,900 - $157,400 a year
- Mid-level
- Bachelor's degree
- Continuous improvement
- Commuter assistance
- Health insurance

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Software Support Engineer III

Natera -
Remote

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Job Details

$80,500 - $100,600 a year

Benefits

Commuter assistance
Health insurance
Dental insurance
401(k)
Vision insurance
Referral program

Qualifications

SQL databases
Spring Framework
MySQL

Full Job Description

POSITION SUMMARY: A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the Software Support Engineer III analyzes the requirements of research requests, writes manifests for Cloud pipelines to fulfill those requests, and makes the results available to researchers. The Software Support Engineer III documents and maintains a knowledge of the solutions to the problems to aid in future problem resolution.

PRIMARY RESPONSIBILITIES:

Provide technical support for Natera's Laboratory Information Management Systems (LIMS) and Cloud based Data Analytics software platform.
Perform troubleshooting, debugging, and root cause analysis of product or environment issues using analysis of log files, problem reproduction, and system instrumentation.
Track and document all actions taken to address production issues and follow up with internal users or customers to ensure satisfactory resolution.
Develop and document best practices for handling the requests and implement reliable processes to better serve the needs of our customers.
Identify and codify solutions to frequent issues as documented and scripted processes.
Performs other duties as assigned.
This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job

QUALIFICATIONS:

5+ years of experience in a similar role.
BS Degree in Computer Science, similar discipline, or equivalent work experience. MS preferred.
KNOWLEDGE, SKILLS, AND ABILITIES:
Working knowledge of Java, Spring framework required
Experience with relational databases essential, with specific experience with MySql
Extensive analytic troubleshooting skills
Excellent communication and organizational skills, especially for problem solving under pressure
Strong technical documentation skills
Eagerness to acquire new skills in genetics
Ability to thrive in a fast-paced environment and manage multiple tasks independently
Experience with Groovy scripting language a plus
Experience with Python and web services a plus

PHYSICAL DEMANDS & WORK ENVIRONMENT:

Duties are typically performed in an office setting.
This position requires the ability to use a computer keyboard, communicate over the telephone, and read printed material.
Schedule may include non-traditional work hours, including nights and/or weekends.

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:

BBB announcement on job scams
FBI Cyber Crime resource page

Apply Now

Refine Your Search

natera jobs

Software Support Engineer III

Corporate Compliance Director

Account Sales Representative

Clinical Nurse Coordinator - Transplant

Accessioning Team Runner

Sr Phlebotomist - Rockville, MD

Associate Clinical Oncology Specialist

Clinical Field Specialist

PSC Manager - Bluffton, SC

Clinical Lab Operator I - Temp

Medical Science Liaison

Strategic Account Manager

Phlebotomist Test Coordinator - Freehold, NJ

Research Associate 2

Clinical Oncology Specialist, Breast Oncology

Machine Learning Scientist, Multimodal AI

Scientist, R&D

Account Sales Representative

Sr Phlebotomist - Smith Glynn, MO

Laboratory Automation Engineer

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