Top 31 Ncd Jobs | SimplyHired

Customer Care Advisor
NCD —Florida
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
Data Analyst
NCD —Dallas, TX
- Full-time
- Remote
- Mid-level
- SQL
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Member Care Advisor - Bilingual
NCD —Dallas, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
11d
Senior Data Analyst
NCD —Dallas, TX
- Full-time
- Remote
- Mid-level
- 3 years
- SQL
- Disability insurance
- Health insurance
Quick Apply
Microbiology Technologist
NCD Central Market Lab —Asheville, NC
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
11d
Microbiology Manager
NCD Central Market Lab —Asheville, NC
- Full-time
- 3 years
- Senior level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Security
J Polep Distribution/NCD —Chicopee, MA
- $15.25 - $16.00 an hour
- Part-time
- Computer literacy
- Basic math
- Office
- Paid holidays
- Disability insurance
Quick Apply
Billing Operations Specialist
NCD —Dallas, TX
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
1d
Warehouse Stocker
J Polep Distribution Services/NCD —Chicopee, MA
- $15.50 - $16.00 an hour
- Full-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Operations Engineer
NCD —Dallas, TX
- Full-time
- Remote
- Mid-level
- SQL
- Continuous improvement
- Dental insurance
- Vision insurance
Quick Apply
Contact Center Systems Analyst
NCD —Dallas, TX
- $0 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
- Dental insurance
- Vision insurance
Quick Apply
Contact Center Systems Administrator
NCD —Dallas, TX
- $0 a year
- Full-time
- Remote
- 5 years
- System design
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
Equipment Operators
J Polep Distribution/NCD —Chicopee, MA
- $15.25 - $17.50 an hour
- Full-time
- Computer literacy
- Basic math
- Forklift
Quick Apply
National Accounts Manager
NCD —Dallas, TX
- Full-time
- Remote
- Mid-level
- 3 years
- Presentation skills
- Dental insurance
- Vision insurance
Quick Apply
Replenishment
J Polep Distribution/NCD —Chicopee, MA
- $16.00 - $17.50 an hour
- Basic math
- Forklift
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Freezer Replenishment Operator
J Polep Distribution/NCD —Chicopee, MA
- $20.75 - $21.25 an hour
- Full-time
- Basic math
- Forklift
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
11d
Warehouse Supervisor (2nd Shift)
J Polep Distribution Services/NCD —Chicopee, MA
- $60,000 - $65,000 a year
- Overtime
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Freezer Replenishment Operator
J Polep Disturbution / NCD —Chicopee, MA
- $19.50 - $20.25 an hour
- Full-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
10d
Transportation Recruiter & Onboarding Coordinator
J Polep Distribution/NCD —Chicopee, MA
- $23 - $27 an hour
- Full-time
- Mid-level
- CDL
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Flow Cytometry Technologist
NCD Central Market Lab —Asheville, NC
- Full-time
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply

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Customer Care Advisor

NCD -
Florida

Quick Apply

Job Details

Full-time
$17.50 - $18.50 an hour

Benefits

Paid training
Disability insurance
Dental insurance
Work from home
Vision insurance
401(k) matching

Qualifications

Typing

Full Job Description

Life is too short to work with jerks.

Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.

If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let’s drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.

Summary:

Do you enjoy connecting with people and consider yourself a great listener? If so, then NCD has a perfect role for you. NCD Dental & Vision has an opportunity for a remote Customer Care Advisor to join our team. Your role is simple: provide the highest level of phone service and support to our customers in a timely manner.

This position is 100% work from home. All remote employees must maintain a workspace that allows professional conversations free from distractions and/or background noise. This position requires 2-4 weeks of paid remote training. Equipment will be provided.

Essential Duties and Responsibilities:

Handles both inbound and outbound communication with members and/or providers.
Communicates with clients across multiple channels, including phone, email, and chat.
Reviews member products and answers questions regarding products, current policies, adds/changes, resolving disputes, and processing transactions.
Refers new product enrollment or changes to existing enrollment to a licensed agent.
Addresses billing or service complaints and inquiries; forwards escalated issues to correct department for investigation.
Documents all member interactions and comments in CRM software; maintains accurate notes describing every client contact.
Continually maintains working knowledge of all company products and services.
Educates members about managing their health and well-being so they can select the best benefit plan options and maximize the value of their health plan benefits.
Builds trust with members across the healthcare life cycle and improves member retention.
Meets performance goals and established KPIs in the areas of call quality, conversation effectiveness, member satisfaction, call volume and average handle times, attendance and schedule adherence.
Attends and participates in team meetings, skill builders, training exercises.

Qualifications:

2+ years of customer service or call center experience
College degree preferred, but not required
Excellent verbal and written communication skills
Proficient computer skills including MS Word, Excel, Outlook, Teams
Ability to multitask by listening, typing, speaking, and navigating multiple interfaces simultaneously
Bilingual is a plus (Spanish bilingual employees receive an additional pay differential)

NCD Benefits:

Company-paid health, dental, life, and disability insurance
401(k) with employer match
Opportunity for professional development
Work from home allowance and support
Positive work environment

Compensation: $17.50–$18.50 per hour, based on experience and qualifications.

Check us out on Glassdoor!

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Refine Your Search

Ncd jobs

Customer Care Advisor

Data Analyst

Member Care Advisor - Bilingual

Senior Data Analyst

Microbiology Technologist

Microbiology Manager

Security

Billing Operations Specialist

Warehouse Stocker

Operations Engineer

Contact Center Systems Analyst

Contact Center Systems Administrator

Equipment Operators

National Accounts Manager

Replenishment

Freezer Replenishment Operator

Warehouse Supervisor (2nd Shift)

Freezer Replenishment Operator

Transportation Recruiter & Onboarding Coordinator

Flow Cytometry Technologist

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