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- Continuous improvement
- Business Administration
- Health insurance
- Dental insurance
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Social Intelligence Sr. Analyst

Athena Global Advisors -
Philadelphia, PA

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
401(k) matching

Qualifications

Presentation software
Presentations for conferences or internal meetings
Digital marketing tools
Social media data
Leading team collaboration initiatives
Managing projects

Full Job Description

About Athena

Athena is a creative place for leaders, risk-takers, and boundary-pushers. We partner with organizations looking to transform their presence, reputation, and performance. For more than a decade, we’ve delivered business insights, marketing strategies, and brand activations for leading organizations across industries ranging from telecommunications to major league sports.

Our people make Athena, Athena. As a three-time Philadelphia Inquirer Top Workplace, we pride ourselves on fostering an environment where passion meets excellence. We are solutions‑oriented, collaborative, and not afraid to roll up our sleeves to make work that works—while sharing a few laughs along the way.

About the role

As a Social Intelligence Senior Analyst, you’ll be responsible for executing and contributing to the expansion of the social media listening strategy of a Fortune 50 client. This individual will drive real-time understanding and situational awareness of the issues impacting the client’s business and brand on a day-to-day basis.

As part of a high-performing team of analysts, the Senior Analyst will work closely with the account leader to collaborate with the client to uncover new opportunities to deliver insights and enhance brand, business, and customer intelligence. Additionally, this individual will contribute to integrated digital reporting for the client, including paid social, organic social, and website metrics.

We’re looking for individuals with an interest in data analytics, who are ambitious, self-starters, highly motivated, and enjoy translating complex narratives into digestible communications that inform client action. We work in a spirited, fast-paced, and ever-changing environment and we are looking for someone who can hit the ground running and thrive in this setting.

Requirements

What you’ll be responsible for:

Daily social listening and delivery of comprehensive reports in support of client’s brand and business priorities
Analyzing competitive landscape and responses to key topics
Supporting weekly, monthly, and quarterly integrated digital reporting for C-suite executives
Delivering breakthrough, actionable insights supporting brand intelligence and continuous improvement across the enterprise
Operating within a flexible and occasionally adjusted schedule, with the possibility of evening and/or weekend work to support real-time monitoring and client needs

Skills and experience you should have:

2+ years in social media or digital marketing analytics
Expertise and experience with social media and listening platforms (Sprinklr, Brandwatch, Radian6, Crimson Hexagon, Netbase, Hootsuite, etc.) including advanced Boolean knowledge
Strong strategic understanding of social listening capabilities and passion for staying educated about developments
Experience with paid and organic social reporting
Experience with Google Analytics or other website analytics platforms
Demonstrated ability to translate complex data sets into insightful non-technical stories
Excellent written and verbal communication skills
Experience developing executive presentations and understanding of large corporate environments
Must be able to lead and work collaboratively with internal and external teams
High level of comfort operating within a fast-paced environment and managing multiple projects at once, exceptional attention to detail is a must
Excellent MS Excel and PowerPoint skills
Experience with data visualization and dashboard design preferred
Degree in an analytical or business-related subject such as marketing/market research, data analytics, economics, business administration, etc.

Benefits

Medical/Dental benefits including of 1K Health Reimbursement Account
Matching 401K
Generous PTO policy
Substantial Parental Leave Policy

Athena is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at 866.299.6040.

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