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Airport Operations Crew PT
JetBlue Airways Corporation —Chicago, IL
- From $18.32 an hour
- Part-time
- 18 years or older
- OSHA
- Sales
- Employee stock purchase plan
- Disability insurance
Airport Operations Crew
JetBlue Airways Corporation —Jamaica, NY
- $21.25 an hour
- Weekends as needed
- 18 years or older
- OSHA
- Sales
- Employee stock purchase plan
- Disability insurance
3d
Senior Analyst Fuel Market Analysis and Projects
JetBlue Airways Corporation —Long Island City, NY
- $88,000 - $132,000 a year
- Hybrid work
- Microsoft Excel
- Pass drug screening
- Mid-level
- Employee stock purchase plan
- Disability insurance
8d
Specialist Industrial Engineering
JetBlue Airways Corporation —Long Island City, NY
- $27.50 an hour
- Extended hours
- Pass drug screening
- Office
- SQL
- Employee stock purchase plan
- Disability insurance
Analyst Airline Optimization Horizons
JetBlue Airways Corporation —Long Island City, NY
- $64,350 - $89,600 a year
- Pass drug screening
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Engineer Content Delivery Network
JetBlue Airways Corporation —Long Island City, NY
- $90,500 - $128,600 a year
- On call
- Hybrid work
- Computer science
- Computer Science
- DevOps
- Employee stock purchase plan
- Disability insurance
Senior Analyst System Operations Strategy & Air Traffic Management
JetBlue Airways Corporation —Long Island City, NY
- $56,500 - $103,100 a year
- Computer Science
- Pass drug screening
- Office
- Employee stock purchase plan
- Disability insurance
Senior Analyst Operations Strategy
JetBlue Airways Corporation —Long Island City, NY
- $66,000 - $103,100 a year
- Computer science
- Computer Science
- Engineering
- Employee stock purchase plan
- Disability insurance
Supervisor Maintenance Operations
JetBlue Airways Corporation —Jamaica, NY
- $119,700 a year
- Overtime
- OSHA
- 5 years
- Pass drug screening
- Employee stock purchase plan
- Disability insurance
Manager Labor Relations
JetBlue Airways Corporation —Long Island City, NY
- $103,000 - $170,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- OSHA
- Employee stock purchase plan
- Disability insurance
9d
Senior Analyst CRM Planning & Merch
JetBlue Airways Corporation —Long Island City, NY
- $88,000 - $132,000 a year
- Marketing
- Merchandising
- Pass drug screening
- Employee stock purchase plan
- Disability insurance
Auditor Quality Assurance
JetBlue Airways Corporation —Jamaica, NY
- $62,000 - $101,000 a year
- Up to 50% travel
- Military
- Pass drug screening
- Employee stock purchase plan
- Disability insurance
Analyst Customer Support Standards & Programs
JetBlue Airways Corporation —Orlando, FL
- Background check
- Sales
- Pass drug screening
- Work from home
1d
Analyst System Operations Strategy & Analytics
JetBlue Airways Corporation —Long Island City, NY
- $64,350 - $89,600 a year
- Computer Science
- Pass drug screening
- Mid-level
- Employee stock purchase plan
- Disability insurance
Controller Maintenance
JetBlue Airways Corporation —Long Island City, NY
- From $116,500 a year
- Overtime
- 5 years
- Pass drug screening
- Office
- Employee stock purchase plan
- Disability insurance
Manager Onboard Culinary Programs
JetBlue Airways Corporation —Long Island City, NY
- $114,000 - $170,000 a year
- Extended hours
- Hybrid work
- Spanish
- ServSafe
- Pass drug screening
- Employee stock purchase plan
- Disability insurance
7d
Instructor Maintenance
JetBlue Airways Corporation —Orlando, FL
- Holidays
- Background check
- Classroom
- OSHA
- On-the-job training
Developer IT Portal Corporate Products
JetBlue Airways Corporation —Long Island City, NY
- $90,500 - $128,600 a year
- Hybrid work
- Computer science
- Computer Science
- Pass drug screening
- Employee stock purchase plan
- Disability insurance
Associate Engineer Fuel Engineering
JetBlue Airways Corporation —Long Island City, NY
- $70,000 - $104,000 a year
- Pass drug screening
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Supervisor Line Maintenance Planning
JetBlue Airways Corporation —Orlando, FL
- Background check
- Mechanic experience
- Customer service
14d

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Airport Operations Crew PT

JetBlue Airways Corporation -
Chicago, IL

Apply Now

Job Details

Part-time
From $18.32 an hour

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Word processing
Microphones
Radio communication systems
High school diploma or GED
Desktop applications
Typing
Productivity software

Full Job Description

Position Summary

The Airport Operations Crew provides award-winning customer service to customers in the airport. The crewmember checks in and verifies customers’ personal identification; tags, lifts, and handles customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates customer boarding and deplaning; assists customers with special needs; and complies with any ad-hoc requests as needed. Individuals must excel at serving customers and be comfortable speaking on a public address system, using computers and airport equipment.

Essential Functions

Verify customers’ personal identification
Tag, lift, and handle customer luggage
Announce flight arrivals, departures, and pre-boarding information via the public address system
Communicate with our customers to keep them constantly informed
Offer ancillary products to our customers such as “even more speed” and “even more space”
Coordinate various duties with coworkers and other departments to ensure proper handling of customers
Help prepare aircraft cabin for customer boarding and departure, which includes cleaning of seats, seat-pockets, gallies, lavatories and floor
Operation of airport equipment, e.g. customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc.
Assist customers with special needs, e.g. customers who need assistance in boarding
Crewmembers will be required to perform and/ or rotate through all Airport Operations related functions (gate, ticket counter, etc.)
Other duties as assigned

Minimum Experience and Qualifications

High School Diploma or General Education Development (GED) Diploma
At least eighteen (18) years old
One (1) year of customer service or sales experience
Strong interpersonal and listening skills
Complete fluency in written and spoken English
Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Customer Service, and Safety Orientation using AI- or statistically-based scoring
Must be able to adhere to JetBlue Uniform Policy Manual Standards
Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
Experience using a mouse, computer, keyboard and basic word processing, email and office applications
Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Experience performing under pressure and within fixed time constraints
Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
Depending on location, may need to acquire and maintain a United States Customs Clearance
Available for occasional overnight travel (10%)
Able to make occasional trips to other locations for training or temporary assignment
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for visa sponsorship
For internal candidates, good standing in attendance performance and safety

Preferred Experience and Qualifications

Two (2) years of customer service, volunteer experience or sales experience
Knowledge of customer service principles and practices strongly
Experience working with various forms of payment (cash, credit cards, travelers checks, etc.)
Previous airline experience
Bilingual skills

Crewmember Expectations

Regular attendance and punctuality
Ability to work flexible hours including holidays/ weekends/ and overnight shifts
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment

Computer and other office equipment
Public Address System
Jet bridge and/or air stairs (customer enplaning/deplaning equipment)
Handheld radios
Free-standing computer kiosks used to identify and process customer reservations
Light Emitting Diode (LED) screens and signs

Work Environment

Airport environment
Subject to weather and elevated noise levels within airports
Ability to stand for an extended period of time
Mandatory over-time may be required to cover irregular operations which occasionally cause extended work days

Physical Effort

Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools.

Compensation:

The base pay for this role starts at $18.32 per hour. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, a crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space-available travel on JetBlue, and more.

Apply Now

Refine Your Search

jetblue jobs

Airport Operations Crew PT

Airport Operations Crew

Senior Analyst Fuel Market Analysis and Projects

Specialist Industrial Engineering

Analyst Airline Optimization Horizons

Engineer Content Delivery Network

Senior Analyst System Operations Strategy & Air Traffic Management

Senior Analyst Operations Strategy

Supervisor Maintenance Operations

Manager Labor Relations

Senior Analyst CRM Planning & Merch

Auditor Quality Assurance

Analyst Customer Support Standards & Programs

Analyst System Operations Strategy & Analytics

Controller Maintenance

Manager Onboard Culinary Programs

Instructor Maintenance

Developer IT Portal Corporate Products

Associate Engineer Fuel Engineering

Supervisor Line Maintenance Planning

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