Top 5143 Newark Jobs | SimplyHired

Service Desk Analyst - Newark, NJ/Hybrid
Software Technology Inc —Newark, NJ
- Contract
- Hybrid work
- Computer Science
- Writing skills
- Mid-level
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Medical Technologist, Biochemistry
University Hospital, Newark NJ —Newark, NJ
- $34.39 - $49.11 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Teaching
- Health savings account
- Disability insurance
Quick Apply
Newark Airport - DAY Shift - Cleaner Agent
Flightline Support Group LLC —Newark, NJ
- $22.25 an hour
- Part-time
- Sanitation
- English
- Residential
- Free parking
- Paid jury duty
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Environmental Service Worker, Full-time
University Hospital, Newark NJ —Newark, NJ
- $18.36 - $19.42 an hour
- Full-time
- English
- Entry level
- Health savings account
- Disability insurance
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Environmental Service Worker, Part-time
University Hospital, Newark NJ —Newark, NJ
- $18.36 - $19.42 an hour
- Part-time
- English
- Entry level
- Health savings account
- Disability insurance
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Temporary Research Assistant (multiple openings)
Rutgers University —Piscataway, NJ
- $18 - $25 an hour
- Part-time
- University
- Communication skills
- Editing
- Paid holidays
- Dental insurance
Student Assistant
Rutgers University —Newark, NJ
- $15.92 - $150.00 a day
- Part-time
- English
- University
- In-person
- Paid holidays
- Dental insurance
9d
Bakery Associate - Cashier/Barista - Newark, CA
WINPIN 85 INVESTMENTS LLC —Newark, CA
- $20.00 - $20.50 an hour
- Part-time
- ServSafe
- English
- High school diploma or GED
- Referral program
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13d
Orderly
Newark Beth Israel Medical Center —Newark, NJ
- $19.98 an hour
- Day shift
- Hospital
- Entry level
Relief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)
Stanford Health Care —Newark, CA
- $30.68 - $34.58 an hour
- 8 hour shift
- Writing skills
- High school diploma or GED
- Military encouraged
Field Inspector - Independent Contractor – Newark, NJ
Leeway Inspections Inc —Newark, NJ
- $45 - $60 an hour
- Contract
- Construction site
- Driving
- Reliable transportation
13d
Baker - Panadero/a - NEWARK, THORNTON AVE
Chavez Supermarket —Newark, CA
- $24 - $29 an hour
Cannabis Cultivation Technician
Fresh Delaware LLC —Newark, DE
- $15.50 - $18.63 an hour
- Weekends as needed
- Driver's License
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
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FOOD SERVICE UTILITY (FULL TIME)
Flik Hospitality Group —Newark, NJ
- $22.65 an hour
- Urgently hiring
- Food service experience
- Entry level
- Kitchen
- Commuter assistance
- Disability insurance
Quick Apply
DashMart Team Member - Newark
DoorDash —Newark, NJ
- $19.90 an hour
- Part-time
- 18 years or older
- Customer service
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Event Staff - Events at Prudential Center in Newark (Home of the New Jersey Devils)!
S.A.F.E. MANAGEMENT —Newark, NJ
- $18.75 an hour
- Part-time
- Ability to climb stairs
- Ability to stand for extended periods
- Outdoor work
- Flexible schedule
Housekeeping Worker
Newark Beth Israel Medical Center —Newark, NJ
- $19.98 an hour
- Weekends as needed
- Hospital
- High school diploma or GED
- Hospital experience
- Disability insurance
- Health insurance
Speech-Language Pathologist (SLP) – School-Based | Up to $75/hr
Covelo Group, Inc. —Newark, CA
- Up to $75 an hour
- Full-time
- School experience
- Classroom
- Mid-level
- Health savings account
- Health insurance
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OB/GYN Physician
Unified Women's Healthcare —Ridgewood, NJ
- $325,000 - $400,000 a year
- Full-time
- Surgery
- BC/BE
- Mid-level
- Disability insurance
- Relocation assistance
Career & Technology Education (CTE) Teacher- Computer Science (SY 26 - 27)
Great Oaks Legacy Charter School —Newark, NJ
- $62,500 - $69,500 a year
- School experience
- Classroom
- Computer Science
- Health insurance
- Dental insurance

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Service Desk Analyst - Newark, NJ/Hybrid

Software Technology Inc -
Newark, NJ

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Job Details

Contract

Qualifications

Windows
Bachelor's degree
IP networking
Network routing
Productivity software
Active Directory management

Full Job Description

Service Desk Analyst

Newark, NJ

6-month contract

Hybrid schedule - 3 days Onsite, 2 days Remote

Roles and Responsibilities

· Field end user phone calls, emails, and alerts, and submit tickets accordingly.
· Provide first & second level of support to end users, properly identifying and diagnosing reported issues and requests with the mindset of resolving upon first contact or remaining engaged with the client via proper follow up and communication, ensuring closure.
· Escalate tickets to the appropriate channels when required to ensure incidents and requests are resolved in a timely fashion and within the SLA.
· Proactively monitor ticket queues, prioritizing incidents and requests, taking immediate action or escalating issues as required. Identify real time trends for potential recurring or major issues and communicating findings to the proper support teams and management
· Ensure all tickets are properly managed with complete and accurate information. Perform ticket trending and analysis of recurring issues and provide suggestions for reducing tickets, improving issue resolution, optimizing client satisfaction and the overall customer IT experience.
· Create knowledge articles, maintain an active knowledge base, and follow processes based on ITIL principles and best practices. Actively participate in process improvement through training and collaboration with both service desk and support team members.
· Stay informed of new technology, features, and functionality as they are deployed to provide optimal client support. Offer suggestions for improvements of current technology in production or available for implementation.

Education, Experience and Qualifications:

· Bachelor's Degree in Computer Science or related field.
· 3-5 years' experience in a corporate IT service desk environment with exceptional problem-solving skills.

Knowledge and Skills:

· Must have exceptional skills in Office 365.
· Must be proficient working with Microsoft Windows, Office Suite, and Active Directory.
· Must have basic networking (TCP/IP, DNS, routing, subnetting) knowledge.
· Basic understanding of ITIL or related processes and best practices, as well as end user and client related SLAs.
· Excellent communication skills, including the ability to interact effectively with all clients and executives, always promoting and maintaining a high standard of customer service and satisfaction.
· Proficiency in customer relationship management, building strong relations with clients.
· Team player required: Must be able to interact with peers, engineers and support staff, as well as all of IT management in a constantly evolving environment
· Ability to work in fast paced environment and a strong desire to learn.

Quick Apply

Refine Your Search

Newark jobs

Service Desk Analyst - Newark, NJ/Hybrid

Medical Technologist, Biochemistry

Newark Airport - DAY Shift - Cleaner Agent

Environmental Service Worker, Full-time

Environmental Service Worker, Part-time

Temporary Research Assistant (multiple openings)

Student Assistant

Bakery Associate - Cashier/Barista - Newark, CA

Orderly

Relief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)

Field Inspector - Independent Contractor – Newark, NJ

Baker - Panadero/a - NEWARK, THORNTON AVE

Cannabis Cultivation Technician

FOOD SERVICE UTILITY (FULL TIME)

DashMart Team Member - Newark

Event Staff - Events at Prudential Center in Newark (Home of the New Jersey Devils)!

Housekeeping Worker

Speech-Language Pathologist (SLP) – School-Based | Up to $75/hr

OB/GYN Physician

Career & Technology Education (CTE) Teacher- Computer Science (SY 26 - 27)

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