Top 845 Ny Creative Tech Services Jobs

Member Experience Agent III
Fetch Pet Insurance —Remote
- $25.00 - $28.85 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- 3 years
- Tuition reimbursement
- Paid time off
Graphic Designer
Skillable —Remote
- $50,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Residential
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
Technical Curriculum Developer (ERP and CRM) (Contract Position)
Per Scholas —Remote
- $55 an hour
- Part-time
- Google Workspace
- Mid-level
- Java
- Paid parental leave
- AD&D insurance
Quick Apply
Assistant Ombuds
Cornell University —Ithaca, NY
- $86,978 - $106,306 a year
- Online Application
- 5 years
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
14d
Assistant Registrar – Curriculum Management
Cornell University —Ithaca, NY
- $72,209 - $82,296 a year
- Online Application
- Hybrid work
- Master's degree
- Analysis skills
- University
- Health insurance
- Tuition reimbursement
11d
Assistant or Associate Professor of Policy Communication
Cornell University —Ithaca, NY
- $90,000 - $175,000 a year
- Classroom
- University
- Doctor of Philosophy
- Adoption assistance
- Parental leave
Post Doc Associate
Cornell University —Ithaca, NY
- $61,008 - $87,000 a year
- University
- Doctor of Philosophy
- Psychology
- Adoption assistance
- Parental leave
Assistant Dean of Marketing and Communications - Cornell Ann S. Bowers College of Computing and Information Science (Hybrid)
Cornell University —Ithaca, NY
- $133,840 - $163,582 a year
- Online Application
- Hybrid work
- 7 years
- Master's degree
- University
- Health insurance
- Tuition reimbursement
11d
Research Associate
Cornell University —Ithaca, NY
- $75,000 a year
- Full-time
- Mid-level
- Residential
- University
- Adoption assistance
- Parental leave
Research Associate - Bovi-Analytics Lab
Cornell University —Ithaca, NY
- $80,000 - $85,000 a year
- Full-time
- Azure
- Computer Science
- System design
- Adoption assistance
- Parental leave
CALS- Program Extension Aide IV-Bird Academy Course Developer- Lab of Ornithology
Cornell University —Ithaca, NY
- $26.00 - $30.05 an hour
- Online Application
- Hybrid work
- University
- In-person
- Leadership
- Health insurance
- Tuition reimbursement
Sr. Research Associate
Cornell University —Ithaca, NY
- $85,000 - $110,000 a year
- Full-time
- 5 years
- University
- Doctor of Philosophy
- Adoption assistance
- Parental leave
Cognitive Specialist
RJN Services for TBI —Yonkers, NY
- From $25 an hour
- Part-time
- Spanish
- Experience working with individuals with disabilities
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
8d
Cognitive Specialist
RJN Services for TBI —Brooklyn, NY
- From $25 an hour
- Part-time
- Applied behavior analysis
- Experience working with individuals with disabilities
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Account Manager II, Eats Enterprise
Uber —Miami, FL
- $145,714 - $180,000 a year
- Full-time
- Mid-level
- Office
- Finance
Skill Coaches - Teach Any Skill at Local SN Berlin Skill Center (Earn Money & Spread Your Knowledge)
WeVersity.org —South New Berlin, NY
- $16 - $50 an hour
- Contract
- Hybrid work
- Carpentry
- Microsoft Excel
- Customer service
- Professional development assistance
- Flexible schedule
Quick Apply
5d
X-Ray to Mammo/MRI/CT Technologist
Rezolut —Cohoes, NY
- $36 - $40 an hour
- 8 hour shift
- Patient monitoring
- BLS Certification
- Mid-level
- Paid training
- Paid holidays
Quick Apply
AVP, Virgin Technology
Synchrony —Stamford, CT
- $90,000 - $155,000 a year
- On call
- 18 years or older
- Pass drug screening
- Mid-level
- Work from home
7d
Senior Manager, Data Scientist - US Card (Generative AI Systems)
Capital One —New York, NY
- Email
- Computer Science
- Research
- Office
- Health insurance
Cognitive Specialist
RJN Services for TBI —White Plains, NY
- From $25 an hour
- Part-time
- Spanish
- Experience working with individuals with disabilities
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
8d

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Member Experience Agent III

Fetch Pet Insurance -
Remote

Apply Now

Job Details

Full-time
$25.00 - $28.85 an hour

Benefits

Tuition reimbursement
Paid time off
401(k) matching
Pet insurance

Qualifications

Sales negotiation
Google Workspace
Customer communication
Performance dashboards
Customer retention strategy
Property & Casualty License
Mentoring
Sales management systems proficiency
Property casualty insurance
Data analytics
CRM system proficiency
Customer satisfaction improvement

Full Job Description

Property & Casualty License Preferred

Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering the most extensive and all-inclusive pet insurance and health advice.

Put simply, Fetch makes vet bills affordable. We offer a comprehensive product that does not have any restrictions based on breed, age, or size. We are believers in helping pets get through their bad days but also focus on extending the good days. How do we do that? – through a wide portfolio of products + offerings, which include Fetch Health Forecast, our pet health and lifestyle blog, The Dig, and our partnerships with Project Street Vet and animal no-kill shelters across North America.

At Fetch, you are a part of that innovation. We value transparency among our coworkers and always have an open line of communication. Ask anyone who works here, it is an all-hands-on-deck, cross-functional, collaborative effort, where you will be able to interact with brilliant, creative, like-minded individuals who have an equally immense passion for pets.

JOB OVERVIEW

The Member Experience Associate III role is for highly skilled support experts with a proven record of performance and product mastery. These individuals are senior subject matter experts who set the standard for excellence within the Customer Experience team by managing the most complex and sensitive policyholder interactions. An active Property and Casualty license is required for two years. A minimum of three years of call center experience is required.

RESPONSIBILITIES

Manage complex, escalated, and critical policyholder issues (e.g., billing disputes, complex claims, policy changes) to deliver effective, compliant, and first-call-resolutions.
Serve as a subject matter expert and policy resource for the entire team, providing real-time peer mentorship and in-depth guidance on complex policy features, coverage options, and regulatory requirements.
Assist leadership in piloting new service strategies and understanding complex customer interaction trends by proactively identifying service gaps and procedural inefficiencies.
Model best practices for communication, customer education, and quality assurance, ensuring customers fully understand the value of their pet insurance investment.

REQUIREMENTS

A minimum of five (3) years in a call center environment
Expert-level communication and negotiation skills with the ability to navigate emotionally charged conversations and complex objections
Advanced understanding of customer lifecycle, competitive positioning, and value articulation in subscription-based or insurance products
Demonstrated ability to analyze data and trends to inform retention strategy and decision-making
Comfortable acting as a peer mentor, trainer, and strategic contributor without formal leadership authority
High degree of professionalism, empathy, and composure under pressure
Strong business acumen with the ability to align individual actions to organizational performance metrics
Proficient in CRM systems, analytics dashboards, G-Suite, and call management tools
Must hold or be willing to obtain and maintain a General Lines Property & Casualty (P&C) license across multiple states; company will sponsor licensing where applicable

As a company, we understand the importance of work-life balance and prioritize the mental health + well-being of our employees, ensuring you can thrive both professionally and personally.

COMPENSATION

This is a full-time position, employees receive competitive compensation.

Hourly base: $25.00, plus bonus

Not just pets, we want our employees to live their best lives, too — here at Fetch, you will have:

401k matching
PTO - 20 days accrued annually, 9 holidays, 1 floating holiday
One additional day of PTO is added each year on your anniversary with the company; a maximum of 30 days
Volunteering - eligible to earn up to 8 floating holiday hours per calendar year
Educational Assistance Programs
Department incentive perks
Fetch Pet Insurance discount - 50% off, up to $2000 savings/year

WORK-FROM-HOME SET-UP

Subscription to a reliable high-speed internet connection (minimum of 100 Mbps download and 30 Mbps upload speed)
A quiet, dedicated place to work in your home that is not easily disrupted by background noises or regular distractions
Office space must be large enough to accommodate two 19” monitors, a laptop, mouse, keyboard, and headset.
Ability to set up and connect (with instructions and remote IT team assistance) equipment that is shipped to your home

If you are passionate about furry friends and eager to educate pet owners on the value of protecting their beloved companions, this job is perfect! Join us at Fetch, where we help pets live their best lives and empower our employees to live theirs.

—ABOUT FETCH—

Fetch is a high-growth, Warburg-Pincus portfolio company. We are a passionate group of 350+ employees and partners across the U.S. and Canada dedicated to helping pets live their best lives. We have two offices (New York City, NY, and Winnipeg, Canada) and we currently provide security to over 500,000 pet parents.

We don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are proud to be an equal-opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law

Apply Now

Refine Your Search

Ny Creative Tech Services jobs

Member Experience Agent III

Graphic Designer

Technical Curriculum Developer (ERP and CRM) (Contract Position)

Assistant Ombuds

Assistant Registrar – Curriculum Management

Assistant or Associate Professor of Policy Communication

Post Doc Associate

Assistant Dean of Marketing and Communications - Cornell Ann S. Bowers College of Computing and Information Science (Hybrid)

Research Associate

Research Associate - Bovi-Analytics Lab

CALS- Program Extension Aide IV-Bird Academy Course Developer- Lab of Ornithology

Sr. Research Associate

Cognitive Specialist

Cognitive Specialist

Account Manager II, Eats Enterprise

Skill Coaches - Teach Any Skill at Local SN Berlin Skill Center (Earn Money & Spread Your Knowledge)

X-Ray to Mammo/MRI/CT Technologist

AVP, Virgin Technology

Senior Manager, Data Scientist - US Card (Generative AI Systems)

Cognitive Specialist

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