Top 2201 Ops Enterprise Services Jobs

Customer Support Representative (Bank)
High Plains Bank —Leadville, CO
- $17 - $22 an hour
- Full-time
- Background check
- Spanish
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
4d
Team Lead Solutions Consultant, Financial Services
Braze —Austin, TX
- $121,000 - $227,000 a year
- Up to 50% travel
- Office
- Supervising experience
- Paid parental leave
- Health insurance
Quick Apply
Team Lead Solutions Consultant, Financial Services
Braze —New York, NY
- $133,000 - $242,000 a year
- Up to 50% travel
- Office
- Supervising experience
- Paid parental leave
- Health insurance
Quick Apply
Software Engineering Mgr Sr (Sanctions Screening & AML Technology)
PNC Financial Services Group —Farmers Branch, TX
- Full-time
- Azure
- 5 years
- Office
- Wellness program
- Health savings account
Team Lead Solutions Consultant, Financial Services
Braze —Chicago, IL
- $121,100 - $237,000 a year
- Up to 50% travel
- Office
- Supervising experience
- Paid parental leave
- Health insurance
Quick Apply
Applied AI Architect, GTM
Braze —New York, NY
- $123,000 - $217,000 a year
- 6 years
- System design
- Product management
- Paid parental leave
- Health insurance
Quick Apply
Applied AI Architect, GTM
Braze —San Francisco, CA
- $123,000 - $217,000 a year
- 6 years
- System design
- Product management
- Paid parental leave
- Health insurance
Quick Apply
Federal Civilian Solution Sales Executive- Identity and Security
ServiceNow —Washington, DC
- $126,350 - $208,500 a year
- Online Application
- Remote
- Residential
- Travel
- Fair chance
- Employee stock purchase plan
- Health insurance
Quick Apply
Applied AI Architect, GTM
Braze —Chicago, IL
- $117,000 - $206,000 a year
- 6 years
- System design
- Product management
- Paid parental leave
- Health insurance
Quick Apply
Senior FX Ops Payment Analyst
Mphasis Limited —Hicksville, NY
- $25 - $30 an hour
- Overtime
- Mid-level
- Office
- Finance
- Paid parental leave
- Health savings account
Quick Apply
Senior FX Ops Payment Analyst
Mphasis Limited —Troy, MI
- $28 - $32 an hour
- Overtime
- Mid-level
- Office
- Finance
- Paid parental leave
- Health savings account
Quick Apply
Project Executive- On Island
Suffolk Construction Company, Inc. —Charlotte Amalie, VI
- Full-time
- Construction site
- Office
- Bachelor's degree
- Commuter assistance
- Fuel card
Applied AI Architect, GTM
Braze —Austin, TX
- $111,000 - $195,000 a year
- 6 years
- System design
- Product management
- Paid parental leave
- Health insurance
Quick Apply
Senior Security Engineer, Security Operations - Moveworks
ServiceNow —Mountain View, CA
- Online Application
- Remote
- Residential
- APIs
- Fair chance
Quick Apply
Manager - Advanced Analytics
Penske Truck Leasing and Logistics —Reading, PA
- Computer science
- Computer Science
- System design
Director, Commercial Strategy & Buying Programs
Okta —San Francisco, CA
- $224,000 - $308,000 a year
- Hybrid work
- Computer Science
- Marketing
- Finance
Quick Apply
12d
Product & Segment Marketing Manager-Insurance
Seek Now —Atlanta, GA
- Full-time
- Senior level
- Communication skills
- AD&D insurance
- Disability insurance
Quick Apply
Director, Commercial Strategy & Buying Programs
Okta —Bellevue, WA
- $224,000 - $308,000 a year
- Hybrid work
- Computer Science
- Marketing
- Finance
Quick Apply
12d
Product Manager, CX: IFS Loops
IFS —Palo Alto, CA
- $180,000 - $200,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Product management
Quick Apply
Senior AI Ops Engineer
Leidos —Fort Belvoir, VA
- $131,300 - $237,350 a year
- Full-time
- Azure
- Management
- System design

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Customer Support Representative (Bank)

High Plains Bank -
Leadville, CO

Quick Apply

Job Details

Full-time
$17 - $22 an hour
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Life insurance

Qualifications

Written communication
Clear verbal communication
Multitasking
Bank teller experience
High school diploma or GED
Customer support
Community relationship building
Cash handling

Full Job Description

High Plains Bank is an authentic, community-driven bank serving Colorado. We are compassionate problem-solvers and craft bankers, committed to understanding the unique needs of each customer and tailoring solutions to optimize their financial well being. We empower each other as leaders and embrace a growth mindset, fostering a supportive environment where everyone feels valued, has the opportunity to thrive and the ability to get things done.

We are looking for a positive and personable individual who naturally takes initiative and leads by example to join our Leadville team as a Customer Support Representative.

Your Mission

You are the heart of our Leadville branch, helping customers with their needs and making a real impact on their lives. By building genuine connections, you go beyond traditional service, acting as a financial coach to empower them to make informed decisions and achieve their financial goals. Your positive attitude and eagerness to learn shine through as you grow within our supportive team.

What Sets You Apart

You are someone who truly loves helping others. You are a natural at building relationships, have a passion for delivering exceptional service, and bring a natural leadership quality to everything you do. You thrive in a collaborative environment on a close-knit team where you lift those around you. Your communication skills are excellent, allowing you to tackle customer or team issues with patience, understanding, and ownership. You're a resourceful, problem-solver who quickly understands customer needs, taking the initiative to ask thoughtful questions and find the right solutions. You see every mistake as a learning opportunity, and you are always looking for ways to serve, lead, and build relationships within the community.

Your Day-to-Day

No two days are the same as a CSR, and that's what makes it exciting! Communication with customers may be face-to-face, on the phone, or even in secure online chat. In addition to efficiently processing various types of transactions, you will skillfully identify and understand customer needs, knowing when to connect them with a specialized expert for specific questions. You will also be responsible for maintaining accurate records, balancing cash, and keeping customer support running smoothly. To protect both our customers and the bank, you’ll verify documents and be on the lookout for fraud. It's a team effort, where everyone pitches in, communicates openly, and anticipates each other's needs.

What you bring to High Plains Bank

Experience

1 year of prior customer support experience
Cash handling experience is a plus
Past banking experience is a plus

Qualifications

High School diploma or equivalent

Knowledge and Skills

Excellent professional written and verbal communication skills
Ability to multitask efficiently
Spanish-speaking is a plus
Familiarity with Google Workspace is a plus

Accountabilities of the position

Key Accountabilities

Deliver Exceptional Customer Experiences: Serve as the primary face of the branch, providing warm, professional, and personalized face-to-face engagement that reinforces community roots.
Process Transactions Accurately: Efficiently handle customer transactions, including deposits, withdrawals, and loan payments, while strictly adhering to bank procedures and regulations.
Provide Financial Relationship Management: Build strong relationships to understand customer needs, guide them toward the best financial solutions, and empower them to achieve their goals.
Promote Bank Products & Lifecycle Support: Maintain a deep understanding of the full product suite (personal to small business) to support customers through their entire lifecycle, including opening accounts, managing maintenance, and handling complex transitions.
Identify Referrals & Financial Solutions: Proactively recognize customer needs and facilitate warm hand-offs to internal experts for specialized needs like Loans, Treasury Management Services or Trust & Wealth Management.
Resolve Issues & Cross-Collaborate: Take ownership of customer concerns by utilizing all available resources to find solutions before escalating, and seamlessly connect customers with subject matter experts when needed.
Practice Empathetic & Active Communication: Communicate clearly and respectfully across in-person, phone, and secure chat channels; practice active listening and genuine empathy to understand the root of customer challenges.

Other Responsibilities

Risk Management & Fraud Prevention: Verify documents, identify potential fraud, and take full responsibility for handling cash, sensitive documents, and customer privacy with the highest integrity.
Escalate Security & Compliance Issues: Collaborate immediately with Ops Support and Enterprise Risk Teams regarding suspicious activity to protect customer assets and the bank's reputation.
Support Digital Adoption: Partner with the HPBGO team to ensure smooth customer transitions between physical and digital banking channels, provide user experience feedback, and promote digital tool adoption.
Manage Branch Workflow: Monitor customer wait times and branch traffic, proactively communicating with the Branch Manager to resolve on-site bottlenecks.
Commit to Continuous Improvement: Maintain open communication with teams to stay updated on policy changes, continuously expand banking knowledge, and contribute to improving branch processes and workflows.

What High Plains Bank brings to you

The opportunity to work for a community driven, employee owned business
Highly competitive PTO, retirement and health care
Opportunities for growth, development and learning
Tuition Reimbursement

Target compensation range

$17.00-$22.00 per hour based on experience and qualifications - other factors may be considered

Physical Requirements

Prolonged periods of standing and working on a computer

Location and Schedule

In person, at our Leadville, CO location
8-5 Monday - Friday

High Plains Bank is proud to be an Equal Opportunity Employer

Member FDIC

Pay: $17.00 - $22.00 per hour

Benefits:

401(k) 6% Match
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Application Question(s):

Are you local to our Leadville, CO community?

Work Location: In person

Quick Apply

Refine Your Search

Ops Enterprise Services jobs

Customer Support Representative (Bank)

Team Lead Solutions Consultant, Financial Services

Team Lead Solutions Consultant, Financial Services

Software Engineering Mgr Sr (Sanctions Screening & AML Technology)

Team Lead Solutions Consultant, Financial Services

Applied AI Architect, GTM

Applied AI Architect, GTM

Federal Civilian Solution Sales Executive- Identity and Security

Applied AI Architect, GTM

Senior FX Ops Payment Analyst

Senior FX Ops Payment Analyst

Project Executive- On Island

Applied AI Architect, GTM

Senior Security Engineer, Security Operations - Moveworks

Manager - Advanced Analytics

Director, Commercial Strategy & Buying Programs

Product & Segment Marketing Manager-Insurance

Director, Commercial Strategy & Buying Programs

Product Manager, CX: IFS Loops

Senior AI Ops Engineer

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