Top 36 PFS Jobs | SimplyHired

Customer Service Representative
PFS Group —Crystal City, TX
- $13 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Disability insurance
- Health insurance
Account Executive
Imperial PFS —Amherst, NY
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 2 years
Quick Apply
Junior Sales Executive
Imperial PFS —Louisville, KY
- Remote
- Leadership
- 2 years
- Communication skills
- Paid training
- Wellness program
Quick Apply
Sales Executive
Imperial PFS —San Francisco, CA
- $90,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Leadership
- Communication skills
- Paid training
- Wellness program
Quick Apply
8d
Analytics Engineer
Imperial PFS —Edwardsville, IL
- $88,000 - $117,000 a year
- Full-time
- Hybrid work
- Mid-level
- 2 years
- Communication skills
Quick Apply
Customer Account Specialist
Imperial PFS —Amherst, NY
- $42,000 - $56,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Organizational skills
- Paid training
- Wellness program
Quick Apply
Client Resolution Specialist
Imperial PFS —Jersey City, NJ
- $58,000 - $77,000 a year
- Full-time
- Mid-level
- Communication skills
- Paid training
- Wellness program
Quick Apply
Account Resolution Specialist
Imperial PFS —Jersey City, NJ
- $58,000 - $77,000 a year
- Full-time
- Mid-level
- Communication skills
- Paid training
- Wellness program
Quick Apply
Account Executive Support Specialist
Imperial PFS —Amherst, NY
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organizational skills
- Experience equivalent to degree accepted
- Continuing education credits
Quick Apply
Software Engineer IV - Azure
Imperial PFS —Kansas City, MO
- Full-time
- Computer science
- 5 years
- Experience equivalent to degree accepted
Quick Apply
Enterprise Leadership Associate
Imperial PFS —Kansas City, MO
- Hybrid work
- 7 years
- Mid-level
- Analysis skills
- Paid training
- Wellness program
Quick Apply
8d
Leadership Development Associate
Imperial PFS —Amherst, NY
- $51,000 - $67,000 a year
- Full-time
- Analysis skills
- Organizational skills
- 1 year
- Paid training
- Wellness program
Quick Apply
Senior Security AI Engineer
Imperial PFS —Kansas City, MO
- Full-time
- 7 years
- Senior level
- Leadership
Quick Apply
Porter
PFS Group —Crystal City, TX
- $12.50 an hour
- Part-time
- Background check
- Computer literacy
- Pass drug screening
Lead Generation & Inside Sales Specialist
Prepare for Success PFS —Appleton, WI
- $18 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- On-the-job training
Quick Apply
Pool Repair Technician
PFS Pool Services —Los Gatos, CA
- $22 an hour
- Full-time
- Mid-level
- Residential
- Commercial
- Paid time off
- Flexible schedule
Quick Apply
Manufactured Structures Quality Auditor
PFS TECO An NFPA Global Solutions Company —Pennsylvania
- $60,000 - $65,000 a year
- Construction site
- Computer literacy
- Mid-level
Quick Apply
Life Insurance Agent
Perez Producers Financial Services PFS —Tucson, AZ
- $50,000 - $100,000 a year
- Part-time
- Background check
- No experience needed
- Office
- Opportunities for advancement
- Life insurance
Quick Apply
Internal Auditor
Imperial PFS —Kansas City, MO
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Travel
- Paid training
- Wellness program
Quick Apply
2d
BP Senior Engineer
PFS TECO An NFPA Global Solutions Company —Cottage Grove, WI
- $100,000 - $115,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Laboratory experience
Quick Apply

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Customer Service Representative

PFS Group -
Crystal City, TX

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Job Details

Full-time
$13 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Debt collection phone call
Computer operation
Spanish
Managing customer accounts
Patient question and concern management
Phone communication
Computer literacy
Health insurance customer support
English
Financial issue resolution
Debt collection payment plan
Customer engagement
Computer skills
Billing issue inquiries
Handling account queries
Patient data collection
Epic
Medical debt collection accounts
Communication skills
Entry level
Bill payment support
Patient collections management
Client interaction via phone calls

Full Job Description

At PFS Group, one of the nation’s fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer service. As a Customer Service Representative (CSR), you will play a key role in our call center by assisting patients with account questions, setting up payment plans, and providing thoughtful, attentive care. This is your opportunity to join a growing, friendly, and mission-driven team that values outstanding customer service, rewards strong performance, and is committed to doing the right thing for every patient.

Job Responsibilities

Communicate with patients by phone to resolve account balances
Help patients understand their bill and assist with payment options
Accurately document conversations and collect and verify patient information
Interact with patients over the phone, aiming to achieve first-call resolution by demonstrating empathy, patience, and professionalism
Meet daily and monthly performance metrics including call volume and quality
Collaborate with team leads and trainers to grow your knowledge and effectiveness

Qualifications and Skills

Customer service mindset and strong verbal communication skills
Ability to stay calm under pressure and handle sensitive conversations
Computer literacy (navigating multiple systems at once)
Experience in a call center or high-volume phone environment preferred
Healthcare or insurance background is a plus
CUBS, EPIC, or similar platform experience is a plus
Bilingual (Spanish/English) is a plus

Benefits

Earn up to $450 per month through our performance bonus program
10 days PTO in your first year
Paid birthday off after your first year
Medical, dental, and vision insurance
401(k) retirement plan with company match
Company-provided life insurance and long-term disability
Weekday-only call center: no nights or weekends (variety of shifts available)
Referral bonus program
Friendly, mission-driven workplace with opportunities to grow

Workplace Expectations and Requirements

Employment is contingent upon successfully passing a pre-employment background check and drug screening
Professional appearance and conduct are expected at all times
PFS Group is a non-smoking workplace
Candidates must be legally authorized to work in the United States
This position is based on-site at our call center for the first 90 days
Remote work opportunities may be available after 90 days, contingent upon meeting performance, quality, and attendance standards

Ready to grow your career with purpose? Apply today and join one of the nation’s fastest-growing patient financial services companies!

Apply Now

Refine Your Search

PFS jobs

Customer Service Representative

Account Executive

Junior Sales Executive

Sales Executive

Analytics Engineer

Customer Account Specialist

Client Resolution Specialist

Account Resolution Specialist

Account Executive Support Specialist

Software Engineer IV - Azure

Enterprise Leadership Associate

Leadership Development Associate

Senior Security AI Engineer

Porter

Lead Generation & Inside Sales Specialist

Pool Repair Technician

Manufactured Structures Quality Auditor

Life Insurance Agent

Internal Auditor

BP Senior Engineer

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