About Us:
At PDS, we pride ourselves on being a locally owned and operated company that offers a supportive, team-oriented work environment where our employees can thrive. We are dedicated to providing a healthy work-life balance and fostering professional growth. Join us and be part of a company that values its people and their well-being.
Why Join Us?
Locally Owned and Operated: Work with a company that values personal connections and offers local management support. Unlike national firms, you won't be just a number here.
Work-Life Balance: Enjoy a 4-day work week with a hybrid work option after 60 days.
Company Cell Phone: Keep your personal and business calls separate with a company-provided cell phone for work-related communications.
Supportive Environment: Work in a collaborative and team-oriented atmosphere.
Professional Development: Opportunities for career growth and development.
Position Overview:
We are seeking a qualified and proactive Portfolio Community Manager to oversee a portfolio of communities. This role requires a professional with a minimum of 3 years of HOA community management experience, including oversight of single-family homes, condominium and townhome associations. The ideal candidate will hold a CMCA certification or higher through CAI and possess a strong working knowledge of Arizona state laws and regulations governing community associations.
Key Responsibilities:
Community Management: Oversee daily operations of assigned communities.
Property Inspections: Conduct regular inspections of properties within the portfolio to ensure upkeep and identify any issues.
Vendor Management: Employ and oversee contracts for services of security, maintenance, grounds keeping and other third-party vendors.
Accounting Functions: Direct accounting functions, approve invoices, and review monthly financials and collection reports.
Board Communication: Prepare monthly board packets and plan, schedule, and attend HOA meetings.
Budget Preparation: Prepare annual budgets and monitor financial performance.
Resident and Vendor Interaction: Interact with homeowners, vendors, and board members via phone calls and email, addressing inquiries and concerns.
Education and Support: Provide education and support to board members to help them understand their roles and responsibilities.
Operational Efficiency: Implement and monitor property budgets, manage expenses, and ensure efficient operations.
Qualifications:
- Minimum 3 years experience as an HOA Community Manager is required
- Candidates with 5+ years experience will be considered for a Senior Manager level
- Strong leadership and team management skills
- Ability to handle multiple tasks and prioritize effectively
- Excellent customer service skills
- Positive and professional attitude
- Working knowledge of Word and Excel
- Superior written and verbal communication skills
- Master of conflict resolution
- Experience with TOPS and/or SmartWebs a plus
- CMCA designation or higher is a plus
- Clean driving record
- Reliable transportation
Additional Benefits:
- Health, dental, vision and life insurance
- 401K matching
- Reimbursement for any training or education needed to complete development
- CAI memberships/education are paid by the company
- Flexible work schedule Monday-Thursday with occasional Friday
- Hybrid work schedule after 60 days
- Company paid gas card for 100% of fuel purchases
- Company paid cell phone
- Casual dress code
Related keywords: property manager, property management, manager, community manager, HOA
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- What is the CAI designation that you hold?
Experience:
- HOA Community Management: 2 years (Required)
Ability to Commute:
- Glendale, AZ 85308 (Required)
Work Location: Hybrid remote in Glendale, AZ 85308
