Top 46 Protective Life Jobs

Customer Experience Advocate
Protective —Nebraska
- $41,600 - $45,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid training
- Paid parental leave
Quick Apply
Retirement Customer Support Specialist
Protective —Birmingham, AL
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
3d
Senior Application Development - The Administrator (ADMI)
Protective —Remote
- $85,000 - $125,000 a year
- Full-time
- Remote
- System design
- Research
- Java
- Paid parental leave
- Disability insurance
Quick Apply
Sr Engineer - Licensing, Contracting and Compensation
Protective —Remote
- $100,000 - $128,667 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- SQL
- Paid parental leave
- Disability insurance
Quick Apply
10d
Automotive Sales & Service Representative (StarGard)
Protective —Remote
- $100,000 - $120,000 a year
- Extended hours
- Dealership
- Computer literacy
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
Compliance Analyst II - Employee Benefits Division
Protective —Remote
- $63,500 - $83,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
Sr Engineer Application Development – Power Platform
Protective —Remote
- $84,000 - $128,667 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Disability insurance
Quick Apply
Regional Vice President, Sales- Employee Benefits Division (Northeast Territory)
Protective —Remote
- $175,000 a year
- Full-time
- Remote
- 5 years
- Mentoring
- Recruiting
- Paid parental leave
- Disability insurance
Quick Apply
Business Systems Analyst - IT Planning & Engagement
Protective —Remote
- $63,500 - $75,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid parental leave
- Disability insurance
Quick Apply
8d
Sr Associate Sales Trainer - Employee Benefits
Protective —Remote
- $76,500 - $100,000 a year
- Full-time
- Remote
- Microsoft Excel
- 5 years
- Master's degree
- Paid parental leave
- Disability insurance
Quick Apply
Regional Vice President - Annuity Division - Iowa and Nebraska
Protective —Remote
- $60,750 a year
- Full-time
- Remote
- 5 years
- Bachelor of Science
- Senior level
Quick Apply
4d
Regional VP - Annuity Division - Eastern PA-Southern NJ
Protective —Remote
- $60,750 a year
- Full-time
- Remote
- 5 years
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Director, Account Management (Asset Protection Division)
Protective —Remote
- $150,000 a year
- Full-time
- Clean driving record
- Dealership
- Bachelor's degree
- Paid parental leave
- Disability insurance
Quick Apply
Senior Business Systems Analyst - IT Planning & Engagement
Protective —Remote
- $76,500 - $112,000 a year
- Full-time
- Remote
- 5 years
- Research
- Analysis skills
- Paid parental leave
- Disability insurance
Quick Apply
8d
Lead Cloud Architect
Protective —Birmingham, AL
- $122,000 - $150,000 a year
- Full-time
- Remote
- Computer Science
- System design
- HIPAA
- Paid parental leave
- Disability insurance
Quick Apply
Document Management Processor
Protective —Birmingham, AL
- $41,600 a year
- Full-time
- Microsoft Word
- Customer service
- Office
- Paid parental leave
- Disability insurance
Quick Apply
Senior Director- Treasury & Capital Markets
Protective —Birmingham, AL
- $135,000 - $170,000 a year
- Full-time
- Hybrid work
- 7 years
- CPA
- Office
- Paid parental leave
- Disability insurance
Quick Apply
Regional VP - Annuity Division - Wisconsin
Protective —Remote
- $60,750 a year
- Full-time
- Remote
- 5 years
- Bachelor of Science
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Associate II, Training - Ops Performance Enablement
Protective —Remote
- $66,000 - $75,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- 3 years
- Paid parental leave
- Disability insurance
Quick Apply
1d
Strategic Platform Administrator – SAP Role Administration
Protective —Remote
- $77,000 - $94,820 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Disability insurance
Quick Apply
1d

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Customer Experience Advocate

Protective -
Nebraska

Quick Apply

Job Details

Full-time
$41,600 - $45,000 a year

Benefits

Paid training
Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Pension plan
Work from home
Parental leave
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Life insurance
Retirement plan

Qualifications

High school diploma or GED

Full Job Description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

At Protective Life, our Customer Experience Advocate Team (CXAT) plays a vital role in delivering exceptional service and support for our policyholders and partners. As a Customer Experience Advocate, you will be the trusted resource for handling inquiries that require in-depth product knowledge and precision. This position calls for strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. You’ll interpret customer needs, provide accurate resolutions, and exercise sound judgment while managing sensitive information-all while contributing to our mission of creating a positive, professional experience for every customer interaction.

Job Responsibilities:

Communicate with customers via phone, email, and chat, using multiple software tools to navigate policy details, research products, and deliver effective solutions in a fast-paced environment.
Accurately document and resolve customer requests for account information and updates while educating customers on digital tools for future self-service.
Consistently meet or exceed established call center, team, and individual performance goals.
Identify and escalate trends or opportunities to improve the overall customer experience across multiple interactions.
Other duties as assigned.

Skills & Abilities:

Communication & Interpersonal Skills: Excellent written and verbal communication, active listening, adaptability to customer needs, and ability to manage conversations confidently.
Customer Focus: Committed to delivering exceptional experiences, empathizing with customers, and advocating for process improvements to reduce effort.
Technical Proficiency: Skilled in navigating multiple computer systems, learning new programs quickly, and adapting to technology changes in fast-paced environments.
Problem-Solving & Organization: Strong decision-making, time management, and detail orientation; proactive in identifying and resolving issues to enhance customer satisfaction.
Adaptability & Performance: Ability to meet department standards, work flexible shifts, and maintain focus under pressure while driving solutions and continuous improvement.

Experience:

Customer Service Expertise: 2+ years of experience delivering exceptional service in fast-paced environments, with proven ability to resolve issues and maintain customer satisfaction.
Industry Knowledge & Education: High school diploma required; prior experience in annuity, retirement, or finance industry preferred, supported by relevant training or certifications.

Protective’s targeted salary range for this position is $41,600 to $45,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

#IND123

Minimum internet performance standards may apply for this role.

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits:

401(k)
401(k) 5% Match
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Retirement plan
Vision insurance
Volunteer time off
Work from home

Work Location: Remote

Quick Apply

Refine Your Search

Protective Life jobs

Customer Experience Advocate

Retirement Customer Support Specialist

Senior Application Development - The Administrator (ADMI)

Sr Engineer - Licensing, Contracting and Compensation

Automotive Sales & Service Representative (StarGard)

Compliance Analyst II - Employee Benefits Division

Sr Engineer Application Development – Power Platform

Regional Vice President, Sales- Employee Benefits Division (Northeast Territory)

Business Systems Analyst - IT Planning & Engagement

Sr Associate Sales Trainer - Employee Benefits

Regional Vice President - Annuity Division - Iowa and Nebraska

Regional VP - Annuity Division - Eastern PA-Southern NJ

Director, Account Management (Asset Protection Division)

Senior Business Systems Analyst - IT Planning & Engagement

Lead Cloud Architect

Document Management Processor

Senior Director- Treasury & Capital Markets

Regional VP - Annuity Division - Wisconsin

Associate II, Training - Ops Performance Enablement

Strategic Platform Administrator – SAP Role Administration

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