Desktop Support Technician II
Psomas —Los Angeles, CA
- $25 - $32 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Transportation Planner
Psomas —Seattle, WA
- $36 - $50 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
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Tech Services Project Manager
Psomas —Riverside, CA
- $115,000 - $140,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Computer Science
- 5 years
- Paid holidays
- Health insurance
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Office Engineer / Field Engineer
Psomas —Novato, CA
- $40 - $51 an hour
- Full-time
- Construction site
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
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On-Call Archaeological Field Technician (Part-Time)
Psomas —Tacoma, WA
- $27.00 - $36.04 an hour
- Part-time
- Clean driving record
- Construction site
- Mid-level
- 401(k) matching
- Employee stock ownership plan
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Experienced Office Engineer / Field Engineer
Psomas —Chico, CA
- $45 - $55 an hour
- Full-time
- Construction site
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Civil Engineer Designer | Transportation
Psomas —Roseville, CA
- $36 - $50 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
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Project Engineer / Civil Engineer – Site/Land Development/Public Works
Psomas —San Diego, CA
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Bachelor's degree
- Paid holidays
- Health insurance
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Land Surveyor III
Psomas —Roseville, CA
- $40 - $55 an hour
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Health insurance
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Assistant Construction Manager - Wastewater
Psomas —Sunnyvale, CA
- $135,200 - $168,480 a year
- Full-time
- Construction site
- 5 years
- Mid-level
- Paid holidays
- Health insurance
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Transportation Practice Leader - Construction Management
Psomas —Los Angeles, CA
- $185,000 - $220,000 a year
- Full-time
- Hybrid work
- Civil engineering
- Construction site
- 11+ years
- Paid holidays
- Health insurance
Quick Apply
Land Survey Project Manager
Psomas —Los Angeles, CA
- $150,000 - $175,000 a year
- Full-time
- Hybrid work
- 3 years
- Mentoring
- Contracts
- Health savings account
- Paid holidays
Quick Apply
Senior Project Manager / Civil Engineer - Water Infrastructure
Psomas —Roseville, CA
- $160,000 - $200,000 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
Project Surveyor
Psomas —Roseville, CA
- $50 - $65 an hour
- Full-time
- Hybrid work
- Research
- Analysis skills
- Team management
- Paid holidays
- Health insurance
Quick Apply
Project Manager | Civil Engineering (Site Development / Public Works)
Psomas —Riverside, CA
- $125,000 - $160,000 a year
- Full-time
- Hybrid work
- Civil engineering
- Office
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Construction Inspector - Transportation
Psomas —Santa Ana, CA
- $65.95 - $65.97 an hour
- Full-time
- Construction site
- High school diploma or GED
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Senior Transportation Resident Engineer
Psomas —Los Angeles, CA
- $150,000 - $215,000 a year
- Full-time
- Hybrid work
- Civil engineering
- Construction site
- Office
- Paid holidays
- Health insurance
Quick Apply
Water and Sewer Utilities Discipline Lead (PNW)
Psomas —Tacoma, WA
- $185,000 - $205,000 a year
- Full-time
- Hybrid work
- 11+ years
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Survey Crew Chief
Psomas —South Jordan, UT
- $25 - $35 an hour
- Full-time
- Construction site
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Project Manager / Civil Engineer - Water Infrastructure
Psomas —South Jordan, UT
- Full-time
- Hybrid work
- Office
- Master's degree
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply

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Desktop Support Technician II

Psomas -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$25 - $32 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee stock ownership plan
Life insurance

Qualifications

Authentication
Mobile device support
IT user and group management
GPO
Windows
Printer (troubleshooting support)
Microsoft System Center
High school diploma or GED
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Computer management
Azure AD
SharePoint
Technical customer support for office equipment
UEM
Identity and access management (IAM) solutions
Desktop administration
Peripheral hardware support
Intune

Full Job Description

Desktop Support Technician II

Own Your Future at Psomas

Join a 100% employee-owned firm built for long-term thinking, shared success, and meaningful impact.

As our Desktop Support Technician II for our IT team in Los Angeles, you'll play a key role supporting Psomas employees across assigned regional offices. In this hands-on support position, you'll provide frontline technical assistance, troubleshoot day-to-day technology issues, and help ensure employees have a reliable and seamless technology experience.

Why Psomas

Shared Success: An ownership culture that rewards long-term thinking and doing what's right.
Retirement Benefits: Company-funded ESOP + 401(k) with immediate match.
Career Growth: Clear pathways, coaching, training, and professional development opportunities.
People-First Culture: Collaborative teams that value teamwork and invest in employee success.
DTLA Perks: Company-paid parking in downtown Los Angeles.
Meaningful Work: Support the technology and systems that help teams successfully deliver impactful projects and services across the organization.

What You'll Do

As our Desktop Support Technician II, you will provide technical support while helping maintain a reliable, secure, and efficient IT environment. You will support Windows devices, Microsoft 365, engineering applications, and endpoint management solutions while assisting with day-to-day IT operations. This role requires strong troubleshooting abilities, excellent communication skills, and the ability to effectively prioritize multiple support requests.

End User Support & Troubleshooting
Provide technical support for desktops, laptops, mobile devices, printers, peripherals, and conference room technology. Troubleshoot hardware, software, operating system, network connectivity, and printing issues while delivering exceptional customer service both remotely and onsite.
Microsoft 365 & User Administration
Support and administer Microsoft 365 services, including Outlook, Teams, OneDrive, SharePoint, and Microsoft Entra ID. Manage user accounts, licensing, password resets, multi-factor authentication, and user onboarding and offboarding through Active Directory and Microsoft Entra ID.
Endpoint & Systems Support
Deploy, configure, and maintain Windows endpoints using Microsoft Intune and Microsoft Endpoint Configuration Manager (SCCM/MECM). Support Windows 10/11, Microsoft Office, business applications, and engineering software, including Autodesk products.
Active Directory & Group Policy
Support Active Directory administration, including user and group management, security permissions, and Group Policy troubleshooting to help maintain a secure and consistent desktop environment.
Documentation & Ticket Management
Maintain accurate documentation of incidents, requests, and resolutions within the IT ticketing system. Effectively prioritize work, communicate status updates, and ensure timely resolution of support requests.
Team Collaboration & Operational Support
Partner with IT, HR, and business teams to support employee onboarding, equipment deployments, office technology initiatives, and IT projects. Provide occasional after-hours support as needed.

Required Qualifications

High School Diploma or GED required; Associate degree in Information Technology or related field preferred.
4+ years of desktop support experience in an enterprise Windows environment.
Experience supporting and administering Microsoft 365.
Working knowledge of Active Directory, Microsoft Entra ID, Group Policy, Microsoft Intune, and SCCM/MECM.
Experience supporting Windows 10/11, Microsoft Office, printers, mobile devices, and business applications.
Strong troubleshooting, technical, analytical, and problem-solving skills.
Excellent written and verbal communication skills with a strong customer service focus.
Proven ability to prioritize multiple tasks and manage competing priorities in a fast-paced environment.
Ability to travel between regional offices and provide occasional after-hours support.

Preferred Qualifications

Experience supporting Autodesk products such as AutoCAD, Civil 3D, or Revit.
Experience working in an engineering, architecture, or consulting environment.
Microsoft certifications related to Microsoft 365, Windows, or Endpoint Management are a plus.

Compensation & Benefits

Compensation: $25-$32/hour (commensurate with experience)
Time Off: 3 weeks PTO plus 8 paid holidays
Career Development: Career pathing, ongoing training, and professional development opportunities
Total Rewards: Comprehensive medical, dental, and vision coverage for employees and qualifying family members, along with employee ownership and retirement benefits.

Our Hiring Approach

Our recruiting team reviews every application personally and will keep candidates informed throughout the process. If a candidate's background aligns with what we need, we'll reach out to discuss next steps.

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Quick Apply

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