Top 38 Qualys Jobs | SimplyHired

Technical Support Engineer
Qualys —Raleigh, NC
- Full-time
- Spanish
- Computer science
- Azure
Director, SOX
Qualys —Foster City, CA
- $175,000 - $190,000 a year
- Full-time
- Management
- CPA
- Office
Lead Program Manager, IT PMO
Qualys —Foster City, CA
- $145,000 - $165,000 a year
- Full-time
- Computer Science
- 11+ years
- Office
Senior Manager, Accounting
Qualys —Foster City, CA
- $150,000 - $175,000 a year
- Full-time
- CPA
- ERP systems
- Office
Technical Escalation Manager
Qualys —Raleigh, NC
- Full-time
- 8 years
- Senior level
- Communication skills
Technical Account Manager
Qualys —Illinois
- Full-time
- Remote
- 5 years
- HIPAA
- Business development experience
Principal Subject Matter Expert, Scanning Technologies
Qualys —Colorado
- $140,000 - $175,000 a year
- Full-time
- Remote
- 6 years
- Continuous improvement
- Product management
Principal Product Manager, HR (Workday) Systems
Qualys —Foster City, CA
- $185,000 - $215,000 a year
- Full-time
- Master's degree
- 8 years
- Bachelor's degree
Senior Technical Account Manager
Qualys —Pennsylvania
- Full-time
- 5 years
- HIPAA
- Business development experience
Account Executive, Public Sector
Qualys —Washington, DC
- Full-time
- Remote
- Mid-level
- Travel
- 4 years
12d
Account Executive
Qualys —Texas
- Full-time
- Remote
- 5 years
- HIPAA
- Travel
Director/Sr Director, Product Management, Risk-Based Vulnerability Mgmt (RBVM)
Qualys —Foster City, CA
- $210,000 - $240,000 a year
- Full-time
- DevOps
- Product management
- Mentoring
Revenue Operations Manager
Qualys —Raleigh, NC
- Full-time
- 8 years
- Analysis skills
- Senior level
Principal AI Platform Architect
Qualys —Foster City, CA
- $185,000 - $220,000 a year
- Full-time
- Azure
- 11+ years
- SQL
Senior Product Manager, Security Research
Qualys —Foster City, CA
- $145,000 - $175,000 a year
- Full-time
- Computer Science
- Research
- Office
Director, Product Management - Agentic AI Platform & Security
Qualys —Foster City, CA
- $210,000 - $240,000 a year
- Full-time
- 6 years
- Research
- Office
Lead Software Engineer - Sustenance and Tools Engineering
Qualys —Foster City, CA
- $155,000 - $165,000 a year
- Full-time
- 7 years
- Computer Science
- Continuous improvement
Director, Product Management - Technology Alliances & Marketplace
Qualys —Foster City, CA
- $210,000 - $240,000 a year
- Full-time
- Office
- Product management
- Senior level
Technical Account Manager, Federal
Qualys —Tennessee
- Full-time
- 5 years
- Business development experience
- Bachelor's degree
Senior Director of Subject Matter Expert – CTEM, RBVM, ASPM – Risk Operation Center (ROC)
Qualys —Foster City, CA
- $200,000 - $235,000 a year
- Full-time
- Azure
- 11+ years
- Research

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Technical Support Engineer

Qualys -
Raleigh, NC

Apply Now

Job Details

Full-time

Qualifications

Authentication
Spanish
Network analyzers
IT user and group management
Vulnerability assessment tools
English
Windows
Reporting and dashboarding tools
Log analysis tools
WAN
Windows support
SSH
Apache
Vuls
Stakeholder relationship building

Full Job Description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Technical Support Engineer ( Bilingual : English / Spanish )

The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. The Technical Support Engineer (TSE) works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transactions. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, that addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role. The TSE will provide support via phone, email, and WebEx focused on the Qualys Cloud Agent used in conjunction with the Qualys Services.

We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. The Technical Support Engineer acts as the main point of contact regarding technical issues and will work directly with Development and QA teams to facilitate resolution. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support, and is technically motivated.

Qualifications
The ideal candidate will have strong hands-on networking knowledge and have at least 1-2 years of previous experience in a technical support role and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH or equivalent are preferred. The applicant will have a deep understanding of network services, and how they work from a protocol/configuration level.

Required:

1-2 years of experience in a technical support role.
Unix/Linux experience in an enterprise environment.
In-depth TCP/IP understanding.
LAN/WAN infrastructures.
Common OS services(IIS, BIND, Apache, AD, WINS, Samba, SSH).
Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
Windows Active Directory authentication and security.
Knowledge of Samba/Active Directory integration
CIFS, DNS, ACL, server/client configuration.
Outstanding troubleshooting and analytical skills.
Excellent written and verbal communication skills.
Splunk usage including but not limited to log queries and report/dashboard generation
Bachelor of Science, preferably with a major in Computer Science or equivalent experience

Fluent in both English and Spanish (written and verbal) to effectively support our customers

Preferred:

Knowledge of Cloud Platforms AWS, Azure, and GCP user management
Experienced with packet capture review and diagnosis.
Previous API support and Regex knowledge.
Scripting experience (Bash, Python)
Knowledge of major web server software (IIS, Apache, WebSphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
Oracle and Microsoft SQL knowledge highly desirable.
CCNA, MCSE, CISSP, CompTIA Security , and CEH highly desirable.

Experience with Customer Support and Development Tools (Salesforce, Jira, etc.)

Qualys is an Equal Opportunity Employer, please see our EEO policy.

Apply Now

Refine Your Search

Qualys jobs

Technical Support Engineer

Director, SOX

Lead Program Manager, IT PMO

Senior Manager, Accounting

Technical Escalation Manager

Technical Account Manager

Principal Subject Matter Expert, Scanning Technologies

Principal Product Manager, HR (Workday) Systems

Senior Technical Account Manager

Account Executive, Public Sector

Account Executive

Director/Sr Director, Product Management, Risk-Based Vulnerability Mgmt (RBVM)

Revenue Operations Manager

Principal AI Platform Architect

Senior Product Manager, Security Research

Director, Product Management - Agentic AI Platform & Security

Lead Software Engineer - Sustenance and Tools Engineering

Director, Product Management - Technology Alliances & Marketplace

Technical Account Manager, Federal

Senior Director of Subject Matter Expert – CTEM, RBVM, ASPM – Risk Operation Center (ROC)

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