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Sr. Document Production Associate (Tuesday - Saturday 10am-7pm ET)
RR Donnelley —Wheeling, WV
- $17.02 - $23.46 an hour
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14h
Document Production Associate (Monday-Friday, 12pm-9pm)
RR Donnelley —Wheeling, WV
- $15.91 - $21.63 an hour
- Full-time
- Writing skills
- Pass drug screening
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Hybrid Senior Document Production Associate (Sunday - Wednesday 6:00 a.m. - 5:00 p.m.)
RR Donnelley —Wheeling, WV
- $17.02 - $23.46 an hour
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
7d
Document Production Associate (1st, 2nd, and 3rd Shifts Available)
RR Donnelley —Wheeling, WV
- $15.91 - $21.63 an hour
- Full-time
- Hybrid work
- Writing skills
- Pass drug screening
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Hybrid Senior Document Production Associate (Monday - Friday 8:00 a.m. - 5:00 p.m.)
RR Donnelley —Wheeling, WV
- $17.02 - $23.46 an hour
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
7d
Senior Proofreader (M-F, 8am-5pm)
RR Donnelley —Wheeling, WV
- $19.57 - $27.74 an hour
- Full-time
- Hybrid work
- Pass drug screening
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
8d
Front of House Lead
RR Donnelley —San Francisco, CA
- $23.51 - $33.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Presentation Design Associate - 1st Shift
RR Donnelley —Wheeling, WV
- $20.91 - $30.14 an hour
- Full-time
- Customer service
- Writing skills
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Senior Proofreader (M-F, 9am-6pm)
RR Donnelley —Wheeling, WV
- $19.57 - $27.74 an hour
- Full-time
- Hybrid work
- Pass drug screening
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
8d
Bindery Operator 2 (Cutter, Folder, Stitcher)
RR Donnelley —Smyrna, TN
- $18.17 - $27.80 an hour
- Full-time
- Pass drug screening
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Senior Designer - Investment Banking (Onsite)
RR Donnelley —New York, NY
- $91,800 - $146,800 a year
- Full-time
- 7 years
- Customer service
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Bindery Operator 1
RR Donnelley —Madison Heights, MI
- $16.25 - $17.18 an hour
- Overtime
- Basic math
- Pass drug screening
- Hand tools
- Disability insurance
- Health insurance
Quick Apply
Creative Project Manager/Workflow Coordinator (2nd Shift)
RR Donnelley —Columbus, OH
- $59,700 - $90,700 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Access
- Customer service
- Disability insurance
- Health insurance
Quick Apply
1d
Legal Proofreader - 2nd Shift (Hybrid)
RR Donnelley —Phoenix, AZ
- $17.65 an hour
- Overtime
- Hybrid work
- Pass drug screening
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Legal Priority Operator - 2nd Shift (Hybrid)
RR Donnelley —Phoenix, AZ
- $22.42 an hour
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Bindery Operator 3 - Foil Stamper Apprentice
RR Donnelley —Durham, NC
- $22 - $35 an hour
- Overtime
- Pass drug screening
- Hand tools
- Entry level
- Disability insurance
- Health insurance
Quick Apply
13d
Sr. Director - Compensation
RR Donnelley —Warrenville, IL
- $156,700 - $250,700 a year
- Full-time
- Remote
- 5 years
- Pass drug screening
- Research
- Disability insurance
- Health insurance
Quick Apply
Technical Support Manager (Hybrid)
RR Donnelley —Kansas City, MO
- $85,000 - $136,000 a year
- Full-time
- Hybrid work
- Writing skills
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Bindery Operator Apprentice
RR Donnelley —Pittsburgh, PA
- $18 a week
- Overtime
- Pass drug screening
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Collator Operator - 3rd Shift
RR Donnelley —Osage, IA
- $45,760 - $64,480 a year
- Overtime
- Pass drug screening
- Mid-level
- Assembly
- Disability insurance
- Health insurance
Quick Apply

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Sr. Document Production Associate (Tuesday - Saturday 10am-7pm ET)

RR Donnelley -
Wheeling, WV

Quick Apply

Job Details

Full-time
$17.02 - $23.46 an hour
14 hours ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer relationship building
In-person customer service
Client relationship development
High school diploma or GED
Customer relationship management
Cross-functional collaboration
Cross-functional communication

Full Job Description

Company Description

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Job Description

The Senior Document Production Associate position is responsible for providing word processing and/or document production services for our clients.

- Perform document production work according to established policies and procedures
- Thoroughly assess job request, identify correct process needed to produce documents and ensure appropriate completion throughout task lifecycle
- Exercise independent judgment & use established procedures, standards and formats to edit, proofread, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- Demonstrate intermediate to advanced use of equipment/technology/software and hardware necessary to perform job functions
- Assist with coordination of document production services, preparation, intake, and workflow within team
- Troubleshoot more complex software or hardware problems
- Utilize appropriate logs and/or tracking software for all assigned work
- Meet contracted deadlines for accepting, completing, and delivering all work
- Communicate with peers, supervisor or client on job or deadline issues
Help foster a proactive environment of continuous service enhancement and relationship building with the client

Handle sensitive and/or confidential documents and information
Perform Quality Assurance on work of others
Train more junior staff members
Assist peer teams with proofreading, design or other document production and preparation, as needed

Complete other tasks and assignments as assigned by management
Interact with clients in person, over the phone or electronically
Adhere to Williams Lea policies in addition to client site policies
Use equipment and supplies in a cost-efficient manner

Qualifications

High school diploma or equivalent required. Higher level education preferred or equivalent work experience
Minimum 3 years’ experience preferably in a legal, banking or large corporate environment
Document production, word processing experience preferred
Advanced skill in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
Adept with other software programs for editing and/or creating documents
Knowledge of a legal timekeeping or job tracking system is preferred
Ability to work in a fast-paced, team environment, working both independently and collaboratively
Ability to prioritize work, balance projects and meet deadlines in a timely manner
Strong attention to detail with good organizational skills and emphasis on accuracy and quality
Ability to handle sensitive and/or confidential documents and information
Ability to make independent decisions that conform to business needs and policy
Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level
Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate needs and pressure
Must be self-motivated with positive can-do attitude
Proven customer service skills are required to create, maintain and enhance customer relationships
Must be able to interact effectively with multi-functional and diverse backgrounds

Additional Information

The salary range for this role at the noted RRD location is $17.02-23.46. Starting pay decisions
are determined based on multiple factors including but not limited to relevant education, qualifications,
skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include
medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life
insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption
assistance, tuition assistance and employer/partner discounts.

#WLWV

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Quick Apply

Refine Your Search

rr donnelley jobs

Sr. Document Production Associate (Tuesday - Saturday 10am-7pm ET)

Document Production Associate (Monday-Friday, 12pm-9pm)

Hybrid Senior Document Production Associate (Sunday - Wednesday 6:00 a.m. - 5:00 p.m.)

Document Production Associate (1st, 2nd, and 3rd Shifts Available)

Hybrid Senior Document Production Associate (Monday - Friday 8:00 a.m. - 5:00 p.m.)

Senior Proofreader (M-F, 8am-5pm)

Front of House Lead

Presentation Design Associate - 1st Shift

Senior Proofreader (M-F, 9am-6pm)

Bindery Operator 2 (Cutter, Folder, Stitcher)

Senior Designer - Investment Banking (Onsite)

Bindery Operator 1

Creative Project Manager/Workflow Coordinator (2nd Shift)

Legal Proofreader - 2nd Shift (Hybrid)

Legal Priority Operator - 2nd Shift (Hybrid)

Bindery Operator 3 - Foil Stamper Apprentice

Sr. Director - Compensation

Technical Support Manager (Hybrid)

Bindery Operator Apprentice

Collator Operator - 3rd Shift

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