Top 365 Raleigh Hotel Jobs

Hotel Front Desk Associate
Courtyard & Residence Inn - Raleigh/Brier Creek —Raleigh, NC
- $16.50 an hour
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
Hotel Laundry Attendant
Courtyard & Residence Inn - Raleigh/Brier Creek —Raleigh, NC
- $16 an hour
- Weekends as needed
- Management
- Residential
- Hotel
Quick Apply
Part-Time Night Auditor (Hampton Inn and Suites Raleigh/Crabtree)
Hampton Inn and Suites Raleigh/Crabtree —Raleigh, NC
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
8d
Event Manager-Renaissance Raleigh North Hills Hotel
Renaissance Raleigh Hotel —Raleigh, NC
- Weekends as needed
- Mid-level
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Area Director, Franchise Performance (North Carolina & Coastal South Carolina)
Choice Hotels —Remote
- $99,919 - $117,000 a year
- Full-time
- Marketing
- 11+ years
- Analysis skills
- Paid jury duty
- Paid holidays
Hotel Housekeeping Attendant
Courtyard & Residence Inn - Raleigh/Brier Creek —Raleigh, NC
- $16 an hour
- Weekends as needed
- Residential
- Hotel
- Ability to stand for extended periods
Quick Apply
Restaurant Host/Hostess-Renaissance Raleigh Hotel-
Renaissance Raleigh Hotel —Raleigh, NC
- Part-time
- Hotel
- Food service experience
- In-person
- Health insurance
- Dental insurance
Quick Apply
PART TIME Night Auditor Renaissance Raleigh Hotel-$17.00 per hr
Renaissance Raleigh Hotel —Raleigh, NC
- $17 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Locums Obstetrics and Gynecology Physician near Raleigh, North Carolina - Weeklong Blocks
Curative —Roanoke Rapids, NC
- $185 - $200 an hour
- Temporary
- Medicine
- Inpatient
- Outpatient experience
Quick Apply
Room Inspector- Bilingual
Hampton Inn and Suites, Raleigh Downtown —Raleigh, NC
- $15 - $17 an hour
- Full-time
- Sanitation
- Hotel
- Organizational skills
- Paid time off
- Employee discount
Quick Apply
Part Time Night Auditor / Night Manager-TownePlace Suites Wilmington/Wrightsville Beach
CMC Hotels —Wilmington, NC
- Part-time
- Background check
- Reliable transportation
- Communication skills
- Paid holidays
- Disability insurance
Assistant Director of Operations - Entertainment & Restaurant Opening Team!
Level99 Entertainment —West Hartford, CT
- Weekends as needed
- Spanish
- Inventory management
- Ability to walk for extended periods
Quick Apply
UACL - Owner Operators - Class A - Round Trip Van loads
UACL Logistics —Cary, NC
- Up to $250,000 a year
- Call employer
- Owner-operator
- Customer service
- Dry van
- Fuel discount
Quick Apply
Hotel Sales & Events Coordinator
Courtyard, Residence Inn & SpringHill Suites Concord —Concord, NC
- $40,000 - $50,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Home Daily CDL Truck Driver
Ruan Transportation Management Systems —Raleigh, NC
- $68,000 - $74,000 a year
- Call employer
- CDL A
- Mid-level
- Travel
- Paid holidays
- Disability insurance
Rigger/ Laborer
US Enhanced —Greensboro, NC
- $41,600 - $47,840 a year
- Overtime
- Background check
- Heavy lifting
- Pass drug screening
- Opportunities for advancement
Quick Apply
7h
Pipe Foreman
System One —Chapel Hill, NC
- $85,000 - $110,000 a year
- Full-time
- Construction site
- Heavy equipment operation
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Pipe Foreman
System One —Salisbury, NC
- $85,000 - $110,000 a year
- Full-time
- Construction site
- Heavy equipment operation
- No background check
- Health savings account
- Health insurance
Quick Apply
Route Service Representative
Strategic Retail Partners —Raleigh, NC
- $50,572 - $59,311 a year
- Overtime
- Clean driving record
- Microsoft Outlook
- Customer service
- Travel reimbursement
- Paid training
Quick Apply
9d
Front Desk 2nd Shift (Hampton Inn and Suites Brier Creek Raleigh NC)
Hampton Inn and Suites Brier Creek Raleigh NC —Raleigh, NC
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply

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Hotel Front Desk Associate

Courtyard & Residence Inn - Raleigh/Brier Creek
Raleigh, NC

Quick Apply

Job Details

Full-time
$16.50 an hour

Qualifications

English
Receptionist experience within hospitality industry

Full Job Description

We offer Daily pay! Access up to 50% of your earned wages after every shift.

The Courtyard & Residence Inn by Marriott, a dual brand hotel located in the Brier Creek area of Raleigh, is hiring for a full-time Front Desk Associate to serve as our guests’ first point of contact and manage all aspects of their accommodation. The person hired for this position will need flexibility to work 7am-3pm or 3pm-11pm; weekday and weekend availability is required.

Position Summary:

As a Front Desk Associate, you will play a vital role in ensuring an exceptional and memorable experience for guests. Front Desk Associates are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information about the local area or ensuring their needs are met during their stay, your dedication to customer service will be instrumental in exceeding guest expectations.

RESPONSIBILITIES

Greet guests at check-in with a smile and warm welcome, and complete the registration process, according to brand and company standards, by entering and retrieving information from system, confirming guest information and identity, referring to guest by name, confirming room rate and type, assigning room, coding electronic keys, acknowledging loyalty status, promoting marketing programs, providing welcome information, and ensuring guest knows location of room and elevator
Greet guests at check-out with a smile and warm greeting and complete the check-out process, according to brand and company standards, including referring to guest by name, confirming room rate and other charges (e.g. market and dining purchases, parking, etc.) are accurate and accounted for in the system, confirming payment method, update if needed, processing payment, and printing or emailing folio (confirm email, if applicable). Document guest’s preferences, to ensure the best possible experience for future stays, by updating guest’s profile.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services, facilities and benefits of loyalty program
Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting and offering assistance
Respond to guest inquiries and requests promptly, and in a friendly and efficient manner.
Use attentive/active listening skills when fielding guest complaints. Apologize, empathize and take prompt action to resolve complaint. Escalate to a manager, if necessary.
Complete designated start and end-of-shift tasks and reports
Inform customers about payment methods and verify their credit card data

SKILLS

1 year experience working as a hotel front desk agent required
Competent computer skills including knowledge of Microsoft Word and Excel
Experience using hotel reservation system such as Lightspeed, FOSSE or PEP is a plus.
Organization skills and attention to detail
Friendly and customer service oriented
Good interpersonal and problem-solving skills
Ability to work weekends is required

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, count currency, perform basic arithmetic, talk to customers on the phone and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk frequently and stand for their entire shift. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

DISCLAIMER

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Quick Apply

Refine Your Search

Raleigh Hotel jobs

Hotel Front Desk Associate

Hotel Laundry Attendant

Part-Time Night Auditor (Hampton Inn and Suites Raleigh/Crabtree)

Event Manager-Renaissance Raleigh North Hills Hotel

Area Director, Franchise Performance (North Carolina & Coastal South Carolina)

Hotel Housekeeping Attendant

Restaurant Host/Hostess-Renaissance Raleigh Hotel-

PART TIME Night Auditor Renaissance Raleigh Hotel-$17.00 per hr

Locums Obstetrics and Gynecology Physician near Raleigh, North Carolina - Weeklong Blocks

Room Inspector- Bilingual

Part Time Night Auditor / Night Manager-TownePlace Suites Wilmington/Wrightsville Beach

Assistant Director of Operations - Entertainment & Restaurant Opening Team!

UACL - Owner Operators - Class A - Round Trip Van loads

Hotel Sales & Events Coordinator

Home Daily CDL Truck Driver

Rigger/ Laborer

Pipe Foreman

Pipe Foreman

Route Service Representative

Front Desk 2nd Shift (Hampton Inn and Suites Brier Creek Raleigh NC)

I want to receive the latest job alert for Raleigh Hotel

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