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Property Administrator

St. John Properties, Inc. -
Frederick, MD

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Job Details

Full-time
$70,000 - $75,000 a year

Qualifications

Customer communication
Productivity software

Full Job Description

Job Summary:

Monitor tenant accounts and collect all monies owed by tenants. Abstract/set up lease documents. Provide ongoing maintenance of lease files, tenant billings, certificates of insurance and rent roll information.

Job Duties:

Abstract all new leases and amendments, setting up and maintaining leases in property management software. Compile lease folders and prepare package for review.
Input daily cash receipts in property management software. Follow standard operating procedure for monthly rent collections including late fees, legal proceedings, evictions, etc.
Generate correspondence to tenants including notification of monthly payment instructions, special billings, and changes to payments.
Work with Property Managers and key stakeholders to research and correct outstanding issues related to tenant accounts.
Prepare tenant account reconciliations as needed.
Notify Property Managers and Leasing Agents of expiring leases, and complete final reconciliations, charges to account, and security deposit refunds.
Prepare annual reconciliations of Common Area Maintenance and Real Estate Taxes; process billing adjustments in property management software. Complete additional excel schedules for water/sewer and trash usage as necessary.
Prorate charges when needed and maintain all recurring charges in property management software, including annual CPI adjustments.
Meet with Property Managers monthly to ensure a well-coordinated AR collection and certificates of insurance process.
Generate other correspondence as required.
Respond to requests for information from tenants or internal customers within 24 hours.
Perform other job-related duties as assigned.

Job Qualifications:

Bachelor's degree preferred, but equivalent professional experience will be considered
Proficient in Microsoft Office, including word and excel
Strong verbal and written communication skills
Customer service background preferred
Is detailed oriented, well organized and a self-starter

This job description is not intended to be all inclusive and is subject to change periodically.

Quick Apply

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