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Warranty Administrator

Warranty Processing Company -
Remote

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Job Details

$22.50 - $27.00 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Warranty issues management

Full Job Description

Warranty Administrator

Location: Remote

Company: Warranty Processing Company, Inc. (WPC)

About WPC

Warranty Processing Company, Inc. (“WPC”) has been a national leader in automotive warranty claims administration since 1986. Due to our rapid growth, we are currently accepting applications for experienced automotive warranty administrators to work remotely. WPC provides employees with a positive work environment, defined work parameters, and a strong work-life balance, making this company a fantastic place to work.

Benefit Overview
Bi-Weekly Pay
Paid Time Off (PTO)
10 Company Holidays per Year
Medical Insurance
Dental Insurance
Vision Insurance
Life/AD&D Insurance
STD Insurance (Company Paid)
LTD Insurance (Company Paid)
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
401(k) Retirement with Company Match

Position Overview

We are seeking experienced Automotive Warranty Administrators with a minimum of 2 years of experience in processing automotive warranty claims and exceptional customer service skills. This remote position requires strong technical knowledge, attention to detail, and the ability to work collaboratively in a team environment.

Core Responsibilities

Review all warranty paperwork to ensure proper documentation and verify criteria compliance as required by the dealer and manufacturer.
Book and close claims as required by the dealer.
Utilize technical knowledge to verify proper documentation of repairs for warranty coverage and payment.
Remain current on all factory recalls and announcements.
Reconcile all warranty receivables and warranty schedules; collaborate with dealership accounting departments to obtain payments.
Maintain all service and customer records as required by the dealer and manufacturer.
Complete relevant Manufacturer Certification Requirements as needed.
Maintain compliance with all WPC internal policies and procedures.

Professional Requirements

Minimum 2 years of experience processing automotive warranty claims.
Experience with dealer management systems (DMS) such as CDK, Reynolds & Reynolds, Ignite, Dealertrack, Tekion, UCS, ASI, Automate, or similar.
Strong customer service skills.
Excellent communication skills.
Ability to work well in a team environment.
Persistent problem solver with a positive attitude.

Quick Apply

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