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Human Resources Manager

World Spa
Brooklyn, NY

Quick Apply

Job Details

Full-time
$35 - $40 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Employee discount

Qualifications

Confidential information handling
ServSafe
Coaching
Workplace dispute resolution
HR legal compliance
TIPS
Microsoft Office
Analysis skills
Organizational skills
HRIS
Employment law in talent management
Negotiation
Hospitality management

Full Job Description

Company Description

WORLD SPA is New York City's premier wellness destination, located in the heart of Brooklyn. Featuring over 50,000 square feet of luxurious amenities, World Spa offers guests an immersive wellness experience inspired by bathing traditions from around the world. From authentic saunas and steam rooms to hydrotherapy pools, spa treatments, and relaxation spaces, World Spa is dedicated to providing an exceptional guest experience that promotes wellness, rejuvenation, and connection.

Our team is passionate about delivering warm, personalized hospitality and creating memorable experiences for every guest. We foster a collaborative, inclusive, and service-driven culture where employees are empowered to grow, contribute, and make a meaningful impact.

WORLD SPA LOUNGE is our vibrant dining destination located within the spa, offering guests a curated menu of globally inspired cuisine, handcrafted cocktails, artisanal teas, sushi, and light fare. Whether guests are enjoying a meal between spa experiences or celebrating with family and friends in a private cabana, our Lounge delivers exceptional food, beverage, and hospitality in a relaxed yet elevated setting.

BIRCH & OAK is our exclusive members' lounge and VIP experience, featuring a private restaurant, full-service bar, and outdoor terrace designed for guests seeking an elevated level of comfort and personalized service.

In addition to our dining venues, World Spa also offers private spa suites with dedicated sauna experiences, providing the perfect setting for celebrations, corporate gatherings, and private events.

At WORLD SPA, we are committed to creating an environment where both guests and employees thrive. If you are passionate about hospitality, wellness, and delivering exceptional service, we'd love to have you join our team.

Position Summary

WORLD SPA is seeking an experienced Temporary Human Resources Manager to provide leadership and operational support for the Human Resources department during a temporary assignment. This role is responsible for managing the day-to-day HR functions, supporting employee relations, ensuring compliance with employment laws, administering HR policies and procedures, and partnering with leadership to maintain a positive and productive work environment.

This is a temporary position with an anticipated duration based on business needs. The ideal candidate is a hands-on HR professional who can quickly integrate into a fast-paced hospitality environment and provide immediate support to managers and employees.

Duties & Responsibilities

Manage the daily operations of the Human Resources department during the temporary assignment.
Partner with department leaders to provide guidance on employee relations, performance management, policy interpretation, and workplace issues.
Advise managers and employees on company policies, procedures, and employment practices.
Conduct workplace investigations and resolve employee relations matters in a timely and confidential manner.
Support employee performance management, coaching, disciplinary actions, and terminations in accordance with company policies.
Administer employee leave, benefits, HR documentation, and personnel records.
Ensure compliance with federal, New York State, and local employment laws and regulations.
Maintain accurate employee records and HR files.
Support payroll processing and HRIS administration as needed.
Recommend improvements to HR processes and procedures to enhance operational efficiency.
Maintain confidentiality while handling sensitive employee information.
Perform other HR-related duties as assigned.

Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
Minimum of 5 years of Human Resources experience, preferably in hospitality, restaurants, hotels, or luxury service environments.
Previous experience as an HR Manager or Senior HR Generalist.
Strong knowledge of New York State and federal employment laws.
Experience managing employee relations, compliance, investigations, leave administration, and performance management.
Experience with HRIS systems and Microsoft Office Suite.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.

Required Skills & Abilities

Excellent verbal and written communication skills.
Strong interpersonal, coaching, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong analytical and problem-solving skills.
Ability to act with integrity, professionalism, and confidentiality.
Thorough knowledge of employment laws and HR best practices.
Ability to establish credibility and build strong working relationships with employees and leadership.

Why Join WORLD SPA?

This temporary opportunity offers the chance to contribute to one of New York City's most unique hospitality destinations while working alongside a dynamic leadership team. Your expertise will help support our employees and maintain operational excellence during an important period of growth.

WORLD SPA, LLC is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off

Ability to commute/relocate:

Brooklyn, NY 11230: Reliably commute or planning to relocate before starting work (Required)

Experience:

Hospitality management: 2 years (Required)

License/Certification:

TIPS (Preferred)
ServSafe (Preferred)

Shift availability:

Day Shift (Preferred)

Work Location: In person

Quick Apply

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