Top 70 Simplexgrinnell Jobs

Fire Area Service Support Coord
Johnson Controls —Houston, TX
- $23.07 - $31.00 an hour
- Full-time
- Oracle
- Mid-level
- Microsoft Office
Fire Installer I
Johnson Controls —Louisville, KY
- $17 - $24 an hour
- Weekends as needed
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Wellness program
Fire Service Technician
Johnson Controls —Macon, GA
- $18 - $25 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- Driver's License
Fire Detection Service Technician
Johnson Controls —Grand Rapids, MI
- $26.05 - $39.04 an hour
- Weekends as needed
- 5 years
- Mid-level
- High school diploma or GED
- Paid training
- Wellness program
Fire Installer
Johnson Controls —Miramar, FL
- $18 - $25 an hour
- Weekends as needed
- Background check
- Pass drug screening
- High school diploma or GED
Fire Service Technician IV
Johnson Controls —Chattanooga, TN
- $25 - $34 an hour
- Weekends as needed
- High school diploma or GED
- Driver's License
- Driving
12d
Fire Sprinkler Installer
Johnson Controls —Doraville, GA
- $26 - $35 an hour
- Weekends as needed
- Customer service
- Research
- 8 years
Fire Alarm Service Technician
Johnson Controls —Salem, VA
- $28.84 - $36.00 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
Fire Alarm Technician
Johnson Controls —Louisville, KY
- $28 - $40 an hour
- Weekends as needed
- 5 years
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Fire Detection Systems Technician 3
Johnson Controls —Nashville, TN
- $23.07 - $31.73 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- 3 years
- Paid training
- Wellness program
Fire Alarm Installer
Johnson Controls —Madison, WI
- $18.22 - $25.09 an hour
- Weekends as needed
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Wellness program
11d
Fire Systems Operations Manager 2
Johnson Controls —West Chester, OH
- $100,100 - $135,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
2d
Fire Detection Systems Technician
Johnson Controls —Wichita, KS
- $21.92 - $30.14 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- 3 years
- Paid training
- Wellness program
Experienced Fire Service Technician
Johnson Controls —East Syracuse, NY
- $23.08 - $31.73 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- 3 years
- Paid training
- Wellness program
Fire & Security Service Technician
Johnson Controls —Alexandria, VA
- $26 - $34 an hour
- Weekends as needed
- Hybrid work
- Clean driving record
- Mid-level
- 3 years
- Paid training
- Health savings account
Experienced Fire Alarm Service Technician
Johnson Controls —Rocky Hill, CT
- $29 - $39 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
Experienced Fire Alarm Installer
Johnson Controls —New Cumberland, PA
- $23 - $31 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- 3 years
Experienced Fire Alarm Inspector
Johnson Controls —Horsham, PA
- $18 - $38 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- 3 years
Fire Alarm Systems Technician
Johnson Controls —Greenville, SC
- $24 - $31 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License

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Fire Area Service Support Coord

Johnson Controls -
Houston, TX

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Job Details

Full-time
$23.07 - $31.00 an hour

Qualifications

Customer communication
Spreadsheets
Microsoft Office

Full Job Description

About us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do:

This position will be responsible for the scheduling and optimization of service work. The scheduler will have the responsibility of ensuring all customer commitments are met regarding service delivery. Will also handle some billing and on hold resolution.

How you will do it:

Utilize the automated scheduler functionality in Oracle (ACE) and assign the service call to the optimal technician based on skills, territories, customer preferred technician (if applicable), availability of the technician, service contract response time, criticality of the call and proximity to the customer.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work. Alert management of potential problems resulting from customer or field complaints and work to resolve.
Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management. Monitor effectiveness and take corrective actions as required.
Demonstrate the ability to prioritize scheduling backorders in addition to tracking and resolving customer issues. Reassign work as needed to manage customer's expectations making judgements based on current workloads and priorities.
Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
All other duties as assigned.

This role is HYBRID

What we look for:

Required

3-5 years of strong customer service background
Excellent communication skills.
Prominent level of organization and ability to multi task a fast-paced work environment.
Prior work experience as a Fleet scheduler or Service coordinator, very helpful.
Strong MS Office skills, specifically with Excel

Preferred

Associates or Bachelor’s preferred
Experience working in a SimplexGrinnell District
Use of ACE/Oracle systems preferred
Product knowledge of life safety (fire alarm & sprinkler) equipment preferred
Prior work experience with scheduling, billing and on-hold resolution very helpful.

HIRING HOURLY RANGE: $23.07-$31 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To
support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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Fire Area Service Support Coord

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