Top 6 Springhill Suites Atlanta Buckhead Jobs

Guest Service Agent
Springhill Suites Atlanta Buckhead —Atlanta, GA
- Full-time
- Hotel
- Entry level
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Front Office Manager
Springhill Suites Atlanta Buckhead —Atlanta, GA
- Full-time
- Sales
- Mid-level
- Hotel
Quick Apply
8d
Guest Room Attendant
Springhill Suites Atlanta Buckhead —Atlanta, GA
- Part-time
- Hotel
- Entry level
Quick Apply
Analyst Hospitality Strategic Operations
Portman —Atlanta, GA
- Full-time
- Mid-level
- Office
- Residential
Quick Apply
Sales Coordinator
Springhill Suites Atlanta Buckhead —Atlanta, GA
- Weekends as needed
- Computer literacy
- Basic math
- Mid-level
Quick Apply
Housekeeping Supervisor
Springhill Suites Atlanta Buckhead —Atlanta, GA
- Mid-level
- Hotel
Quick Apply
8d

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Guest Service Agent

Springhill Suites Atlanta Buckhead -
Atlanta, GA

Quick Apply

Job Details

Full-time

Qualifications

Visitor query response
Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Safety protocol adherence
Greeting customers
Answering guest questions
Hotel room assignment management
Telephone systems
Multi-line phone systems
Phone call management
Suggestive selling
Entry level

Full Job Description

Summary: Guest Service Agents are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay.

Key Responsibilities:

Greet and register guests, assign rooms, and process payments
Handle reservations, incoming calls, messages, and guest inquiries
Provide local area information and assist with dining, transportation, and tour arrangements
Maintain accurate guest records and perform shift reports
Ensure all guest requests are addressed promptly and courteously
Promote hotel services using suggestive selling to maximize revenue
Follow service standards, dress code, and safety procedures
Assist with front desk operations, including PBX and reservationist duties as needed
Create a welcoming environment through professional communication and attention to detail

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Springhill Suites Atlanta Buckhead jobs

Guest Service Agent

Front Office Manager

Guest Room Attendant

Analyst Hospitality Strategic Operations

Sales Coordinator

Housekeeping Supervisor

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