Top 106 Staff Force Jobs

Information and Referral Specialist
Staff Force- Branch 83 —Austin, TX
- $20 - $22 an hour
- Full-time
- Spanish
- Experience working with individuals with disabilities
- English
- On-the-job training
Quick Apply
13h
Production Supervisor - Graphics (PCB Experience Required)
TTM Technologies —San Jose, CA
- $78,850 - $131,417 a year
- Full-time
- High school
- English
- Mid-level
- Health savings account
- Paid holidays
7d
Inventory Specialist
Staff Force —Farmers Branch, TX
- $18.50 - $19.00 an hour
- Full-time
- Bilingual
- Heavy lifting
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
6d
1st Shift Forklift/Cherry Picker/Reach Truck Opening
Staff Force —La Vergne, TN
- From $17.50 an hour
- Full-time
- Forklift
- Ability to lift 50 pounds
- Warehouse experience
- Health insurance
- Dental insurance
Quick Apply
7d
Maintenance Technician (42)
Staff Force —Dallas, TX
- $22 - $24 an hour
- Online Application
- Mid-level
- Ability to lift 50 pounds
- Power tools
- Health insurance
- Dental insurance
Quick Apply
7h
Logistics Planner
CALIBRE Systems, Inc. —Oahu Island, HI
- Full-time
- Microsoft Excel
- Bachelor of Science
- Research
- Health insurance
Quick Apply
Maintenance Technician
City of Rancho Cucamonga —Rancho Cucamonga, CA
- $16.90 - $18.80 an hour
- Part-time
- Sanitation
- Driver's License
- US work authorization
- On-the-job training

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Production Team Lead
Regal Staffing Services —Cedar Hill, TX
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Assembly Techs
Regal Staffing Services —Lewisville, TX
Assemble mechanical and electrical components on the assembly line. Comfortable in using hand and power tools, manufacturing machines and test equipment to…
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Information and Referral Specialist

Staff Force- Branch 83
Austin, TX

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Job Details

Full-time
$20 - $22 an hour
13 hours ago

Benefits

On-the-job training

Qualifications

Spanish
English
High school diploma or GED
Bachelor's degree
Customer support
Productivity software

Full Job Description

ESSENTIAL FUNCTIONS

Essential duties and functions include the following. Other related duties may be assigned.

Answers incoming calls and emails to the AAA and ADRC information, referral, and assistance (IRA) lines. Ensures calls and emails are answered at a rate commensurate with agency standards and contract requirements.
Assists with walk-ins or appointment clients requesting assistance from the AAA and ADRC.
Conducts person-centered consumer assessments and referrals to appropriate resources and benefits by screening and assessing consumer needs, providing technical assistance on programs and services and providing descriptions of community services available to consumers and referrals to partner agencies. Continues ongoing follow-up as needed or requested.
Assists clients with completing applications for Texas Health and Human Services Commission (HHSC) long-term support services and AAA services, including submitting applications to appropriate HHSC departments.
Documents information, referral and assistance contacts, intakes, and screens accurately and timely per standards required by the agency. Assists in preparing reports based on the data entered into the appropriate database.
Maintains and updates resource data system that provides current and accurate information regarding services that serve the AAA and ADRC target populations.
Documents outreach activities per agency requirements.
Assists with conducting surveys to help determine level of satisfaction with programs and services.
Support outreach for AAA and ADRC programs and provide presentations to community and professional groups to coordinate, improve, and stimulate interest in the AAA and ADRC and support partner agencies.
Assist clients in accessing AAA- and ADRC-specific assistance programs, submit assistance requests, and maintain documentation for special projects, such as Austin Energy Financial Assistance Plus 1 program.
Supports media events promoting AAA and ADRC activities, including TV, radio, photography, recordings, and social media.
Supports on-the-job training of other staff and volunteers.

GENERAL QUALIFICATIONS

Education beyond a standard high school or equivalent may substitute for experience at the direction of the supervisor.

Experience

Minimum of one year of experience working within a consumer assistance field or social services field required.
Experience using MS Office Products required.

Education

Graduation from a standard high school or equivalent required.

Certifications

n/a

Preferred

Bilingual (English and Spanish) highly preferred.
At least one year of experience in providing phone and/or direct social services assistance to consumers preferred.
Experience serving older adults and/or persons with disabilities preferred.
Experience using consumer data tracking software preferred.
Bachelor’s degree in a human resources field preferred.

Knowledge, Skills, and Abilities

Knowledge of general customer service standards.
Knowledge of social services customer support standards and consumer needs assessment.
Skill in the use of standard office equipment and software, including but not limited to MS Office products and shared database systems.
Skill in effective oral and written communications, especially for customer support and documentation.
Skill in working with vulnerable adults and persons in high-stress situations.
Ability to maintain consumer confidentiality and adhere to federal, state, and agency regulations.
Ability to provide for accurate and complete data records on consumer database system while speaking to consumers.
Ability to develop and maintain positive relationships with social service professionals to support consumer access to services.

Pay: $20.00 - $22.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

Staff Force jobs

Information and Referral Specialist

Production Supervisor - Graphics (PCB Experience Required)

Inventory Specialist

1st Shift Forklift/Cherry Picker/Reach Truck Opening

Maintenance Technician (42)

Logistics Planner

Maintenance Technician

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