Top 252 Strands Jobs | SimplyHired

Guest Service Representative - Hampton Inn
Strand Hospitality Services —Sapphire, NC
- $15 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
- 401(k) matching
Quick Apply
Emergency Medicine Physician in Myrtle Beach, SC
HCA Grand Strand System —Myrtle Beach, SC
- Full-time
- Mid-level
- Patient care
- ER
Room Attendant - Hampton Inn
Strand Hospitality Services —Sapphire, NC
- $14 - $16 an hour
- Part-time
- Hotel
- Entry level
- 401(k) matching
Quick Apply
Part-Time Optometrist — Partnership/Purchase Track Available
Silver Strand Optometry —Port Hueneme, CA
- $600 a day
- Part-time
- Private practice
- Mid-level
- In-person
Quick Apply
Line Cook
River Strand Golf and Country Club —Bradenton, FL
- $17 - $20 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Laundry Attendant - Fairfield Inn
Strand Hospitality Services —Myrtle Beach, SC
- $14 - $16 an hour
- Part-time
- Inventory management
- Hotel
- Ability to lift 50 pounds
- 401(k) matching
- Life insurance
Quick Apply
Laundry Attendant - Home2 Suites
Strand Hospitality Services —Greenville, SC
- $13 - $16 an hour
- Weekends as needed
- Inventory management
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative - Fairfield Inn
Strand Hospitality Services —Myrtle Beach, SC
- $14 - $15 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
- 401(k) matching
Quick Apply
Night Auditor - Home2 Suites
Strand Hospitality Services —Greenville, SC
- $13 - $16 an hour
- Full-time
- Basic math
- Hotel
- Children
- AD&D insurance
- Health insurance
Quick Apply
Barista
Grand Strand Coffee —Myrtle Beach, SC
- $11 - $25 an hour
- Part-time
- Cash register
- Entry level
- Paid training
- Employee discount
Quick Apply
Restaurant Server - Hope Hotel
Strand Hospitality Services —Dayton, OH
- $10 an hour
- Part-time
- Bar
- Basic math
- Hotel
- 401(k) matching
- Life insurance
Quick Apply
Laundry Attendant - Fairfield Inn
Strand Hospitality Services —Statesville, NC
- $14 an hour
- Full-time
- Inventory management
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative - La Quinta
Strand Hospitality Services —Florence, SC
- $12 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
- 401(k) matching
Quick Apply
Guest Service Representative - La Quinta
Strand Hospitality Services —Florence, SC
- $13 an hour
- Full-time
- Hotel
- Children
- Communication skills
- AD&D insurance
- Health insurance
Quick Apply
Team Member
CAVA - Strand —San Antonio, TX
- $15 an hour
- Part-time
- Fast casual restaurant
- Ability to lift 50 pounds
- Food service experience
- Health insurance
- Dental insurance
Quick Apply
Night Auditor - Home2 Suites
Strand Hospitality Services —Belmont, NC
- $16 an hour
- Full-time
- Basic math
- Hotel
- Children
- AD&D insurance
- Health insurance
Quick Apply
11d
Houseperson - Home2 Suites
Strand Hospitality Services —Greenville, SC
- $13 - $16 an hour
- Weekends as needed
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative - Hampton Broadway
Strand Hospitality Services —Myrtle Beach, SC
- $15 - $17 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
- 401(k) matching
Quick Apply
Breakfast Attendant - Hope Hotel
Strand Hospitality Services —Dayton, OH
- $10 an hour
- Full-time
- Hotel
- Ability to lift 50 pounds
- Children
- AD&D insurance
- Health insurance
Quick Apply
Guest Service Representative - Home2 Suites
Strand Hospitality Services —Greenville, SC
- $13 - $15 an hour
- Full-time
- Hotel
- Children
- Communication skills
- AD&D insurance
- Health insurance
Quick Apply

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Guest Service Representative - Hampton Inn

Strand Hospitality Services -
Sapphire, NC

Quick Apply

Job Details

Part-time
$15 - $18 an hour

Benefits

401(k) matching

Qualifications

Customer communication
Hotel and accommodations guest complaints handling

Full Job Description

Join the Hampton Inn & Suites Cashiers - Sapphire Valley, a Strand Hospitality managed hotel!

We offer competitive pay and benefits for our valued employees!

Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. You also receive pay at time and a half on major holidays, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!

Job Summary

The Guest Service Representative provides excellent customer service to the guests during their hotel stay. Responds to guest requests as well as proactively predicts guests’ needs. Provides information and services to the guest at the front desk of the hotel.

Duties and Responsibilities

The Guest Service Representative's responsibilities include, but are not limited to:

Answers incoming telephone calls professionally, following the hotel and/or brand expectations regarding phone etiquette.
Provides excellent customer service, responding to guest questions or concerns in a timely and courteous manner.
Makes reservations or modifies reservations as needed.
Follows hotel and/or brand standards related to guest interactions and reward programs.
Coordinates check-in and check-out procedures with multiple guests in line in a courteous and efficient, providing a positive experience for each guest.
Maintains guest privacy and safety by not sharing information about guests, to callers, walk-ins, or other guests.
Documents information regarding guest or room information in the front desk notebook for future shifts. Protects this information as confidential from guests and employees without a “need to know”.
Assists sales team with pre-registration and blocking of rooms for groups.
Adheres to proper credit, check cashing, and cash-handling policies and procedures.
Tracks room status to ensure guests are assigned to vacant ready rooms.
Shares correct information regarding rooms, amenities, and hotel rules.
Uses suggesting selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Processes mail, packages, and message handling with care so accurate information is provided to guests or management promptly.
Attends department meetings.
Communicates with Housekeeping and Maintenance regarding guest concerns or room preparation for rental.
Follows all safety and emergency procedures. Is aware of accident prevention policies.
Completes duties and confirms on shift checklist as assigned.
Various other duties as assigned by Supervisor.

Requirements

Hotel Guest Services Experience Preferred
Customer Service Experience Required
Ability to reason and make appropriate decisions in response to guest concerns

Strand Core Values

All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.

RESPECTFUL

ADAPTIVE

SERVICE

ACCOUNTABLE

UNIFIED

DEDICATED

Guest Service Representative Core Competencies

Guest Satisfaction
Strong Communicator/Listener
Problem Solver
Friendliness/Helpfulness
Coachability

Work Environment

Prolonged periods of standing at the hotel guest services desk
Frequent walking
Frequent squatting, kneeling, bending down, forward and trunk rotation while standing
Frequent stair climbing may be necessary, reaching both above and below shoulders as well as pushing and pulling
Vision – must have the ability to frequently adjust focus and frequent use of close, peripheral and depth/distance vision
Frequent lifting, carrying, pushing and pulling up to 15 lbs.
Occasional lifting, carrying, pushing or pulling up to 25 lbs.

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Quick Apply

Refine Your Search

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Guest Service Representative - Hampton Inn

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Room Attendant - Hampton Inn

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Line Cook

Laundry Attendant - Fairfield Inn

Laundry Attendant - Home2 Suites

Guest Service Representative - Fairfield Inn

Night Auditor - Home2 Suites

Barista

Restaurant Server - Hope Hotel

Laundry Attendant - Fairfield Inn

Guest Service Representative - La Quinta

Guest Service Representative - La Quinta

Team Member

Night Auditor - Home2 Suites

Houseperson - Home2 Suites

Guest Service Representative - Hampton Broadway

Breakfast Attendant - Hope Hotel

Guest Service Representative - Home2 Suites

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