Top 396533 Technical Solutions Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Customer Technical Support Advisor - Hanover Park, Bilingual Spanish
Corston Architectural Detail —Hanover Park, IL
- $40,000 - $50,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Technical Sales Representative
Roger Zatkoff Company —Raleigh, NC
- Full-time
- Hybrid work
- 5 years
- Engineering
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
IT Expert - Power Control Systems
Oxychem —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Electrical Engineer – Order Processing
Reinhausen GmbH —Humboldt, TN
- English
- Mid-level
- Travel
- Paid holidays
- Tuition reimbursement
Network Installation Technician
Essintial Enterprise Solutions LLC —Hattiesburg, MS
- $27 - $30 an hour
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Integrated Technology Specialist
Martin Equipment —Columbia, MO
- Background check
- Up to 50% travel
- Mechanic experience
- AD&D insurance
- Paid holidays
Quick Apply
Mechanical Engineer - Gas Lift
Tally Energy Services —Houston, TX
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
CAM Programmer
PartsBadger —Cedarburg, WI
- $30 - $40 an hour
- Full-time
- Mid-level
- Team management
- Human resources
- Opportunities for advancement
Quick Apply
Bilingual (Chinese/English) IT Infrastructure Specialist
LAIENPARTS TECHNOLOGY INC. —Phoenix, AZ
- Full-time
- Construction site
- English
- Mid-level
Quick Apply
IT Manager
S&N Infrastructure —Louisa, VA
- From $80,000 a year
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Sr SC Digital Systems Ops
The Hershey Company —Annville, PA
- Online Application
- Computer science
- Computer Science
- 3 years
Network Installation Technician
Essintial Enterprise Solutions LLC —Shreveport, LA
- $27 - $30 an hour
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Industrial Automation Maintenance Technician
Bayer Built Woodwork. —Belgrade, MN
- $32 - $42 an hour
- Full-time
- System design
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
ORION Spacecraft Technician Electrical, Senior
ASRC Federal —Merritt Island, FL
- Full-time
- Schematics
- No high school diploma
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13d
Manager, IT Asset Repair & Configuration Center
Essintial Enterprise Solutions LLC —Camp Hill, PA
- $55,000 - $65,000 a year
- Full-time
- Oracle
- Mid-level
- Leadership
Quick Apply
Machine Troubleshooting Support Coordinator (Electrical Experience)
Lantech —Louisville, KY
- $21 - $25 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Engineering Configuration Specialist
Spanco, Inc. —Franklin, WI
- $29.00 - $33.75 an hour
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Senior Technical Repair Specialist
Musco Sports Lighting —Oskaloosa, IA
- Full-time
- 5 years
- Senior level
- Profit sharing
- Health insurance
Quick Apply
OxyChem Vibration Analyst
Oxychem —Pasadena, TX
- Overtime
- Microsoft Excel
- Microsoft Outlook
- English

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Help Desk Specialist

Concept Plus -
Remote

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Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

Technical Solutions jobs

Help Desk Specialist

Customer Technical Support Advisor - Hanover Park, Bilingual Spanish

Technical Sales Representative

IT Expert - Power Control Systems

Electrical Engineer – Order Processing

Network Installation Technician

Integrated Technology Specialist

Mechanical Engineer - Gas Lift

CAM Programmer

Bilingual (Chinese/English) IT Infrastructure Specialist

IT Manager

Sr SC Digital Systems Ops

Network Installation Technician

Industrial Automation Maintenance Technician

ORION Spacecraft Technician Electrical, Senior

Manager, IT Asset Repair & Configuration Center

Machine Troubleshooting Support Coordinator (Electrical Experience)

Engineering Configuration Specialist

Senior Technical Repair Specialist

OxyChem Vibration Analyst

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