Top 185394 Technology Associates Jobs

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $26.44 - $35.78 an hour
- Monday to Friday
- Computer literacy
- English
- Office
13d
Associate Service Desk Technician – Tier I (SCA 8:00 am-4:30 pm ETMon - Fri/Remote)
Govcio LLC —Remote
- $45,000 - $47,500 a year
- Full-time
- Remote
- Military
- Windows
- High school diploma or GED
9d
Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]
ScriptPro LLC —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
IT Desktop Support (8a-5p) IT Enterprise Technology - Johnson City, TN
Ballad Health —Johnson City, TN
- Weekends as needed
- Remote
- Office
- High school diploma or GED
- 1 year
9d
Senior Histotechnician
Ellis Medicine —Schenectady, NY
- $24.75 - $36.53 an hour
- Full-time
- English
- Ability to sit for extended periods
- Data entry
Quick Apply
Electronic Technician [PH]
Schreiber Foods —Monett, MO
- $31.50 - $41.99 an hour
- Overtime
- Oracle
- Mechanic experience
- English
- Health insurance
- Dental insurance
Field Service Programming Engineer
Coalmont Engineering —Lake View, AL
- $95,000 - $120,000 a year
- Overtime
- Up to 50% travel
- Bachelor of Science
- System design
- Paid holidays
- Health insurance
Quick Apply
Computer Services Specialist
Illinois Education Association —Springfield, IL
- $81,277 - $114,941 a year
- Computer science
- Azure
- Computer Science
Quick Apply
13d
Inside Sales Coordinator
KEES, Inc. —Elkhart Lake, WI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Marine Electronics Technician
Atlantic Marine Electronics / Viking Yacht Company —Wanchese, NC
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Registered Dietitian Clinical Research Coordinator
Rainier Clinical Research Center —Renton, WA
- $30 - $55 an hour
- Part-time
- Mid-level
- Travel
- In-person
- Health insurance
- 401(k)
Quick Apply
Precision Optical Technician III
Quality Vision International Inc —Rochester, NY
- $22 - $30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Children
- Paid holidays
- Disability insurance
Quick Apply
13d
Controls Engineer Department Head
Rhino Pumps —Pleasant Grove, UT
- $95,000 - $125,000 a year
- 8 hour shift
- Management
- Experience equivalent to degree accepted
- In-person
- Health savings account
- 401(k) matching
Quick Apply
8d
Senior Technical Repair Specialist
Musco Sports Lighting —Oskaloosa, IA
- Full-time
- 5 years
- Senior level
- Profit sharing
- Health insurance
Quick Apply
Metal Fabricating Quality Manager
FabCon LLC —Nesbit, MS
- $25 - $35 an hour
- Full-time
- Microsoft Outlook
- 3 years
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Test Engineer
Schweitzer Engineering Laboratories, Inc. —Pullman, WA
- $84,200 - $170,400 a year
- Full-time
- Bachelor of Science
- Mid-level
- Residential
- Tuition reimbursement
- Employee stock ownership plan
Quick Apply
Audiovisual Support Engineer
Samaritan's Purse —Boone, NC
- Full-time
- 7 years
- System design
- English
- Paid holidays
- Disability insurance
Medical Lab Technician
Allina Health System —Buffalo, MN
- $27.65 - $37.90 an hour
- 8 hour shift
- OSHA
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Medical Technologist, Laboratory - Administration, Per Diem,Shift Varies
Baptist Health South Florida —Tavernier, FL
- $39.50 an hour
- Per diem
- Hospital
- Mid-level
- In-person
- Wellness program
- Health insurance
Electrician (Swing Shift) Journeyman licenses is Required
The University of Texas at Austin Facilities Services —Austin, TX
- Up to $61,857 a year
- 8 hour shift
- Current TB test
- Customer service
- Maintenance
- Paid holidays
- Disability insurance
Quick Apply

I want to receive the latest job alert for Technology Associates

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Technology Associates jobs near

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

General Dynamics Information Technology -
Washington, DC

Apply Now

Job Details

$26.44 - $35.78 an hour
13 days ago

Qualifications

Live chat
Computer operation
Phone communication
English
Productivity software
CompTIA Security+
Client interaction via phone calls

Full Job Description

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Shift options listed at the bottom.

GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.

Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.

At GDIT, people are our differentiator. As an Associate Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on an Associate Help Desk Technician joining our team to bring professionalism, a white-glove customer service mindset, and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement.

HOW AN ASSOCIATE HELP DESK TECHNICIAN WILL MAKE AN IMPACT:

Provide foundational Tier 1 technical support to onsite and remote customers via phone, chat, email, and ticketing systems.
Deliver an exceptional, white-glove customer service experience by greeting users professionally, actively listening to their concerns, and maintaining a calm, reassuring, and highly attentive demeanor.
Follow standard operating procedures (SOPs) and established documentation to resolve standard user requests (e.g., password resets, account lockouts).
Demonstrate meticulous attention to detail, effective problem-solving abilities, and a commitment to first-contact resolution whenever possible.
Document and track all customer incidents, requests, and troubleshooting steps accurately and clearly within a ticketing management system.
Translate basic technical concepts into clear, non-technical instructions for users during white-glove troubleshooting sessions.
Meet or exceed individual performance metrics, including first-call resolution (FCR), average handle time (AHT), and customer satisfaction (CSAT) scores.
Efficiently escalate complex technical issues to higher-tier teams when applicable, ensuring a warm handoff and clear documentation of work already performed so the customer never has to repeat themselves.

WHAT YOU’LL NEED TO SUCCEED:

Required Experience:

High School Diploma/GED and 1 year of related technical or customer support experience; OR
An Associate’s Degree or higher in an IT-related discipline.
Required Certifications: CompTIA Security+ required upon hire.
Security Clearance Level: Active Top Secret with SCI Eligibility.
Required Technical Skills: Basic knowledge of Windows/MacOS, familiarity with Microsoft Office applications, and excellent phone/chat etiquette.
Required Skills and Abilities: Excellent verbal and written communication, collaborative, and adaptable. Must be able to pass a basic English Language assessment test.
Location: On Customer Site, Washington, District of Columbia

Mon-Fri shift
Option 1: 0800 - 1630 (+2 weekends a month + covering occasional other shifts)

Afternoons:
Option 2: 1600-0000 Sat-Wed
Option 3: 1600-0000 Thu-Mon

Overnights:
Option 4: 0000-0800 Sat-Wed
Option 5: 0000-0800 Thu-Mon

everyone must work 4 holidays a year

Work Requirements

Years of Experience

4 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

10-25%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $26.44 - $35.78. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

Refine Your Search

Technology Associates jobs

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

Associate Service Desk Technician – Tier I (SCA 8:00 am-4:30 pm ETMon - Fri/Remote)

Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]

IT Desktop Support (8a-5p) IT Enterprise Technology - Johnson City, TN

Senior Histotechnician

Electronic Technician [PH]

Field Service Programming Engineer

Computer Services Specialist

Inside Sales Coordinator

Marine Electronics Technician

Registered Dietitian Clinical Research Coordinator

Precision Optical Technician III

Controls Engineer Department Head

Senior Technical Repair Specialist

Metal Fabricating Quality Manager

Test Engineer

Audiovisual Support Engineer

Medical Lab Technician

Medical Technologist, Laboratory - Administration, Per Diem,Shift Varies

Electrician (Swing Shift) Journeyman licenses is Required

I want to receive the latest job alert for Technology Associates

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected