Top 203455 Technology Associates Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Customer Support Specialist
HelloTeam —Remote
- Full-time
- Remote
- Computer literacy
- Writing skills
- Business Administration
Quick Apply
Jr. Systems Administrator
Paragone Solutions, Inc. —Remote
- Part-time
- Military
- Analysis skills
- US work authorization
Quick Apply
Customer Support Associate - Depositions
Filevine —Remote
- $61,000 - $72,000 a year
- Full-time
- Remote
- Mid-level
- Time management
- Disability insurance
- Health insurance
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Senior Histotechnician
Ellis Medicine —Schenectady, NY
- $24.75 - $36.53 an hour
- Full-time
- English
- Ability to sit for extended periods
- Data entry
Quick Apply
Imaging Engineer III
TRIMEDX —Green Bay, WI
- Full-time
- Microsoft Excel
- 5 years
- Engineering
Electrical Construction Technology Instructor
Johnson College —Scranton, PA
- Full-time
- Classroom
- Word processing
- Mid-level
- Paid jury duty
- Disability insurance
Quick Apply
Electronic Technician [PH]
Schreiber Foods —Monett, MO
- $31.50 - $41.99 an hour
- Overtime
- Oracle
- Mechanic experience
- English
- Health insurance
- Dental insurance
Medical Laboratory Scientist/Technician (MLT/MLS/CLS) | Viroqua Clinic
Gundersen Health System —Viroqua, WI
- From $22.90 an hour
- Full-time
- Background check
- Mid-level
- Clinic
- Paid training
- Wellness program
Quick Apply
Medical Technologist OR Medical Lab Technician
East Georgia Regional Medical Center —Statesboro, GA
- Full-time
- Trade school
- Acute care experience
- In-person
- Health insurance
- Dental insurance
Sr. Metrology Specialist (CMM)
J.G. Kern Enterprises Inc. —Sterling Heights, MI
- $80,000 - $100,000 a year
- Full-time
- Engineering
- Continuous improvement
- Senior level
Quick Apply
Test Engineer
Schweitzer Engineering Laboratories, Inc. —Lewiston, ID
- $84,200 - $170,400 a year
- Full-time
- Bachelor of Science
- Mid-level
- Residential
- Tuition reimbursement
- Employee stock ownership plan
Quick Apply
Field Service Programming Engineer
Coalmont Engineering —Lake View, AL
- $95,000 - $120,000 a year
- Overtime
- Up to 50% travel
- Bachelor of Science
- System design
- Paid holidays
- Health insurance
Quick Apply
Field Service Technician I
Crane Payment Innovations —Green Bay, WI
- $25 - $27 an hour
- Extended hours
- Writing skills
- Mid-level
- Windows
- Paid training
- Health insurance
Test Engineer
Schweitzer Engineering Laboratories, Inc. —Pullman, WA
- $84,200 - $170,400 a year
- Full-time
- Bachelor of Science
- Mid-level
- Residential
- Tuition reimbursement
- Employee stock ownership plan
Quick Apply
Mandarin Speaking Registered Nurse
CCRM Fertility —Lone Tree, CO
- $38 - $44 an hour
- Weekends as needed
- Nursing
- RN License
- Computer literacy
- Commuter assistance
- Health savings account
Quick Apply
Electronics Technician
Space Information Laboratories —Santa Maria, CA
- $54,700 - $95,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Relocation assistance
- Health insurance
Quick Apply
Marine Electrical Systems Expert
Regal Boats —Orlando, FL
- Overtime
- 5 years
- Pass drug screening
- English
- Opportunities for advancement
Quick Apply

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Help Desk Specialist

Concept Plus -
Remote

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Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

Technology Associates jobs

Help Desk Specialist

IT Specialist (Tier 1)

Customer Support Specialist

Jr. Systems Administrator

Customer Support Associate - Depositions

Helpdesk Customer Support

Senior Histotechnician

Imaging Engineer III

Electrical Construction Technology Instructor

Electronic Technician [PH]

Medical Laboratory Scientist/Technician (MLT/MLS/CLS) | Viroqua Clinic

Medical Technologist OR Medical Lab Technician

Sr. Metrology Specialist (CMM)

Test Engineer

Field Service Programming Engineer

Field Service Technician I

Test Engineer

Mandarin Speaking Registered Nurse

Electronics Technician

Marine Electrical Systems Expert

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