Top 672676 Technology Service Jobs

Help Desk Specialist
Everforth ECS —Remote
- Computer Science
- Mid-level
- Bachelor's degree
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Desktop Support Technician I
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Systems Engineer-Missile Warning
Sedona Technologies Government Services —Aurora, CO
- $100,000 - $125,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
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Legal Technology & AI Innovation Specialist
Legal Help in Colorado —Greenwood Village, CO
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
10d
Senior Field Technician
Level 3 AV —Boise, ID
- Overtime
- 5 years
- High school diploma or GED
- Driver's License
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Service Titan System Builder
Beacon Home Services —Meridian, ID
- $25 - $35 an hour
- Part-time
- Background check
- Computer science
- Azure
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Quick Apply
IT Manager of Service & Support
Hodgson Russ LLP —Buffalo, NY
- $83,700 - $102,600 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Information Technology Manufacturing Specialist
Manner Polymers —McKinney, TX
- $65,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
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Director of Information Technology
Maine Central Institute —Pittsfield, ME
- $65,000 - $85,000 a year
- Full-time
- School experience
- Google Workspace
- Maintenance
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9d
Customer Success Specialist (Bilingual: Chinese & English)
Suntek Systems Inc —Irvine, CA
- From $28 an hour
- Full-time
- Background check
- English
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
4d
Electromechanical Field Service Technician III
Giesecke+Devrient —Atlantic City, NJ
- $68,000 - $75,000 a year
- Full-time
- High school diploma or GED
- Travel
- Computer networking
Model-Based Systems Engineer
Modern Technology Solutions, Inc —Lexington Park, MD
- System design
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Security Integration & Security Systems Engineer
Care Security Systems Inc. —New York, NY
- $30 - $40 an hour
- 8 hour shift
- System design
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Service Technician
Electronic Contracting Company —Kansas City, MO
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Specialist
Hodgson Russ LLP —Buffalo, NY
- $52,572 - $62,000 a year
- Online Application
- Background check
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
EDI Integration Specialist
Advanced Rehab Management Services —Grand Blanc, MI
- $65,000 - $70,000 a year
- Full-time
- Background check
- Salesforce
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Implementation Specialist
Dober —Woodridge, IL
- From $75,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Software troubleshooting
- Health savings account
- Health insurance
Quick Apply
Electromechanical Field Service Technician III
Giesecke+Devrient —Detroit, MI
- Full-time
- High school diploma or GED
- Travel
- Computer networking
Field Technician
Essintial Enterprise Solutions LLC —Lansing, MI
- $25 - $27 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Windows
Quick Apply

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Help Desk Specialist

Everforth ECS -
Remote

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Job Details

Qualifications

Bachelor's degree
IT experience within healthcare
Healthcare software applications

Full Job Description

ECS is seeking an experienced Help Desk Specialist to work remotely providing support for cloud-related application and infrastructure migration and modernization efforts performed under this contract for NIH NIAID Enabling and Advancing Technologies (NEAT). This engagement supports the External Enterprise Software Development Support Services program area which includes the development, support, and maintenance of NIH enterprise applications managed by the Software Engineering Branch.

Please Note: This position is contingent upon [contract win].

The NIAID NEAT Help Desk Specialist will provide help desk support services for NIAID SEB-managed NIH Enterprise applications systems and address inquiries regarding applications maintained by the SEB.

Key Responsibilities:

Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems.
Respond to requests in a clear, concise, and timely manner during business hours (via telephone, e-mail, or other communication method).
Track all requests until completed to the requestor's satisfaction.
Periodically notify requesters regarding the status of their request.
Establish support tiers, timelines and protocols to strategically resolve customer problems and maintain knowledge base for all software and support activities.
Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed.

Requirements:

Bachelor's degree in Computer Science, Information Security or related field.
Active Public Trust or higher security clearance.
Experience providing help desk support for Health IT agencies and software development initiatives.
Active Public Trust or higher security clearance.
Reside within the Washington DC Metro area.
Travel within the Washington DC Metro Area, and CONUS as needed.

Req Benefits:

Benefits - Everforth ECS

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