Top 11 Tek Command Jobs

Technical Support Representative
Tek —Austin, TX
- $25 - $30 an hour
- Contract
- Hybrid work
- Computer literacy
- Maintenance
- Mid-level
Quick Apply
5d
Administrative Executive Assistant
BRS —Doral, FL
- Full-time
- Inventory management
- 5 years
- Office
- Profit sharing
- Paid holidays
Field Service Engineer(s) & Technician(s)
Fuse Integration —San Diego, CA
- $70,000 - $110,000 a year
- Full-time
- Military
- Mid-level
- Travel
- Paid holidays
- Health insurance
Quick Apply
O&R Machinist
Flex Tek —Laconia, NH
- Full-time
- Background check
- Pass drug screening
- English
- Health savings account
- Health insurance
Quick Apply
Machinist (O&R)
Flex Tek —Laconia, NH
- Full-time
- Background check
- Pass drug screening
- English
- Health savings account
- Health insurance
Quick Apply
Sr. Flight Software Engineer
Galaxy Tek Hires —Torrance, CA
- Computer Science
- 5 years
- C++
- Relocation assistance
Senior Security Software Engineer
Galaxy Tek Hires —Torrance, CA
- 6 years
- Computer Science
- Writing skills
- Relocation assistance

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Technical Support Representative

Tek -
Austin, TX

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Job Details

Contract
$25 - $30 an hour
5 days ago

Qualifications

Customer communication

Full Job Description

Job Title: Geek Street Technical Support 2

Location: Austin, TX

Duration: 12 months

ONSITE: This is an on-site position, as this is a hands-on technical support role.

Description:

The Role: Our team is looking for a candidate with an interest in technology and who works well in a customer-facing role that can patiently take the time to understand an issue in order to properly document it and can comfortably navigate a PC to perform basic troubleshooting.

What you'll be doing:

Providing first level triage and technical support to employees through tickets and in-person at the Geek Street support desk. Analysing technician (peer) workflows to identify areas of improvement and optimization.

Identifying technician workflows which do not have supporting process documentation.

Assisting the IT team with system provisioning and device refresh/replacements.

Documentation writing

Physical and Virtual asset stockroom maintenance

Supporting IT project goals

Helping to set up devices or mobile accessories

Communicating status updates with internal clients

Ensuring that requests are being prioritized and closed in a timely manner

Working alongside a senior IT technician who can assist you with any escalations and can provide guidance to advance your knowledge of IT support

Learning and adhering to company policies and procedures regarding IT security and data privacy

Engage in knowledge-sharing sessions and training to enhance technical skills.

Preferred qualifications:

Basic understanding of Windows troubleshooting

Android/iOS familiarity

Customer-oriented mind-set

Ability to take clear notes to capture problems correctly

A general understanding of MacOS would be helpful but is not required

What would set you apart:

PowerShell or command line (CLI) familiarity

CompTIA A+ certification

Familiarity with networking concepts (DNS, LAN, WAN)

Who we're looking for:

Someone who can comfortably navigate a PC to perform basic troubleshooting

People who can patiently take the time to understand an issue in order to properly document it

Candidates who have an interest in technology and who work well in a customer-facing role

Good communication skills, both verbal and written, for assisting users and documenting issues

Ability to work in a team and learn from others

Patience and a customer-focused attitude to help non-technical users

2-4 years of experience requested

Pay: $25.00 - $30.00 per hour

Work Location: Hybrid remote in Austin, TX 78735

Quick Apply

Refine Your Search

Tek Command jobs

Technical Support Representative

Administrative Executive Assistant

Field Service Engineer(s) & Technician(s)

O&R Machinist

Machinist (O&R)

Sr. Flight Software Engineer

Senior Security Software Engineer

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