Overview
Radancy is the global leader in talent acquisition software, helping employers attract and hire the right talent through AI-powered recruiting technology, data-driven insights, and world-class candidate experiences. Our platform enables organizations to streamline hiring, strengthen employer branding, and drive measurable recruitment outcomes at scale.
About the Role
The HR Advisor, North America is a key member of the People team, responsible for delivering efficient, compliant, and employee-centered HR operations across the U.S. and Canada. This role manages core employee lifecycle processes, maintains accurate HR data and documentation, supports managers and employees with day-to-day HR operations needs, and helps improve systems, workflows, and policies that enable scale.
This is an execution-focused, mid-level role ideal for someone who thrives in a fast-paced environment, has strong attention to detail, and enjoys balancing day-to-day operational support with continuous process improvement. The role partners closely with Talent Acquisition, Payroll, Finance, Legal, IT, and business leaders to ensure a seamless employee experience and consistent HR operations delivery. This role does not own compensation or total rewards strategy, design, or administration. This role reports to Senior Director, People & Talent.
What does a great HR Advisor do?
Employee Lifecycle Operations
Manage and execute core HR operations across the employee lifecycle, including onboarding, offboarding, employee changes, job/manager/location changes, and employment documentation.
Prepare and process employment-related documents such as offer-related paperwork, employment agreements, amendments, letters, and separation documentation in a timely and accurate manner.
Ensure employee files, records, and HR systems are accurate, complete, and maintained in accordance with internal controls, audit requirements, and applicable privacy and employment regulations.
Partner with Talent Acquisition and hiring managers to deliver a smooth and consistent onboarding experience for new hires across the U.S. and Canada.
Coordinate offboarding activities across relevant stakeholders to ensure timely, compliant, and employee-friendly separations.
HR Systems, Data & Reporting
Maintain employee data within HR systems and related trackers, ensuring data integrity, process consistency, and reporting accuracy.
Support recurring and ad hoc people reporting, including headcount, turnover, onboarding metrics, organizational changes, and other workforce data.
Identify trends, gaps, and operational risks in HR data or processes and escalate or address them proactively.
Support HR systems enhancements, process documentation, workflow improvements, and operational automation opportunities where appropriate.
Employee & Manager Support
Serve as a primary point of contact for employees and managers on day-to-day HR operations questions, policies, and process guidance.
Provide support on routine employee relations and people matters such as probationary periods, attendance/leave tracking, documentation, and performance process administration, escalating more complex or sensitive issues appropriately.
Help ensure employees and managers have a positive experience navigating People processes through timely communication, follow-through, and strong customer service.
Compliance, Policies & Governance
Help ensure HR practices and documentation are compliant with applicable federal, state/provincial, and local employment requirements across the U.S. and Canada.
Support implementation, localization, communication, and administration of HR policies, SOPs, and operational procedures.
Maintain confidentiality and exercise sound judgment in handling sensitive employee information.
Support internal audits, documentation requests, and People governance processes.
Cross-Functional Collaboration & Process Improvement
Partner closely with Payroll, Finance, Legal, IT, Talent Acquisition, and other stakeholders to ensure aligned and efficient HR operations.
Contribute to People projects and initiatives that improve scalability, compliance, employee experience, and operational efficiency.
Document and continuously improve HR workflows, templates, and standard operating procedures.
Provide operational support during periods of organizational change, growth, or process transformation.
Qualifications
4–6 years of experience in HR Operations, People Operations, HR Generalist, or a similar HR support role.
Strong knowledge of employee lifecycle processes, HR administration, and operational HR best practices.
Experience supporting HR operations in the U.S.; exposure to Canada HR operations is strongly preferred.
Working knowledge of employment law and compliance fundamentals in the U.S.; familiarity with Canadian employment practices is a plus.
Experience working with HRIS platforms and maintaining employee data with a high degree of accuracy.
Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
Strong communication and stakeholder management skills, with the ability to support employees and managers effectively and professionally.
Demonstrated ability to handle confidential information with discretion and sound judgment.
Process-oriented mindset with a focus on continuous improvement, efficiency, and service delivery.
Preferred Qualifications
Experience in a fast-paced, scaling, or matrixed environment.
Experience supporting multi-state U.S. populations and Canadian employees.
Exposure to HR reporting, dashboards, workflow design, or process automation.
SHRM-CP, PHR, or equivalent HR certification is a plus.
What Success Looks Like
Employee lifecycle processes are executed accurately, on time, and with a high standard of service.
HR data and documentation are reliable, audit-ready, and well maintained.
Managers and employees receive responsive, practical support on day-to-day HR operations matters.
HR policies and processes are applied consistently across the U.S. and Canada.
Operational pain points are identified early and improved through better workflows, systems, and documentation.
Salary Range: USD $65,000 – $68,000
The above range is based on a wide array of factors unique to each candidate including, but not limited to, skill set, years and depth of experience, certifications and specific office location.
Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:
Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what’s new and next while valuing every voice on our team. Together, we’re shaping the future and leading the industry forward.
Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people’s lives and inspires our team to advance technology with purpose.
Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.
Location: This role is in our New York City Office, with a requirement of 3 days in the office.
Our Benefits:
At Radancy, we’re transforming talent acquisition with innovative SaaS solutions that deliver measurable impact for our customers and our people. As the global leader in talent technology, we offer a forward-thinking benefits package designed to accelerate your career, enhance your well-being and support your financial future. Our offerings include:
Comprehensive medical coverage, with dental, vision and life insurance
Competitive 401(k) plan with employer matching
Unlimited flexible time off (FTO)
World-class training that keeps you at the forefront of innovation
Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at [email protected] , and we will work with you to meet your needs.
