Top 104 Transpak Jobs

Customer Service Representative
TransPak, Inc. —Georgia
- Full-time
- Office
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
Workers’ Compensation Specialist
TransPak, Inc. —Remote
- $40,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Bachelor's degree
Quick Apply
14d
Accounts Receivable Specialist I
TransPak, Inc. —San Jose, CA
- $25 - $28 an hour
- Full-time
- Remote
- Basic math
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
Assembler - Foam
TransPak, Inc. —Tualatin, OR
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
Production Clerk
TransPak, Inc. —Manor, TX
- Full-time
- Spanish
- ERP systems
- English
Quick Apply
Rigger
TransPak, Inc. —Newark, CA
- $22 - $24 an hour
- Extended hours
- Spanish
- English
- Mid-level
Quick Apply
Material Handler
TransPak, Inc. —Kent, WA
- $19 an hour
- Overtime
- Spanish
- English
- Forklift
Quick Apply
Assembler - Wood
TransPak, Inc. —Tualatin, OR
- Full-time
- Carpentry
- Spanish
- English
- Paid holidays
- Health insurance
Quick Apply
Shipping Clerk
TransPak, Inc. —Phoenix, AZ
- Full-time
- English
- Forklift
- Ability to lift 50 pounds
Quick Apply
Dispatch Coordinator
TransPak, Inc. —Milpitas, CA
- $30 an hour
- Full-time
- Mid-level
- Office
- Warehouse
- Paid holidays
- Health insurance
Quick Apply
Inventory Specialist
TransPak, Inc. —Hayward, CA
- $24 an hour
- Overtime
- 5 years
- Computer literacy
- Mid-level
Quick Apply
Operations Manager I
TransPak, Inc. —Glendale, AZ
- Full-time
- Mid-level
- Recruiting
- Experience equivalent to degree accepted
Quick Apply
Quality Control Inspector
TransPak, Inc. —Tualatin, OR
- Full-time
- Writing skills
- High school diploma or GED
- Data entry
Quick Apply
Inventory Specialist Manor, TX
TransPak, Inc. —Manor, TX
- 12 hour shift
- Basic math
- ERP systems
- Forklift
- Paid holidays
- Health insurance
Quick Apply
Warehouse Lead
TransPak, Inc. —Austin, TX
- Full-time
- Oracle
- 5 years
- Mid-level
Quick Apply
Inventory Control Clerk
TransPak, Inc. —Hayward, CA
- $19.61 an hour
- Overtime
- Microsoft Excel
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Quality Supervisor
TransPak, Inc. —Hebron, KY
- $75,000 - $85,000 a year
- Full-time
- Writing skills
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Material Handler (Weekends)
TransPak, Inc. —Salt Lake City, UT
- Overtime
- Spanish
- English
- Forklift
Quick Apply
Warehouse Supervisor
TransPak, Inc. —Austin, TX
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
Driver - Class C
TransPak, Inc. —Hayward, CA
- Full-time
- Spanish
- Clean driving record
- Pass drug screening
Quick Apply

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Customer Service Representative

TransPak, Inc. -
Georgia

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Paid sick time

Qualifications

Customer returns handling

Full Job Description

Who We Are

Originally founded in Silicon Valley in 1952, we’ve been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging

Your Role

Customer Service Representative (Level I)

Benefits: Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay

Using your in-depth knowledge of TransPak company products and programs that you’ll gain over time through a supportive manager and team; you’ll provide effective customer service for all internal and external customers. As someone who is naturally friendly and professional, you’ll prioritize well, work independently and communicate often with team members within the Customer Service Department and other TransPak teams

What You’ll Be Doing

Essential Function

Provide timely and accurate information to incoming customer order status and product knowledge requests
Provide timely feedback to the company regarding service failures or customer concerns
Process customer orders/changes/returns according to established department policies and procedures
Work closely with Planner for scheduling of orders
Work closely with the credit department to resolve disputed credit items
Partners with the sales team to meet and exceed customer’s service expectations

Email Communication Support

Manage and maintain all emails that come into the Customer Service group email, including:
Responding to emails within 15 minutes, even if it doesn’t pertain to your assigned Sales representative
Then, taking appropriate action on the email which may include assisting the customer, forwarding to the appropriate contact, performing a status request or placing an order

Order Support

Enter new orders, release blanket orders and manage reschedules
Receive purchase order, enter order into the system, e-mail order to Sales Representative for approval, process work order, and send confirmation email, either pass to the shop for processing or 2 week out drawer
Manage Back orders and past dues daily
Manage 2-week out drawer
Confirm next day scheduled orders, daily
Closing the Red Tag billing process by pricing the labor, attaching the Purchase Order

Handling Phone Calls

Answer all incoming calls in a courteous and professional manner and follow-through with the appropriate action by answering calls to the Customer Service Department main line and your direct extension
Provide customers with status updates and ETA’s
Maintain Voicemail box and keep current respond to customer’s messages

What We’d Like to See from You

Highly Desired

High School Graduate or GED
1-2 years’ experience as a Customer Service Representative
Customer/Client focused
Problem solver and analysis
Experienced with time management
High level of motivation and strong work ethic

Preferred and Helpful

Program Management experience
Sage X3 experience or other ERP systems
Excellent communication
Effective interpersonal skills

Interested but Concerned You’re Not Qualified?

Don’t meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings

Quick Apply

Refine Your Search

Transpak jobs

Customer Service Representative

Workers’ Compensation Specialist

Accounts Receivable Specialist I

Assembler - Foam

Production Clerk

Rigger

Material Handler

Assembler - Wood

Shipping Clerk

Dispatch Coordinator

Inventory Specialist

Operations Manager I

Quality Control Inspector

Inventory Specialist Manor, TX

Warehouse Lead

Inventory Control Clerk

Quality Supervisor

Material Handler (Weekends)

Warehouse Supervisor

Driver - Class C

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