General Responsibilities: Under the direction of the Shelter Manager, the Overnight Staff will work the overnight shift for the Domestic Violence Shelter and will monitor the shelter residents to ensure the shelter safety protocols are consistently followed. Assist with shelter operations as directed by supervisor.
General Requirements: Bachelor's degree preferred, plus one year's experience. Two-year minimum experience with computers, one year in a non-profit setting; experience working alone, experience working in high stress situations, experience working in a shelter setting is preferred, excellent de-escalation skills, knowledge of violence toward women and children. Completion of Agency Training within 6 months of employment.
AREAS OF RESPONSIBILITIES
I. DIRECT SERVICE -
A. Work overnight in a shelter setting – monitor resident safety, ensure residents are following curfew protocols. Check on residents once they retire for the day.
B. Conduct a security check of residents housed at other confidential locations by going to each location.
C. Provides advocacy, information and referral, and crisis intervention for clients
D. Responsible for complying with all laws, including elder abuse reporting, CPS reporting, 5150 laws and suicide assessment.
D. Enforces house rules about safety, cleanliness, curfew.
E. Serves as back-up for crisis line volunteers and the shelter on a rotating basis and assumes call-forwarding of hotline as needed.
F. Records all client interactions and writes in daily log regularly to keep staff updated.
G. Enter client date in the client database
H. Perform various housekeeping shelter duties such as laundry, filing etc.
II. ADVOCACY
A. Responsible to assist with updating resource information (I & R) and develop and maintain systems that will allow other staff, volunteers and clients to access this information.
B. Responsible to maintain master binders for all original client related materials.
C. Responsible for maintaining working relationships with the staff of public and private agencies that provide resources to Tri-Valley Haven clients.
D. Responds to Tri-Valley Haven's crisis line as needed.
III. GENERAL TASKS
A. Attend staff and department meetings as needed, attend required trainings.
B. Participate in community fund raising and special events as required.
C. Must have an insured automobile that employee will use as necessary for agency related business, including transportation of clients.
D. Must maintain a good Motor Vehicle Record (MVR) in order to be able to drive for the agency.
IV. OTHER TASKS AS ASSIGNED BY THE SHELTER CASE MANAGER, DIRECTOR OF DOMESTIC VIOLENCE SERVICES, AND/OR THE EXECUTIVE DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION.
V. ADA ESSENTIAL TASKS
A. Working alone
B. Working in high stress situations
C. Working in emergency situations
D. Working off-shift/rotating schedule
E. Good reading vision
F. Sitting
G. Good communication skills
H. Specific knowledge or education
I. Learning ability
J. Operation of motor vehicle
K. Good distance vision
L. Ability to speak clearly
M. Ability to discriminate speech
N. Reasoning and thinking skills
O. Ability to problem solve
P. Typing or keyboarding skills
Q. Lifting 10 to 20 pounds
R. Carrying 10 to 20 pounds
S. Gloves or hand protection
Tri Valley Haven's Value Proposition
In addition to offering meaningful work, job stability and competitive compensation, eligible employees receive:
1. Generous vacation and sick time accruals.
2. Two floating holidays and 15 paid holidays.
3. Retirement Plan, plus match.
4. Employee Assistance Program.
5. Flexible Spending Account.
Tri Valley Haven is an Equal Opportunity Employer; there shall be no discrimination based on age, disability, sex, race, religion or belief, gender, marriage/civil partnership, pregnancy/maternity or sexual orientation. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.
