Top 1243 Ultimate Software Group Jobs

Software Implementation Manager
Robotic Assistance Devices —Remote
- $60,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Travel
- Disability insurance
- Employee assistance program
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7d
Physician
Skilled Wound Care —Dallas, TX
- $220,000 - $300,000 a year
- Full-time
- Medicine
- Skilled nursing facility
- Surgery
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Physician
Skilled Wound Care —Waco, TX
- $220,000 - $300,000 a year
- Full-time
- Medicine
- Skilled nursing facility
- Surgery
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Physician
Skilled Wound Care —Fort Worth, TX
- $220,000 - $300,000 a year
- Full-time
- Medicine
- Skilled nursing facility
- Surgery
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Key Account Manager
FIMC Partners LP —Philadelphia, PA
- $85,000 - $100,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
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9d
Structural Drafter
Bessolo Design Group, Inc. —Saint Petersburg, FL
- Email
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
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Physician
Skilled Wound Care —Shreveport, LA
- $220,000 - $300,000 a year
- Full-time
- Medicine
- Skilled nursing facility
- Surgery
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1d
Career Development Facilitator/Career Coach - PATH/FAE&T
Downriver Community Conference —Wyandotte, MI
- From $41,000 a year
- Full-time
- Background check
- Classroom
- Customer service
- Health insurance
- Dental insurance
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Legal Assistant - Real Estate
Varnum LLP —Grand Rapids, MI
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
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Therapist
NATIONAL YOUTH ADVOCATE PROGRAM —Wheeling, WV
- $50 an hour
- LMFT
- Clean driving record
- Word processing
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Experienced RBTs - Sign on Bonus
Southwest Autism Research and Resource Center —Phoenix, AZ
- $26 - $28 an hour
- Full-time
- Classroom
- Clean driving record
- Ability to walk for extended periods
- Mileage reimbursement
- Paid holidays
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Legal Assistant - Family Law
Varnum LLP —Grand Rapids, MI
- Full-time
- 3 years
- High school diploma or GED
- Bachelor's degree
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Manager Group Product Manager, Technology and Digital, FT,8:30A - 5P
Baptist Health South Florida —Coral Gables, FL
- $133,831.04 - $173,980.35 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Wellness program
- Health insurance
Naples Legal Secretary
Varnum LLP —Naples, FL
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
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Therapist
NATIONAL YOUTH ADVOCATE PROGRAM —Vienna, WV
- $50 an hour
- LMFT
- Clean driving record
- Word processing
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Therapist
NATIONAL YOUTH ADVOCATE PROGRAM —Tampa, FL
- $50,000 a year
- Full-time
- Clean driving record
- Word processing
- Licensed Clinical Social Worker
- Paid holidays
- Health insurance
Quick Apply
7d
Clinical Therapist
NATIONAL YOUTH ADVOCATE PROGRAM —Montgomery, WV
- Full-time
- Clean driving record
- Word processing
- Licensed Clinical Social Worker
- Mileage reimbursement
- Paid holidays
Quick Apply
Director of Patient Services
Keen Care Management Inc. —Flushing, NY
- $105,000 - $120,000 a year
- Full-time
- Hybrid work
- Bilingual
- Nursing
- RN License
- Commuter assistance
- Health insurance
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8d
Therapist (Contingent)
NATIONAL YOUTH ADVOCATE PROGRAM —Rockford, IL
- $28 - $50 an hour
- LMFT
- Clean driving record
- Word processing
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School Based Therapist (LGSW, LICSW or LPC)
NATIONAL YOUTH ADVOCATE PROGRAM —Fairmont, WV
- Full-time
- Clean driving record
- Word processing
- LPC
- Mileage reimbursement
- Paid holidays
Quick Apply

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Software Implementation Manager

Robotic Assistance Devices -
Remote

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Job Details

Full-time
$60,000 - $65,000 a year
7 days ago

Benefits

Disability insurance
Employee assistance program
Life insurance

Qualifications

Customer communication

Full Job Description

About RAD

Robotic Assistance Devices (RAD) is at the forefront of the high-tech security landscape, pioneering robotics and artificial intelligence-based solutions that empower organizations with unprecedented insight. We tackle complex security challenges, stimulate new business innovations, and significantly reduce costs. Every robot and software solution are an in-house creation, ensuring total control over design, performance, quality, and the ultimate user experience. As we continue to grow, we are seeking to expand our software implementation group, the core of our Operations Team. This critical role blends the technical rigor of a support escalation engineer with program management capabilities.

What You'll Do

Technical Support & Troubleshooting

Monitor device health continuously; when a device goes offline, create a ticket, notify the client with clear next steps, and partner with the hardware team through resolution.
Perform root cause analysis on software and hardware issues, and implement corrective and preventive solutions.
Troubleshoot low-voltage systems, network connections, and configurations to ensure they meet performance standards within RAD's software platform.
Provide on-site and remote support for hardware deployment and system troubleshooting.
Oversee integration and testing of RAD's software with proprietary robotics hardware, and manage software updates with minimal disruption to end-users.

Training & Adoption

Ensure every client participates in training sessions and device setup calls; record sessions when possible, and distribute guides and reference materials.
Deliver hands-on demonstrations and training tailored to each client's needs.
Regularly spot-check devices, detections, alarm queues, and login activity to confirm healthy detection rates, minimal false positives, and timely alarm acknowledgment.
Conduct quarterly check-ins and recommend refresher training or workflow updates as needed.

Responsiveness & Communication

Respond to client communication as quickly as possible; even without an immediate resolution, acknowledge requests and clearly communicate next steps.
Deliver clear, concise communication to both technical and non-technical stakeholders.
Provide regular progress updates to internal and external stakeholders, maintaining transparency.

Demonstrating Value

Ensure detections align with client goals and real-world use cases.
Share analytics and reporting consistently, highlighting incidents prevented and security improvements.
Gather client feedback, escalate software requests to the development team, and recommend analytics or workflow enhancements accordingly.

What We're Looking For

Solid IT fundamentals — networking basics, low-voltage systems, and general technical troubleshooting
Experience with root cause analysis and technical documentation
Comfort working hands-on with hardware deployments as well as software platforms
A proactive communicator who follows up without being asked
Strong problem-solving skills and a bias toward action
Ability to manage multiple client relationships and priorities at once
Prior experience in technical support, implementation, IT, or a related client-facing technical role is a plus

Location

This is a remote role. A reliable, strong internet connection is required.

RAD is a nationally dispersed team, and our clients are spread out not just across the U.S. but around the world. You'll need to be comfortable communicating and coordinating with colleagues and clients across multiple time zones.

Occasional travel may be required, though it is expected to be infrequent.

Work Expectations

RAD is an early-stage technology company, and the work doesn't always fit neatly into a 9-to-5. There will be duties and situations that can't always be predicted in advance, which may occasionally require working outside normal business hours. We're looking for someone who shares our mindset: we do whatever it takes to hit our goals.

Compensation & Benefits

Base salary of $60,000 – $65,000
Eligible to participate in RAD's comprehensive Group Benefits Plan starting the first day of the month following your hire date, including:
- Medical: Base PPO option 100% employer-paid for the employee, 50% employer-paid for dependents ("buy-up" options also available)
- Life Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Employee Assistance Program
Eligible for stock and/or option awards based on tenure and performance

Why RAD

We believe client success is a daily practice, not a one-and-done handoff. You'll be part of a team that treats every client issue like it matters — because it does — while getting to work with robots and AI that are genuinely cool. If you like solving real problems and being the person clients trust, let's talk.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

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School Based Therapist (LGSW, LICSW or LPC)

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