Top 294 Umass System Office Jobs

Academic Advisor - UMass Lowell Online (Temporary, Part-Time)
University of Massachusetts Lowell —Lowell, MA
- $27 - $32 an hour
- Part-time
- Sales
- Mid-level
- Master's degree
Technical Assistant III (Educ - Herbarium Collections Manager)
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Management
- Mid-level
- High school diploma or GED
Assistant Professor - Blue Technology
University of Massachusetts Boston —Boston, MA
- $80,000 - $99,500 a year
- Full-time
- Bachelor of Science
- Business development experience
- University
Saab Center Office Assistant (Portuguese Studies) (Part-Time/Temporary)
University of Massachusetts Lowell —Lowell, MA
- $23 an hour
- Part-time
- 5 years
- Computer literacy
- English
Enrollment Support Specialist, Undergraduate (Temporary, Part-Time)
University of Massachusetts Lowell —Lowell, MA
- $22 - $25 an hour
- Part-time
- Computer literacy
- University
- Organizational skills
Assistant Professor - Climate Science
University of Massachusetts Boston —Boston, MA
- $80,000 - $99,500 a year
- Full-time
- Bachelor of Science
- Math
- University
Associate/Full Professor - (School for the Environment)
University of Massachusetts Boston —Boston, MA
- $112,500 - $173,000 a year
- Full-time
- Doctoral degree
- Bachelor of Science
- University
GPS Graduate Recruitment Support Specialist (Part-Time)
University of Massachusetts Lowell —Lowell, MA
- $20 - $25 an hour
- Part-time
- Office
- Microsoft Office
- University
Chief Data Officer
UMass Memorial Health Care —Milford, MA
- $15.75 - $28.35 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Computer skills
Assistant Professor - Sustainable Food: Aquaculture
University of Massachusetts Boston —Boston, MA
- $80,000 - $99,500 a year
- Multiple hires
- Bachelor of Science
- University
- Doctor of Philosophy
System Quality & Regulatory Programs Manager
UMass Memorial Health Care —Worcester, MA
- $111,384.00 - $200,491.20 a year
- 8 hour shift
- Hybrid work
- 7 years
- Master's degree
- Mentoring
Clerical Assistant (UMass Hotel)
University of Massachusetts Amherst —Amherst, MA
- $16 - $20 an hour
- Part-time
- Basic math
- English
- Office
Finance & Business Manager- ZCHS
University of Massachusetts Lowell —Lowell, MA
- $65,693 - $83,758 a year
- Full-time
- Mid-level
- Office
- 3 years
Research Administrator
University of Massachusetts Amherst —Amherst, MA
- Online Application
- Hybrid work
- Office
- Master's degree
- University
Research Contract Specialist
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
7d
Patient Safety Observer, Med/Surg & ED Observers- 36 Hours, Nights
UMass Memorial Health Care —Worcester, MA
- $19.00 - $30.34 an hour
- Part-time
- 18 years or older
- English
- Operating room
Extension Educator IV - Associate Director, Gloucester Marine Station
University of Massachusetts Amherst —Gloucester, MA
- Full-time
- Microsoft Excel
- 5 years
- Office
Dir, Brand Creative
Exemplis —Cypress, CA
- $158,690 - $245,969 a year
- Hybrid work
- 8 years
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
Program Administrator - UTEACH Program (Part-time/Temporary) (BP)
University of Massachusetts Lowell —Lowell, MA
- $25 an hour
- Part-time
- School experience
- Classroom
- High school
Community Engagement Specialist (temporary, part-time)
University of Massachusetts Lowell —Lowell, MA
- $20 - $25 an hour
- Part-time
- Public speaking
- University
- Bachelor's degree

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Academic Advisor - UMass Lowell Online (Temporary, Part-Time)

University of Massachusetts Lowell -
Lowell, MA

Apply Now

Job Details

Part-time
$27 - $32 an hour

Qualifications

Spreadsheets
Student database management
Student engagement techniques
Handling customer service requests
Telephone systems
CRM system proficiency
Productivity software

Full Job Description

Job no: 529920
Position type: Staff Part Time
Benefit Status: Non-Benefited – Non-Union
Campus: UMass Lowell
Department: Grad & Professional Studies
Salary: Anticipate $27-$32/hour
Applications Open: May 27 2026
Applications Close:

General Summary of Position:

This 6-month (18-37.5 hours/ week) temporary position supports the Academic Advisors on UMass Lowell’s Online Undergraduate Student Success team. Duties include advising case management, call campaign support, student meetings, and other proactive outreach that support matriculated online adult learners throughout the academic lifecycle. The person in this role must confidently and accurately leverage data and student success reports to identify and prioritize student needs. The successful candidate will promote optimism, collaboration, respect, solutions-focused dialogue, and exceptional service to everyone. Please note this is a 6-month contract with the possibility to renew, per departmental needs.

Job Responsibilities Include:

Transition students from Admissions to Academic Advising.
Provide course suggestions and accurate degree planning to online student population.
Accurately interpret academic policies and follow all internal business processes as determined and documented by Management.
Own student issues until they are fully resolved and keep the student and other stakeholders informed throughout the process.
Employ strong active listening and interviewing skills to provide students with a professional evaluation of their academic support needs.
Outreach to high-need student populations, monitor their academic progress, and intervene as necessary to assist those students having difficulty.
Actively participate in initiatives geared towards student success, the student experience, and the achievement of all departmental goals, including yield and retention targets.
Utilize CRM reports and dashboards to guide strategic outreach and student support campaigns.
Participate in new student orientations and program related webinars
Meet all service level agreements (SLA’s) for student support.
Document student services and case management records in CRM and utilize all required systems including Five 9, Salesforce, PeopleSoft, Softdocs, Slate, Zoom etc.
Establish cooperative and collaborative relationships with faculty, staff and other internal customers.

Minimum Qualifications (Required):

Bachelor’s degree and demonstrated experience in:
- Academic or Career Advising Services, or a Customer Service and/or Sales-related position
- Able to master the various technologies used by the department, including but not limited to: Internet-based phone system, Student Information Systems, CRM and others
- Ability to motivate and engage students in persisting and completing their programs
- Ability to model outstanding student-centered, customer service focused department culture
- Must be comfortable with making frequent phone calls for enrollment purposes and student support
- Demonstrated ability in the use of spreadsheets as well all components of Microsoft Office
- Superior organizational and time management skills

Additional Considerations:

Experience providing advising services to online, non-traditional college students preferred
Demonstrated skills and qualities that support a student-centric, customer service-focused culture.
Ability to understand and effectively communicate academic and administrative policies.
Demonstrated ability to handle multiple tasks simultaneously and work independently.
Higher Education Experience preferred
Master’s degree preferred

A combination of education and experience will be considered.

Special Instructions to Applicants:

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.

This is a part-time, temporary, non-unit, non-benefited position.

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.

Apply Now

Refine Your Search

Umass System Office jobs

Academic Advisor - UMass Lowell Online (Temporary, Part-Time)

Technical Assistant III (Educ - Herbarium Collections Manager)

Assistant Professor - Blue Technology

Saab Center Office Assistant (Portuguese Studies) (Part-Time/Temporary)

Enrollment Support Specialist, Undergraduate (Temporary, Part-Time)

Assistant Professor - Climate Science

Associate/Full Professor - (School for the Environment)

GPS Graduate Recruitment Support Specialist (Part-Time)

Chief Data Officer

Assistant Professor - Sustainable Food: Aquaculture

System Quality & Regulatory Programs Manager

Clerical Assistant (UMass Hotel)

Finance & Business Manager- ZCHS

Research Administrator

Research Contract Specialist

Patient Safety Observer, Med/Surg & ED Observers- 36 Hours, Nights

Extension Educator IV - Associate Director, Gloucester Marine Station

Dir, Brand Creative

Program Administrator - UTEACH Program (Part-time/Temporary) (BP)

Community Engagement Specialist (temporary, part-time)

I want to receive the latest job alert for Umass System Office

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