Top 38 Us Tech Force Jobs

Tech Support
US Tech Force —Green Bay, WI
- $25 - $29 an hour
- Email
- Mid-level
- Communication skills
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4d
Warehouse Associate
US Tech Force —Green Bay, WI
- $18 - $23 an hour
- Email
- Clean driving record
- Basic math
- Driver's License
- Disability insurance
- Dental insurance
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Material Handler
US Tech Force —Green Bay, WI
- $22 - $23 an hour
- Email
- Basic math
- Forklift
- High school diploma or GED
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4d
Concrete General Laborer
US Tech Force —Appleton, WI
- $22 - $32 an hour
- Email
- Construction site
- Driver's License
- Power tools
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4d
Paint Shop Helper
US Tech Force —Green Bay, WI
- $17 - $20 an hour
- Email
- Forklift
- High school diploma or GED
- Mechanical knowledge
- Disability insurance
- Dental insurance
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4d
Basement Repair – Installers
US Tech Force —Appleton, WI
- $17 - $20 an hour
- Email
- Construction site
- Driver's License
- Cleaning
- Health insurance
- Dental insurance
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4d

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Tech Support

US Tech Force -
Green Bay, WI

Quick Apply

Job Details

$25 - $29 an hour
4 days ago

Qualifications

Non-technical user support
Post-sales product instruction
Records maintenance
Engineering equipment malfunctions diagnostics
Defect resolution root cause analysis
Technical support via phone
Phone communication
Defect analysis
Maintenance work
Equipment malfunction troubleshooting
Mid-level
Incident Escalation
User training (technical support)
Collaboration with product development teams
Task prioritization
Customer engagement
Customer support ticket management
Resolving technical support tickets
Root cause analysis
Communication skills
Mechanical troubleshooting
Client interaction via phone calls

Full Job Description

Tech Support Position Summary

We’re looking for a hands-on, problem-solving Technical Support Specialist to help customers troubleshoot and resolve issues with complex equipment systems. In this role, you’ll be the first line of support guiding customers through diagnostics, identifying root causes, and driving solutions through to resolution. You’ll work closely with internal teams to ensure customers stay up and running while continuously improving the product experience.

Tech Support Essential Duties & Responsibilities:

Customer Technical Support

Troubleshoot equipment issues with customers over the phone
- Ask targeted questions to diagnose problems and identify solutions
- Walk customers step-by-step through troubleshooting and repair guidance
- Explain system features, operation, and performance clearly and confidently
- Follow open issues through to full resolution

Documentation & Case Management

Track, document, and update all support interactions accurately
- Maintain clear records of troubleshooting steps and outcomes
- Ensure proper follow-up on unresolved or escalated issues

Warranty & Escalation Support

Assist with warranty-related questions and claims
- Coordinate with internal teams to ensure timely resolution
- Escalate complex issues when needed and ensure continuity of support

Cross-Team Collaboration

Partner with Engineering to relay customer feedback and system issues
- Help identify trends and opportunities for product improvements
- Support ongoing product updates by learning new systems and features
Participate in an on-call rotation for after-hours technical support
- Stay current on evolving products, systems, and procedures

Tech Support Qualifications:

Strong customer service and communication skills
Mechanical aptitude and curiosity about how systems work
Ability to stay calm, focused, and solution-oriented under pressure
Clear, professional phone communication skills
Strong multitasking and prioritization abilities
Customer-first mindset with a problem-solving approach
Willingness to learn, adapt, add grow with evolving technology
Ability to work well in a team that values collaboration and a light sense of humor
Experience in customer service, technical support, maintenance, manufacturing, or automotive fields is helpful but not required

Schedule: 7:00am -3:30pm

Wage: $25-$29 Based on Experience

USTF-gb

Resumes can be sent to [email protected]

Quick Apply

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Us Tech Force jobs

Tech Support

Warehouse Associate

Material Handler

Concrete General Laborer

Paint Shop Helper

Basement Repair – Installers

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